Skip to content

Phone & Messaging

Phone & Messaging

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

12785 results found

  1. ...scription) for everyone but creator.. To have the ability, to define only by creator, if the task definition is able or not, to be modified by the non-creator.In case if the flag=false/disabled the edit function is disabled for non-creator users.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. ...up and have our call score be set lower.. So we have been working on finding a way around soft phones being marked
    with an auto 80 phone score. We have a lot of outbound calls that are
    marked as unknown or it is just the number. From what we have found this is
    really common and there is really no way around it besides paying your
    phone provider to show a better caller ID. I know our CNAME is set and we
    have been registered with all phone providers. What we want to know is if
    making a call…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Have an option to set auto reply

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. ...entral). We work with Shaw Communications. When we are calling customers, we are able to call into their VOIP system, go the correct way through the prompts, then a dial tone comes on the phone. At this point we dial the customers phone number and its SHAW that shows up on the Caller ID. We work for more than just Shaw, so would like to have this so our techs in the field with their own personal phones are able to do this with our Caller ID (Integrated Solutions) through Ring Central.But they wouldn't have their own number in Ring…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. ...one to unassigned when an existing user gets deleted. Currently when you delete a user you are only given the option to either re-assign or move the digital line associated to it to the number inventory.This process is separating the digital line from the desk phone that is previously provisioned to it and is really causing the customer a hassle causing the customer to just want to old way of doing it in which when you delete an extension the digital line associated to it just goes to unassigned along with the desk phone associated to it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. ...pany main number like a shortcut.. Can you please add a fictionally that will allow my clients to just dial *and 4 numbers example - *5626 then it will connect to my company main number like a shortcut.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. ...meters are being met on the associated router. Open ports, QOS, Etc.. Pre installation actions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. ...es that we get from RingCentral, but not for the Existing phone that are on our account. The customer would like to enable the Call Parking Feature on all of " existing phones" on their account. They are using Cloud9 phones ( softphones ) for RingCentral.Account Name: Vistra Corporate Services Company
    Contact Name: Isaiah Bryant
    Callback Number: (469) 983-3407
    Email: Isaiah.Bryant@vistracorp.com

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. caller id of the person who calls initially should appear when doing an internal transfer

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. ...his User is Not Available".. its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. ...s available.. Need to ensure RingCentral remote control during screen sharing is only enabled for IT - currently seems like an all users/none option is available. Understand that access will need to be temporarily granted for target user/machine that's sharing; however, maybe there's a good way to make it temporary - so long as a user in "RC Remote Control" group is the admin taking control.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. While making outbound calls, my business name doesn't show up in the caller ID. It shows another place of business's name that isn't even in business anymore. How can this be resolved?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. ...e other site.. Can we create a separate Dial by name directory for each site. We have 2 sites, and we don't want the caller to dial the extension of the other site.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When going to the text tab in the Office@hand desktop app and clicking on the three dots , User is not getting the option to mark the message as "Read" or "Unread" , they only see that option in the mobile app

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. ...create efficiency by merging all these different modes of communication into a single easy-to-use interface/dashboard. The customer wants to have a "landing screen" that has a summary of messages and voicemails, quick access buttons, etc. One-click button to always to call frequent contacts, Merging all these different modes of communication into a single easy-to-use interface/dashboard .

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Call Queue Member becomes unavailable when in a meeting

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. ...or DND.. - cx wanted to have his apple calendar event sync on rc app so people would know if he's available or not and if not available, app should go on either away or DND

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. ...incoming calls to that line with so that a second call that comes in will go to voice mail. Right now we are bound by the feature of 10 incoming calls before going to voice mail.. One of our lines is used at a business that receives a lot of phone calls and the staff that man the phone sometimes are not used to taking multiple calls at one time. Ultimately the 2nd call should go to voice mail and not ring the physical phone just like the "old days" of landlines, etc. Some of the staff are older retirees…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Why I can't forward messages from read-only chats? It looks ridiculous. I can read this message, copy it thru clipboard or even make screenshot and send anybody. This disabling is only complicating such action for me. I don't know any other good messenger with this function disabled.If we're trying to make some teams and groups more secure - let's follow at least android apps way (not sure that iOS has same, but most probably yes) - there's setting on app level or even each team/group (e.g. telegram) where you can enable such restriction. And in this way there is no…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?