12058 results found
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Temporary password option
We would like to have an option to set a temporary password for the user extension where it will prompt the user to setup a new password when they login to their app or their online account
1 vote -
Simulatious Rings "Phone Tree"
It would be nice to have the ability to set up a phone tree where we can have incoming calls ring 2 different users for 4 rings then once they don't answer it goes to a different 2 users for 4 rings, then auto attendant.
1 vote -
An easier and more convenient way to cancel a device order that was just submitted without having to contact Support.
An easier and more convenient way to cancel a device order that was just submitted without having to contact Support.
1 vote -
Allow users to select a Delegated DID as their primary outbound caller ID
Use case:
* An entire office of RingEX users needs to use the same outbound caller ID. This phone number is also the primary number used for their Contact Center (RingCX).Feature request:
* Add support for using a Delegated DID as the primary DID used for outbound calls on all the Apps.2 votes -
Call Waiting options to redirect when turned off
When turning off Call Waiting currently callers are redirected to Voicemail. There should be options available so a call can be redirected to other places not just voicemail.Call Not Answered has the ability to select different option to redirect the call so Call Waiting should have the same ability.
11 votes -
Fax Quality
Please add option to adjust attachment resolution
4 votes -
Ccustom call rules Action to block call recording for 2-party consent states based on Area codes.
Based on a ChatGPT OpenAI search on blocking (not recording) calls for 2-party consent states, it was recommended to create a custom rule with an action Do not call record, but as we've found out that option/action is not available.
Would it be a simple update to add that option to the custom rules actions/options with the backend code instead of creating some altogether different?
5 votes -
Create special Key code for call park
They can be able to Create special Key code for call park
4 votes -
Support Google Shared Drives with Archiver
Archiver only lets you select an account/folder in "My Drive" Add support for using a Google Shared Drive.
5 votes -
Company Contacts Merge to Multiple RC Accounts
Customer wants to know to see all contacts of 3 RC Accounts into one RC Account only
7 votes -
Allow separation of direct voicemail notification and shared voicemail notification.
For message-only extensions, or other extensions, which have voicemails shared to co-recipients, allow co-recipients to designate which voicemails they want to receive notifications for; direct or shared, or a mix/combination of direct and shared voicemails.
20 votes -
import SMS from other courier to RC
they would like their sms which was exported to be imported to RC
1 vote -
ability to add prompts on shared lines
ability to add prompts on shared lines, callers can choose a prompt for a person they want to talk to
1 vote -
multiple numbers on 1 device
We need to have multiple numbers on one device. Limited or Full license would be fine but we need to have the ability to have several DID numbers to show up on one phone so one person can answer it.
1 vote -
Delegate Additional Feature
We have a customer who would like to add a feature for the Delegate so that the Exec can barge to the call, like a normal call without making it a conference call by the Delegate or a parked call.
1 vote -
Ability for federated accounts to share contacts
The ability for federated accounts to share contacts using RC app and WebApp.
1 vote -
Visibility of missed calls from other user/ext to show in the RingCentral app
- we change the message recipient of 109 to 102 and we want it to show in the MISSED in the ringcentral app of ext 102
- but getting missed calls in emails is very painful
2 votes -
Ability to listen to multiple Push to Talk channels at the same time
Since a user can be a member of multiple Push To Talk channels it will be a great help if they can also listen to multiple PTT channels at once.
2 votes -
Improve the auto-detect to Computer Audio Devices.
Develop RingCentral App to be able to put audio through Stereo instead of only HANDS-FREE AG AUDIO.
I use a headset that my PC uses the Stereo channel for as default. The sound quality is far better. RingCentral will always default to PC Default for voice calls, but is incapable of putting audio through that channel. I have to change it at the start of the day every time.Video is a different issue entirely. The video settings constantly default, the first time of the day, to my PC Microphone and Speakers or uses the Stereo speakers of the headset.…
3 votes -
Allow Limited Extension as Forwarding Number of User Extensions
Limited extensions should be allowed as forwarding number/ring group to user extensions. It should be available on the list when clicking Add coworker.
11 votes
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