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11239 results found

  1. Guest contact Management

    Right now guest contacts applies to entire account, it would be great to have option to just add it to one extension. Like a toggle that can be turned on for some ext. Some user wants to put a different name or customize the contact and making it apply to all is limiting them to do that.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. Send Voicemail to all users as an email

    If possible to send Voicemail to all users as an email not as text message.

    1 vote
    0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  3. outlook plugin that will support team messages

    Any outlook plugin that will support team messages

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  4. Copy and paste number

    I noticed that the app has a copy-and-paste feature for phone numbers. Could you add this feature to all menus that display numbers, including the outgoing call menu? Also, please keep us informed of any app updates.

    1 vote
    Implemented  ·  0 comments  ·  Application  ·  Admin →
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  5. Message data export on admin portal

    The option to download the message data export via admin portal.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  6. Default permissions under the Presence tab

    Customer wants to have a default permissions under the presence tab, so no need to add permissions or anything as per the customer

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  7. Lead Vendor Custom Caller ID

    We have several lead vendorsWe want the client to hear the name of our company when they call in, but we want our loan officers to be able to see the lead vendor name & the type of client they have on the phone when the call is coming in. So if i give my lead vendor auto receptionist number 111-222-3333 for example - and i want them to dial this number when they have a VA Home Loan client on the phone - then i want my loan officer to see the lead vendor name - VA when the…

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  8. Customer wanted a feature that will ring only for phone

    Customer wanted a feature where the customer can call his number and can be setup to only ring the phone and should not be able to be answered

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  9. Proposal for Enhanced Internal Communication Controls in Ring Central Under Role Settings

    Suggestion for Ring Central Platform: Enhanced Custom Role SettingsFeature Request: Allow administrators the ability to disable internal calls through custom role configurations.Steps to Reproduce Current Limitation:Navigate to "Users".Proceed to "Roles".Click on "New Role".Select the "Standard" option.Enter a name and description for the role.On the subsequent screen, under "policies", the option for "internal calls" appears to be greyed out and non-editable.Rationale: Presently, the system allows all employees to contact each other regardless of their roles. While fostering internal communication is essential in most organizations, there can be specific scenarios where limiting this capability is crucial. The reasons include:Protection of Company Information:…

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  10. Ability to label a fax on the list

    Right now, the fax is labeled with who it is from in the inbox.We would like to be able to label each fax for our purposes (ie, what it is)Then we could scan the list to find the faxes we need, rather than having to open up each one to see what it is. We were able to do this with our previous provider of faxes.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  11. add another contact or person on a existing SMS Conversation

    How can I include another contact in a text conversation? -

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. Option to accept or block screened calls

    There should be an option to take or reject screened calls.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  13. Option to choose a different number for the outbound fax.

    When a specific user initiates an outbound fax, users will still have the option to choose a different number but the default will be what was used in the template instead of a default fax number.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  14. Pause after automated recording

    We want to set up out automated phone system in a way where it doesn't immediately hang up after the recording is played

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
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  15. 3-way calling is not available in the R icon App when using computer

    3-way calling is not available in the R icon App when using a computer. The option available is only the conferencing which you need to create unlike the 3-way calling you can add participants to a live call. The merge is only available to the mobile App and the switch to conference option is only available to the old App.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  16. voicemail and fax sharing with my Virtual Recptionist

    Hi, I am the admin, I am forwarding my call to my virtual receptionist. I would like to access any voicemails and faxed that she receives on her extension. Currently this is done my SMS or email notification, however I would like it to be in my app , that would simplify things

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. add on phone star 9 raiser your hand and star 6 unmute mute

    add on phone star 9 raiser your hand and star 6 unmute mute and change name

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. Add new user to RingCentral App Teams. (OtherGroup)

    Good Morning, We currently have a Team called Team ETE REMAN that automatically adds every single new ring central user. We want to change it from that Team to a Different team called ETE REMAN (Official - Company/Community)

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  19. Call Waiting ATA Device

    Ability to enable call waiting to any phones connected to ATA device/box

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  20. # Calls Report

    Option to see the total number of calls of a user with a Standard role in the online account

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?
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