11323 results found
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Add ability to limit text size or block images
Since Ring Central started put a limit on text msg, I would like to block incoming text photos as I get billed $20 few times a month now.
1 vote -
Enable "USE HD for My Video below Gen 6
User doesn't have "Use HD for my video." on his Jupiter app and web app.Device: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"Use HD for my video is not available on desktop app and web app on customer's end.
Settings > Video meetings settings > Video > "Use HD for my video."1 vote -
Don't need a DID to have a phone or make an external call
Other provider solutions do not require a DID to be assigned to an extension in order to use a desk phone or make external calls. There must be some way to provide this functionality in RingCentral in the future.
1 vote -
Ringcentral App for shared line
Please include RingCentral app for sharelines
1 vote -
Google Click ID
RingCentral should have a way to run Google Click ID for incoming calls.
1 vote -
Text (side notes)
This allows the company staff to gather important information from each customer conversation and interaction. Using draft as a way to utilize this approach but risky as it could be accidentally sent to customer.
1 vote -
Shared Phone Line For Chat Users
We have a retail store with a number of part time employees. It's imperitive to have them all on the shared chat feature (with their own names), but it's frustrating that they can't also make/receive calls from the main phone line for the store. To do so on the app, they would have to log out of their own user and log in to the generic retail store account in order to use our main phone line on their cell phone, which no one does as it's too many hoops to jump through. Instead we keep two "hard" phone sets…
1 vote -
The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report.
The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report which are not necessary all the time.
1 vote -
Have a text message sent should there be a voicemail in a specific mailbox extension.
It would be benefial if the RC system could send a text message to a single cell phone number or even a list of cell phone numbers so that when a voicemail has been left in a specific mailbox a group of people can be notified.
1 vote -
Add email to multiple fax line
why we cannot add/link an email to multiple fax line?
1 vote -
Auto text so I can go on vacation in peace.
Add auto text when we are not at work. I shouldn’t have to send texts to remind my patients that I’m off after 5:00pm.
1 vote -
Generic Voice Message idea
allowed you to have several generic voice messages set up. For example, “I’m a management recruiter specializing in _. I’m working on an urgent search that I’d like to discuss with you. Call me at () -_.” When you called, if the person didn’t answer, you could say, “Good morning, Joe” and then dial a button that would immediately engage your generic voicemail.
1 vote -
Yealink W76P Cordless Phone with 1 Handset to have call waiting features
Yealink W76P Cordless Phone with 1 Handset to have call waiting featuresfor the benefits of the account using the device to accomodate the incoming calls
1 vote -
Auto dial operator/extension when picking up handset
It would be useful to have limited extension phone that would autodial an extension ie operator. This would be used in a lobby area where they would need to speak with an operator before entering.
1 vote -
Classes of Service
Please consider adding classes of service to enable and disable certain functionality per user. This can prevent a lot of unwanted behavior on the Ring Central platform created by new users changing settings without realizing what they do.
1 vote -
Remove automatically setting user hours to custom if adding a user to a multisite.
We recently discovered that when you add new users to a multi-site it automatically changes the user's schedule from 24 hours to custom. It then copies the site hours under the Auto Receptionist. If the site hours are changed, the user hours remain unchanged Please remove this behavior. If you add a new user to a multi site the user schedule should be set to 24 hours and not automatically changed to custom.
1 vote -
Scheduler support for Microsoft Duo
We'd like to see support of the RC Scheduler add-in for Outlook on Microsoft Duo.
1 vote -
Ability to edit After Hours VM greeting over the phone
Currently a users only way to edit their after hours greeting is via the app or web site. Even if the after hours greeting is active a user cannot edit it by calling into the VM system - the edit always applies to the Work Hours Message.
1 vote -
Add Polycom E500 on the List of Supported Device
since the E500 is the same with E550 without WIFI capability
1 vote -
Google Voice - Calls started from this device's phone app.
Under the settings on Google Voice App. there is the option for Calls started from this device's phone app, allowing the user to use their Google Voice number when calling from their device's Native phone app. It allows the user to use their Google Voice number for all calls, never, or ask user before each call initiated from the user's native phone app.This would also be great if you could implement this same option into the user's native SMS app as well.
1 vote
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