13291 results found
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Update a group of unassigned phone profiles to the MACs of the new phones
way you can update a group of unassigned phone profiles to
the MACs of the new phones so that I can switch them over more easily at
the given time3 votes -
Text History in Ring Central App
The customer wants to see the text history shown in Ring Central app, not just in Admin Portal.
3 votes -
calls restriction
Please create a settings where the admin can restrict the calls of the users to 10 or so. This is helpful if the users are on mobile license.
3 votes -
Contact Fields
Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.
3 votes -
Admins to see users that downloads their call logs
Create a feature that allows super admin of the account to see, which users are downloading their call logs through an archiver
3 votes -
Korean Phone Numbers
We recommend adding Korean phone numbers to RingCentral to help businesses connect more easily with customers, teams, and partners in South Korea. Having local Korean numbers available means companies can create a local presence, making it easier for people in South Korea to reach them without international dialing costs. This feature would make communication more convenient and accessible, supporting businesses that operate in or with South Korea to build better relationships and improve customer service.
3 votes -
Granular Control for the RingCentral for Teams Embedded App
Granular Control for the RingCentral for Teams Embedded App
3 votes -
device storage option for faster data fetching for SMS
device storage option for faster data fetching for SMS
3 votes -
Download Guest User list on RingCentral App
Admin would like to have an option to download the list of Guest Users that was added to their environment. Also to have a visibility on who added the guest.
3 votes -
group pickup feature code for phones that do not have blf keys eg basic handsets and cordless devices.
group pickup feature code for phones that do not have blf keys eg. basic handsets and cordless devices.
3 votes -
Faxing Out Fillable PDF forms
Customer can fax a PDF Fillable Form.
3 votes -
Specific Error Message on Fax
Customer would like for our system to specify the error when not being able to send a fax.
3 votes -
Multi site number view
A feature in to view the numbers assigned in a multi-site without searching for the site number for easier view access in the web portal
3 votes -
option to delete license in the license and inventory
A customer recently inquired about how to delete a license within the Inventory and Licenses section. While guiding him to access the account menu, we noticed that the three-dot icon under action is not available corresponding the license section, indicating that a direct delete option might currently be unavailable.
I explained that this limitation could be in place for security purposes, but the customer would find value in having the flexibility to delete licenses directly. Therefore, I’d like to request a feature enhancement to add a secure delete option for licenses in the Inventory section.
3 votes -
Call Catcher - alternative to voicemail
- Customer wants to give callers the option to send their number to them via SMS if you don't answer their call.
3 votes -
Upload an excel file for uploading call handling settings in auto receptionist
Ability or option to upload Excel file when creating custom rules in Auto receptionist > General Settings > Call Handling
3 votes -
RingCentral Video (RCV): sending automatic notification to the user when someone connects his virtual room
Unlike the RC meeting solution, RingCentral Video doesn't allow the user to automatically receive a security notification when someone enters his virtual room using the url meeting. However this feature is useful in case the user doesn't want to secure his virtual room with a password instead.
3 votes -
Disable the automated voicemail being sent after an update has been made on their user settings like their email address domain.
When the customer is making an update on their user settings like their email address domain they are getting an automated voicemail confirming the said change and they've made and they wanted it disabled.
3 votes -
faxing rate
Summary:
Request to improve the success rate of fax transmissions over VoIP, addressing common issues such as packet loss, jitter, and incompatibility with older fax machines. This feature enhancement aims to increase the reliability of VoIP faxing, especially for customers who depend on faxing for business-critical functions.Proposed Solution:
Automatic Error Detection and Correction:
Implement built-in error correction within the VoIP fax system to compensate for packet loss or jitter, reducing reliance on manual user adjustments.Dynamic Speed Adjustment:
Automatically detect the quality of the fax connection and adjust the BAUD rate dynamically for better reliability in real-time, without requiring…3 votes -
Add Call Recording in the Call logs Tab
Add Call Recording in the Call logs Tab. This will allow the users to play the recording and know the call details in 1 phone tab view (call logs). Instead of having to go to a tab
3 votes
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