9145 results found
-
Download and save text message strings
The ability to download and save messages contained in the text feature. I like to save certain texts as a reference, perhaps inserting into an email or other media. I've used Amazon Chime, which has this useful feature.
12 votes -
Turn off option - Ringcentral answering immediately - MFA calls
I need an option that will stop ringcentral "answering" a call and putting it in its own sort of queue before the user connects -- it definitely answers straight away and when the user connects it is part way through the mfa code, often too far to get the code. Similar to this in the community forum https://community.ringcentral.com/questions/96318/compatibility-with-voice-calls-from-microsoft-mfa.html but with other companies - support has confirmed that it is not fixed and needs a feature request
2 votes -
Can our whole team receive incoming text messages from our clients and then be able to respond by whoever get's to the message first
Can our whole team receive incoming text messages from our clients and then be able to respond by whoever get's to the message first
1 vote -
New App Layout with Unified Inbox will be removed in the next updates
"Since the latest App update, all apps are set up incorrectly. I have over 1000 apps not showing the Park keys. I need help getting this put back on and removing the setting for the "New app layout with unified inbox"
1 vote -
To support the use of bluetooth speakers on phones
It would be a great addition to the RC feature if we can support Bluetooth speakers on phones like Polycom. This can be used for conference calls.
1 vote -
Messaging Notifications
Please create a messaging notification option for "all types of calls" and not just missed calls
1 vote -
Pin for International Calling
We need to have an option for the users to enter a pin first before dialing internationally. This is to protect the account from fraud.
1 vote -
Bleep out sensitive information while the calls are being recorded.
bleep out sensitive information while the call(s) are being recorded.
1 vote -
Option for all callers to skip VM message and go straight to leave a VM
Option for all callers to skip VM message and go straight to leave a VM
1 vote -
Forward Fax Per Batch in Ring Central Application.
Client want to have an option to send fax per batch or have a folder where we can send fax per folder using our Ringcentral application.
1 vote -
polycom vvx 450 have the option to sort old and new saved voicemail messages
polycom vvx 450 have the option to sort old and new saved voicemail messages
1 vote -
Missing extensions on Phone app within new RingCentral desktop UI
Submitting this idea request on behalf of customer, Crown Packaging: The new RingCentral desktop app UI is lacking detail in the "Phone" app. For example, the previous interface showed team member's extensions, but the new interface does not show that detail. The new Phone interface has a lot of blank white space. Rather than have all of that dead space, can the call detail area on the left be enlarged further to the right to be able to pull in the extension?
1 vote -
Enable RC App to access multiple Contacts folders from Exchange
We keep contacts in separate folders by category and need access to the all.
2 votes -
Bulk Deletion & Syncing from App to Phone
We would like to request the option to bulk delete voicemails, texts, call recordings, faxes etc.. and for them to sync with the phone from the app to the phone when bulk deleting.
5 votes -
Turn off notification under Resource Center Tab in RingCentral App
The customer don't want to receive any notification about the update of the application. There should be an option to turn off notification about the "What new" on Rosource Center.
8 votes -
Set extension number instead of name in presence
A feature that lets the user set the extension number of a user instead of the extension name in the presence display page
1 vote -
Show caller ID on a monitored line on Mitel phones
Currently on Mitel device users who have permissions to answer another users phone and have their extension added to their phone are unable to see who is calling the lines that the user is monitoring. In our old on prem Mitel system, users who had a monitored line button on their phone were able to see who was calling. But that is not the case with Ring Central. It would be nice to have the ability to see who is calling a monitored line on a physical phone without having to have the HUD open at all times. I know…
1 vote -
be able to put calls automatically to park location or put incoming calls automatically to hold without answering it
be able to put calls automatically to park location or put incoming calls automatically to hold without answering it
1 vote -
A separate storage for Voicemail messages and fax message
I want to have separate storage for voicemail messages and a separate one for fax. That way I can select a different extension for voicemail messages and a different one for fax messages.
1 vote -
auto-dialer on Cisco SPA-303 Desk Phone
Requesting to have an auto-dialer feature for Cisco SPA-303 desk phone
1 vote
- Don't see your idea?