9344 results found
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Hi, any options to listen to live local radio station on poly phones?
an option to listen to live radios on polycoms
5 votes -
BCA (Bridge Call Appearance) für Client
BCA for Softclients , to follow the delegated line way (BCA) for devices as well for the Desktop app to allow mix and match.Organizations would like to use BCA not only for desk phones, but other colleagues using soft client only should be able to join the BCA groups
9 votes -
Allow ringcentral app to have a different ringtone for incoming calls than from our personal calls.
It would be helpful to be able to hear a different ringtone when I am receiving a business call from ringcentral's app. Right now, the same ringtone I have for my personal calls is the same for my business calls. The last company I had service with I knew when I was receiving a business call just by the ringtone. This feature would be helpful.
2 votes -
Remove "Please wait for the next available agent" greeting in call queue
Specific music : Please wait to speak to the next available agent
There is a message on the call queue that is saying that in french :
"Veuillez patientez pour parler au prochain agent disponible."Can we turn off the message ? can we modify it ?
When does this message is readen ?This is not the message of the following menu : "Call Queue Greeting"
I think this message is the message associated with the following option :
- "When members are available, but no members answer or all members are busy or unavailable "3 votes -
Limiting the international SMS by removing linked numbers
Limit International SMS by removing linked numbers
3 votes -
Report that shows which of our users have MFA enabled.
I hope there 's an option to download or to see a report for the user in the account that a MFA is enable.
2 votes -
Key Template for VVX 250
As per the customer, manually adding keys take too much work specially if there are 500 Polycom phones associated in the account. Customer also stated that all the phones that RC provides internally should have the Key Template feature since we are the one's selling the phones.
7 votes -
filter contacts
Customer would like to have the option to filter out his contacts from the RingCentral app. Filter in terms of the contacts that came directly from his phonebook and also a filter to sort out the ones that he saved directly from the RingCentral application
1 vote -
Creating a Sync status option for users with Physical phones making calls through the Ring Central App
When an Agent is calling a customer with an outbound call from their Physical phone, there needs to be a Sync with the RC app that puts them in unavailable/DND during their OB call. Right now, my users are doing OB calls and still getting IB queued calls.
1 vote -
call screening
Turn off the call screening on a specific extension
1 vote -
Ability to block group texts
The Customer wants an option to block group text messages, as they prefer to have that feature, than to manually block the related numbers in the group.
1 vote -
Set specific outbound Caller ID Number to a set of specific dialed numbers.
Set specific outbound Caller ID Number to a set of specific dialed numbers.
1 vote -
Automatic replies
Add the ability set up automatic replies to texts/messaging when out of office or on vacation like we do email.
1 vote -
Ability to remove the last name for fax
A bulk template that we can apply for removing the last name.
1 vote -
ability to port in nigerian number
ability to port in Nigerian number
2 votes -
2 votes
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Analytics - ability to add calls routed to message only extension or announcement only extension.
Analytics - ability to add calls routed to message only extension or announcement only extension.
35 votes -
Ability to change the rate center of a number.
Ability to change the rate center of a number.
1 vote -
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
1 vote -
"Calling me at" template
The client wanted to have a template for the "calling-me-at"for easier application on multiple extension. Also he wanted to have a feature where he can delete the template on all extension at the same time.
1 vote
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