11985 results found
-
Forward calls from user extension to company main number
Wanna be able to forward all the calls from a user extension with a Digital line to Company's main number
20 votes -
Make 1300 as Default Caller ID
Make 1300 as Default Caller ID
2 votes -
Port a Mobile Number
It is better also if we can port mobile numbers especially many would like to have that option
1 vote -
RingCentral MVP Desktop/Web App Audio Source_Simplify
RingCentral MVP desktop/web app users are confused on what option will they set for the Input & Output audio sources. There are multiple options with the names of devices.
1 vote -
Option to hide Contact Center Numbers from the Caller ID drop down in the RingCentral Application.
There should be an option to hide Contact Center Numbers from the Caller ID drop-down in the RingCentral application so the users cannot use them as an outbound caller ID even though they are viewed as company numbers.
5 votes -
Move voicemail messages to another mailbpx
It would be helpful if we could move selected voicemail messages to another mailbox.
2 votes -
Cisco ATA192 Ethernet Port Fully Functional
Please allow the Ethernet port on the Cisco ATA192 to be fully functional and allow devices connected to it to connect to the "uplinked" LAN.
2 votes -
To play and show recordings in the performance reports and show who a call was transferred to in the call log as well as that call and i...
...t's respective recording if there is one. To play and show recordings in the performance reports and show who a call was transferred to in the call log as well as that call and it's respective recording if there is oneThis is what was seen and brought up in the SFDC case 21800622 where the customer thought the call transfer was not recorded
2 votes -
Customer is requesting to have a report that will show the logs that records the actual key press.
So that the customer will have a view of the report that will show the logs that records the actual key presses.
15 votes -
Better Take Advantage of White Space
It would be great if the admin portal (service.ringcentral.com) actually took full advantage of my screen size. I have 1080p and 4k monitors, and there is a lot of whitespace on either side of the screen. Normally, that's not a huge problem, but when reviewing call logs or look ing at users, you have to scroll to the side a little bit to see all of the information.It's really frustrating that the content doesn't take up more of the screen than it does.
1 vote -
Shared voicemail access
A feature in which a shared voicemail can be accessed through desk phone
3 votes -
HUD- not seeing the number the agent is with if using the app on the desktop but if using the phone app he's seeing it.
HUD- not seeing the number the agent is with if using the app on the desktop but if using the phone app he's seeing it.
1 vote -
The ability to turn the ringer volume down on the ring central mobile app after the new design update.
In the previous version of the app (according to ring central) you were able to turn the ringer volume down separate from the volume of your phones ringer. In the updated version of the app, its not an option. The ringer for ring central is obnoxiously loud and it disturbs my coworkers and blasts my ear off if I get a call while already on the phone.
1 vote -
RingCentral App for All In One Fax machine
Customer has a s Xerox AltaLink C8155 Copier that would like to utilized the faxing from device instead of having connected an ATA adapter. They are looking for application that can be installed to the copier.
1 vote -
Detailed monitoring of Polycom phones
We are putting in a network management system (AUVIK) to get a complete overview of the equipment on our network. The NMS sees the phones, but only provides basic information. Is there a way to get more information? Possiby SNMP? Our physical phones are all the Poly CCX 400.
1 vote -
Having our meeting invites show a Mexico call in number
We would like the Mexican number to show in the body of the email as clicking on the link will introduce additional steps and some users may not have a data connection at the time of the meeting.So having a phone number that may be on printed out with a meeting invite is important, especially for the Mexican number.
1 vote -
Ringcentral Analytics to support integrations such as Hubpot
When using the Hubspot integration the RingCentral Analytics are rendered useless because the data is not visible to the user in the RingCentral Portal. The RingCentral Analytics is superior and it would be good to not loss the functionality
3 votes -
Allow use of SMS feature with number that has Fax Only Feature
Currently, numbers that is set to Fax Only are unable to use the SMS featureAs per PM & Service Engineering Team this seems to be a limitation within the system
3 votes -
Bypass SSO.
I (admin) am trying to change a user's forgotten pin#. we use SSO instead of passwords, and to change the pin it is asking me for the current admin password, even though i am currently signed on as the admin AND we do not use passwords.
2 votes -
key templates for polycom vvx 350
It would help us out a lot if there where some polycom key templates. our company uses a lot of polycom devices for our customers and there aren't any key template available for polycom vvx 350
9 votes
- Don't see your idea?