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Phone & Messaging

Phone & Messaging

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12733 results found

  1. The ability to install an auto-update MSI file for RingCentral for Intune using the MSI deployment tool.

    13 votes

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    New  ·  1 comment  ·  Application  ·  Admin →
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  2. Ability to change the data retention time frame for messages or other services (Fax, VM or SMS).

    74 votes

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  3. Block Telemarketers from calling their numbers.

    3 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  4. I want to see on my ringcentral app how many characters I have entered before sending SMS

    3 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  5. It is necessary to restore faxes that were not received due to account-related issues. This process will ensure the retrieval of all faxes that were affected during the period when the account experienced problems with fax reception.

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  6. A feature in which we can view the rejected/declined calls in the downloaded call logs

    5 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  7. Increase file size limit when texting pictures / files

    11 votes

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    New  ·  3 comments  ·  SMS/Text  ·  Admin →
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  8. i need to disable screen voicemail for a user in the Admin Portal

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  9. Your training & video learning is great but I cannot find anywhere to learn about using the polycom desk phone you provide. We would benefit greatly from the same type of educational resources for this device.

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  10. There needs to be an "All Extensions" option somewhere in the menu to find what an extension is assigned to, similar to "All Numbers" that is under the "Phone Numbers" menu item. Sometimes, I'm asked to look for an extension but the requestor has no idea if it is a user extension, a group extension or IVR and there's no easy way to find it in the system.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  11. The customer would like to have more than one number routed to the same DID.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  12. Have an option for the Super Admin to export all user's contact lists in one go.

    9 votes

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    New  ·  2 comments  ·  Contacts  ·  Admin →
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  13. Have calls transferred from HUD override call routing settings

    12 votes

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    New  ·  2 comments  ·  HUD & Presence  ·  Admin →
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  14. Customer want to have the automatic translation for the call recording, Like if the language they are using on the call recording is Spanish customer want to translate it to English, customer want to have that feature available for the call recordings.

    If possible to have atleast a notes transcription to automatically translate the language from other language to English or other way around

    2 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  15. Add an option to automatically block calls if marked as spam

    20 votes

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  16. Add an option to display the user's name for internal calls setting through the Web portal

    2 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  17. The ability to turn direct messaging conversations between two users into group conversations where the new participant can access the old conversations.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  18. Modify Attachment size limits for RingCentral messaging per user. Currently defaulted to 5GB.

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  19. Visibility of Contact information of guests from/to other guests

    2 votes

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  20. Seperate RingCentral App Status for Internal Contacts and Guests Contacts, so it will limit the visibility of the guests contacts

    2 votes

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    New  ·  0 comments  ·  HUD & Presence  ·  Admin →
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