12191 results found
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Automatic voice translation
I have several clients who speak Spanish and 2 that speak Armenian. Unfortunately, I can only speak English. I would like to have the ability to chose the language my client speaks and if it is different than English, when I make a call, the system will know what language my client speaks and will translate of my behalf to my client and vice versa.
5 votes -
Bulk Assign Inventory Numbers
Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.
1 vote -
linking analytics on company website
linking analytics on company website
1 vote -
tool that can download a fax for specific numbers into a shared folder located on an on-premise server
A tool that can download a fax for specific numbers into a shared folder located on an on-premise server
1 vote -
Need MFA for RC App
Need to have MFA for the RC app, because you can do so much from the app and once logged in and clicking links, it takes you to the web portal and logs you in automatically and from there I can access my Admin panel. MFA is required to secure information shared in VM, call logs and etc. We really need MFA on desktop app and mobile.
1 vote -
Line of Business Analytics - add "Last Month To Date" as a preset date
Please update "preset" date ranges to include Last Month To Date option
1 vote -
Ability to turn off the ringer sound of the RingCentral extension in Google Chrome
We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring sound when there are incoming phones. we would like to have an option to turn this ringer sound off.
17 votes -
Add an option to the RingCentral app that allows you to open the app minimized.
Pretty straight forward and I can't believe that you didn't think of this idea already. You DO have an option to start the app on Windows startup, but it would be really nice if the app also started MINIMIZED.
10 votes -
Voice response system
Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?
2 votes -
Ring Central app integration with Recruit CRM
To be as efficient as possible, we need our chosen VOIP phone system to integrate with our CRM system. Can Ring Central do this? If so, how long will it take? If not, please let me know asap
1 vote -
Please add the ability to turn off the user added initial email every time you add a user.
When we add a user with extension, the user automatically gets an email notification that the device has been added and gets the SIP information via that same email. Is there a way to disable this? We program everything on the back end ahead of time and do not want this information to be sent to our users.This is important to us as we do alot of acquisitions and do bulk updates of many users at once. Even if it's a new hire, they get a whole bunch of initial emails. Having this be one last email that they have…
23 votes -
Disable invisible status auto trigger if user is away for 15mins
Disable invincible status auto trigger if user is away for 15mins
9 votes -
add group contacts
add more than 50 members to a personal group contacts
3 votes -
Add more Calendar and Holiday options for Custom Answering Rules
Many of our customers request more options in terms of creating logic for Custom Answering Rules, and Smart Holiday Options.
Request to add:
- Options to specify something like "The second Tuesday of every
month from 9 AM to 5 PM"
- Options to specify something like "Annually on May 10 from 9 AM to
5 PM"
- Options to "Repeat every ## [Days, Weeks, Months, Years] and end
[Never, On __ Date, or After __ occurrences)
- Option to select smart major Holidays (Christmas, Thanksgiving,
etc.) that don't need to be updated every year.20 votes -
Don't update phone hardware during active calls or during set business hours
We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
2 votes -
Internal Caller ID
When the Incoming Caller ID Display is set to called number and internal caller ID the extensions calling 1 another will have the Incoming Caller ID displayed is the extension they are calling.
For example extension 101 calling extension 109
the displayed caller ID is 109Customer would like to have exception on the internal calls when Incoming Caller ID Display is set to called number
14 votes -
reservation message function
please add reservation message functionfor example, in advance i wrote something to be sended. by the way from not now, i hope to send message on the time i want
1 vote -
Option to view extensions with no activities in call logs
Option to view extensions with no activities in call logs like a button or included on the filter button
1 vote -
In Call Handling be able to choose the call order between desktop/phoneapps as well.
Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
1 vote -
Meta Data in Voicemail Playback
Currently when playing a voicemail it plays the name of the caller, if not available the caller ID number, but not both. It would be nice to have the following per our staff request...1. the option in mailbox settings to allow you to turn on/off the envelope informaiton (was in Shoretel/Mitel in the past)2. Play both the name and number3. Play the number more slowly4. Have the ability to "rewind" so you can replay the last section without having to re-hear the entire message.
8 votes
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