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11312 results found

  1. Show Caller Name and Number on outbound call

    The customer would like for their name and number to show when they do an outbound calls to their customer.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Add a feature that can copy user settings

    copy user settingsit will take a while to create the users, and now I want all settings from one user to be applied to allother VoIP phone providers have it

    3 votes

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    0 comments  ·  Admin Portal  ·  Admin →
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  3. Enabling Group Callpick up inall RingCentral plan

    It would be much better if we could enable Group Call pick-up in all RingCentral plan

    3 votes

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  4. Call pick up feature for Third party phone ( Manual provisioning)

    Customer wants to maximize the call pick feature/ Presence for third party phone ( Avaya)

    1 vote

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  5. option to send disappearing text

    Hi Team,

    It would be great to add a feature to send disappearing text to send important password etc that disappear in a minute or so.

    1 vote

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    0 comments  ·  Team Messaging  ·  Admin →
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  6. Assign a user extension to receive the miscall in Call Queue

    To avoid confusion, it's better to assign a dedicated user extension to receive a miscall in a certain call queue.

    1 vote

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    0 comments  ·  Call Queues  ·  Admin →
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  7. separate SMS app or widget for mobile device

    All of our users must use the RingCentral mobile app for business-related SMS/text messaging. It would be great if they could tap one icon and instantly go into the RC SMS app. Our users don't like using the RC app for SMS because there are always 2 steps - Open the RC app, then tap the SMS/text icon. They would like to be able simply tap an icon on their mobile device and go directly into SMS.

    1 vote

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    0 comments  ·  SMS/Text  ·  Admin →
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  8. SSO on any plan

    SS should be available regardless of the plan that they have

    1 vote

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    0 comments  ·  Accessibility  ·  Admin →
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  9. Accessibility options for the visually impaired please.

    Accessibility options for the visually impaired please. Options to increase the size and boldness of the font so that it is more user-friendly for those of us who are legally blind, etc.

    5 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  10. Block spam SMS to main number

    It would be useful to have the option to block spam SMS as well as spam calls. We are receiving more and more spam SMS messages to our company's main number.

    53 votes

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    Under Review  ·  4 comments  ·  SMS/Text  ·  Admin →
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  11. Timeout feature in IVR Menu

    We need the ability to route calls before the prompts plays three times in the IVR Menu.

    17 votes

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    Under Review  ·  4 comments  ·  Admin Portal  ·  Admin →
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  12. BT Feature Request: Option to Opt out with the Next Gen Call Handling Update

    BT Customer was not Notified Regarding the Update From Next Gen Call HandlingNo Training / Info were send to the customer Regarding the Recent UpdateMost Customer wanted to either Revert Back to the Old UI or Opt out with this UpdateCustomer Comments: New UI/ Next Gen Call Handling was not User Friendly and More Complicated than the Old UI

    4 votes

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    Under Review  ·  0 comments  ·  General Phone  ·  Admin →
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  13. To be able to Sign-out all agents in BULK

    For the feature "Sign-out from All Sessions" on the UC side to have an option to sign out users in bulk.

    5 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  14. Add Yealink 79P to device that can receive page

    Add Yealink W79P as a supported device that can receive page via paging only group.

    6 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  15. A button for status change

    Customers prefer a quick way to have their status message be changed on the application just like with what there is for DND status. A button to click on or a dropdown to choose from is what's being requested.

    3 votes

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    0 comments  ·  Application  ·  Admin →
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  16. Option to auto-update app in admin portal/access

    Is there a way to push the updates from the Admin site - company wide - rather than updating each individual workstation one by one?

    3 votes

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    0 comments  ·  Application  ·  Admin →
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  17. Share, Move or Copy received Voicemails from one Mailbox to another on RingCentral App

    Having an option for existing Voicemails received on a Call Queue Mailbox/Shared Mailbox be MOVED, SHARE or COPY to another Call Queue Mailbox from the RingCentral App inbox.

    Implementing voicemail sharing functionality would significantly improve communication efficiency and collaboration within organizations. It would be a valuable addition to existing voicemail systems.

    2 votes

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  18. Show date when contacts are added

    Able to show when a contact was added

    2 votes

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  19. Recorded Video Data Retention

    Increase the number of days of the recorded video retention for RingCentral Video Pro license users in paid accounts. From 7 days to 6 months.

    2 votes

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  20. Change Fax Transmission Result sent number

    To be able to change the Fax Transmission Result sent number.

    5 votes

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    Under Review  ·  2 comments  ·  Admin Portal  ·  Admin →
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