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10696 results found

  1. After a fax is sent, then download it (using icon on right). It defaults to downloading to the local PC Downloads folder. However, in a business environment, we must be able to customize this to download to another drive and folder. Storing to local PC is not good.

    4 votes
    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  2. SFDC case number:16973316SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001SYKogQAH/viewCompany: Jmac EnterprisesRC UID: 58288377 (19 lines) PSTCurrent Total MRR: USD 1,111.03Name Janel EngerAccount Name Jmac EnterprisesEmail jenger@shipldi.com

    3 votes
    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  3. Forward SMS settings

    51 votes
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  4. Some customer are using N11 dialing to operator for their business needs

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. The 2FA call says to use the "four" digit code, but then gives us 6 numbers. The form requires 6 digits, so it works, but...

    1 vote
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  6. The request is to add something like a recycle bin where delete numbers can sit for ~30 days before they get wiped from the account. Admins have to do a lot of moves, adds, changes, deletes and there is a chance that they might delete a DID by accident. There is no undo button when a number has been quickly and accidentally deleted. Phone numbers in the Recycle Bin should still have the last DID name it was assigned. Additionally, phone number in the Recycle Bin should show what it was last assigned to. Admins should be able to restore…

    7 votes
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  7. I would like a feature to block faxes with specific words in them as the spammers just use different numbers to get around one specific phone number being blocked. Every week there's Roofing, Gutter Cleaning, Psychic Workshops, Inner Healing and so on. It's time-consuming to have to block individual numbers only for the same scammer to fax us the following day on another number that isn't blocked.

    2 votes
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  8. We have callers constantly pressing the wrong (first option) on the call route. When you call some companies, you cannot proceed until all options are listened to. I think this would be a really good feature to be added.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  9. i would like to be able to upload an excel file in the chat and the folks int he chat can open the file with me and make edits at the same time. Exactly like Microsoft teams. If I can get that, I can replace teams all together

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. Shared Voicemail allows administrators or end-users to designate other end users in the account as co-recipients of their messages. This improves business efficiency and communication between an organization’s employees. This feature is in open beta.New messages received and any action taken by a co-recipient on a message will have the same effect as the mailbox owner having taken that action (e.g., listening to the message clears its “New” status). Messages can be deleted by the owner or any of the co-recipients.NOTE: The option will be available upon request. Please contact BT Cloud Work Support to enable the feature.

    3 votes
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  11. Problem: When creating and sending a fax from the RC mobile app, end users are not able to properly frame the documents they are photographing and end up having dead space around the image. The attached photo shows an example of dead space customers want help removing.Google does this in their Photo Scan App for mobile devices. Take a quick look at this video showing how it works.https://youtube.com/shorts/CexH_umllj0Ideal solution (Feature request): Use AI to auto-frame and crop the images to remove the dead space.Acceptable solution: Give customers an option to crop images on their own so that the dead…

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. When creating and sending a fax from the RC mobile app, end users are seeing shadows on documents which diminish the quality of the image/document they intend to scan. The request is to use the device flashlight to help remove undesired shadows when taking a picture of a document when sending a fax from their mobile App.

    1 vote
    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  13. Corporate Directory is not working on Poly Edge E550 IP Phone

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  14. Ring have short cuts so you can use your keyboard do actions but could they create a short cut to put you on ‘Do Not Disturb’. So instead of having to click on the circle > available > Do not disturb. It could be CTRL | D for do not disturb then CRTL | A. Less clicks are always better

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. Using Tasks on the Ring Central App, is there a way to turn off the notification every time someone completes? If we have a number of people on the task, The task actually gets lost due to the number of notifications

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. add a member to multiple call queue at once

    1 vote
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  17. This would be useful to benefit those of us who have older phones. Ring Central doesn't support an app for older phones. Also if someone doesn't have room for an app, they use the web portal on their phone the same as desktop.

    1 vote
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  18. . This is for customers who only use the admin portal for fax and checking logs

    1 vote
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  19. For sales campaigns or business who depends on outbound calls, they may have phone numbers in their list that they need to call that are either disconnected, unavailable, or simply an invalid number. Most carriers would announce an error message depending on the status of the dialed number.

    9 votes
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  20. The option of having a separate ringtone for inner office calls would greatly improve productivity. Currently having to look at the phone every time it rings to see if is my coworker , trying to reach me can be distracting.

    6 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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