12587 results found
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IVR Key Press Identifier
Having the option to know which key press did the caller pressed before it routes to an external number. External umber is used in a multiple key presses set up.
13 votes -
Repository for Fax Attachments
Repository for Fax Attachments
To have a storage of the IB fax messages with attachments that can be used if they can no longer be found on the recipient's end.
0 votes -
Option to remove the profile/icon of the participants in RCV Meetings
Option to remove the profile/icon of the participants and only the speaker can show the profile/icon in RCV Meetings.
1 vote -
RingCentral Desktop App's Phone Tab: Customization
- Option to bring back the old layout on the Phone Tab wherein the spacious dial pad or right side is not that blank.
- Since the dial pad can be popped up, the right side could have been minimized or could be adjusted to maximize displays of call logs and voicemails as a whole and not per log.
7 votes -
BLOCKED NUMBER BY LAST 4 DIGIT
Receive 20-30 spam calls requesting to have the feature to block numbers by the last 4 digits since the spam calls are coming from same first 6 digit number. Please see attachment. Received 20-30 spam calls requesting a feature to block numbers by the last 4 digits, as they all come from the same first 6 digit number. Please see the attached file.
4 votes -
Update Fax "From" info
When sending outgoing faxes from the company fax number, the "from" name is the extension's name rather than the company name. Please have an option to change not just the cover page but also the "from" information.
6 votes -
Put Total/Count of Contacts on Desktop App
Customer wants to be able to see how many contacts she has in total on her desktop app.
3 votes -
Presence indicator on RingCentral app for desktop SMS part.
Need to have a presence indicator on the SMS section on the RingCentral app for desktop, similar to the one in the Messages part, where you can see if the person is available or on call. Hope you can fix it for SMS section.
4 votes -
Ability to Edit external number under call forwarding
From the User's Ring Settings, we have an option to add an external phone number to forward the call and we have an option to edit the number to change to a different one instead of deleting it and adding a new number. Now it is not available and we only have the option to delete it. It would be helpful to add the option to edit the external number on a call forwarding of a user.
2 votes -
Conference Call.
Need to have a functionality to change the conference number and make it as a toll free number.
1 vote -
Visual voicemail for yealink T46U
Visual voicemail for yealink T46U
1 vote -
Hide Cover Page Not in Use
We selected the desired cover sheet in the user template. Is there a way to prevent users from using other cover sheets? For example - we want classic to be the only cover sheet option available and prevent ancient from being used.
11 votes -
Forwarding all calls to a user B and transfer the call back on same extension who transferred the call.
All calls from user A will be forwarded to user B but user B will have the ability to transfer the call back to user A.
2 votes -
Call Parking
When we park calls to get information we continue to get other calls and have to refuse them to get back to the dial pad. Is there a way that we can hold or park a call and not get calls?
1 vote -
Put a label for recording/uploading greeting button
It's best to put a label to avoid confusion when we need to upload a customize greeting. Instead of just a red dot/button put a label that it says 'upload'.
1 vote -
Automatic update DND status
Need the ability for the system to automatically switch user status to available for example after 30 minutes to prevent people from forgetting to change their status back again
11 votes -
SMS Notification App for Apple Watch
I only sometimes get notifications from the phone app and frequently miss messages or texts I should be responding to. It would be nice if there were an app for Apple Watch as well so that the two could work together.
5 votes -
email to fax - multiple users need to be able to send from the same account
we have a shared email account and the business needs users to be be able to send email to fax from this account so we need the email address added to the "email address permitted to send faxes" for each user.
6 votes -
we get a lot of fax failed to send or busy - please set it so fax will continue try outbound until it successfully transmits
continue to auto dial until fax transmission is successfully sent
1 vote -
presence
Client doesn't wanted to get the call notification if one of the extension he is monitoring gets a call. He just wanted to see the presence icon turns red if an extension is on a call.
2 votes
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