12109 results found
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New IA transcribing feature, Can you PLEASE removed the extra pop up box. takes too much space, thanks!
I see how the new AI transcribing feature can be beneficial to other jobs. Can you please make it a setting where we can activate it/ and or have the pop up box removed or leave, I keep finding myself clicking the "Hide notes transcripts" because it takes too much space out of mu screen. Most recruiters on the floor agree with me that its just not beneficial and takes too much space. thanks!
1 vote -
Call recording auto pause when sharing sensitive inform for PCI compliance
We need to have a feature on our call recording to able to automatically pause the recording for credit card information sharing to be compliant with the PCI
7 votes -
Admin Role-Managing Private and Public Teams
All admin roles should have access to or have the option to manage Private and Public Teams
14 votes -
RingDown (Autodial) for Mitel 485
The customer wants to configure their Mitel 485g be configured and have RingDown feature available on it.
5 votes -
Voicemail will state the caller's number and time received first before playing the actual voicemail
Voicemail will state the caller's number and time received first before playing the actual voicemail
2 votes -
ring central is default dialer on iphone
Give the user on an Iphone the ability to make Ring Central as their default dialer when clicking a phone number in a different App. When a user clicks a phone number on Google, Or in our case we have a dispatching application application the user can click the customers phone number We would like this to dial out using RingCentral instead of the iPhone so our business phone number shows up rather than the technician's phone number.
Currently the work around is copy the phone number and past it into the RingCentral dial pad but would be much nicer…
4 votes -
Add more custom rules schedules Monthly/yearly etc
instead of just the weekly schedule option add Monthly and yearly and maybe even bi-weekly or every 1/2/3 or 4 weeks/months etc
4 votes -
Change Voicemail PIN
ability to change voicemail in directly on the desk phone
4 votes -
Ability to login on the app for a Call Queue extension
It would be great if we have the ability to login a call queue extension on the RingCentral app.
6 votes -
External shared directory - cannot input the same data for mobile numbers and company number
When you export the existing file, you cannot put the same data for mobile numbers and company numbers. It will give you an error unless it is a different number. Hope you can input the same number for them.
8 votes -
Toolbar / Menu for Custom / Personal entries
Personal Toolbar / Menu / hotkey that allows for speed dial, nightbell, paging, and any of the other special system extensions or regular extensions or external phone numbers.
The List should be maintainable by the user but have a default set by the company. like a quick access menu or toolbar. for things that are not straight forward that are seldom used or options used multiple times a day.
The same menu should be available for all app locations. Either a dropdown a side menu something very accessible to make it easy to use.
This could also be accomplished by…
1 vote -
RingCentral Feature Request: Admin can 'Increase' or 'Decrease' the voicemail message length by the callers.
Allows the Admin user to change the settings for the voicemail message length by the caller, either increase or decrease the minutes.
1 vote -
Add option for "Search texts" field results to search and sort only by Contact Name
For example, when I input “Tom” in the “Search texts” field, I get a list of text message conversations that have "tom" in the messages, not a list of text message conversations sorted by Contact Name, with "Tom" in the Contact Name. I think this is because it's found "tom" in "tomorrow" in the body of the text.
I have over 1000 contacts in RingCentral, as I have an ever-growing customer base. So searching by keyword instead of my Contact Name is a big pain for many names.
The best workaround is to search by adding a space after the…
1 vote -
A larger preview of each message (Voicemail)
Listing for voicemails was MUCH better before you changed it - I miss having a larger preview of each message. The new way is more difficult to view and open and wastes a lot of screen space.
1 vote -
Admin Portal Grid Icon Change
The customer is requesting for the icon to be change to a more clear and intuitive icons like "functions" or "menu" rather than a cube like icon or "grid" icon. Or have separate icon for fax that will take them directly on faxout option.
1 vote -
Admin Portal Grid Icon
The customer is requesting for the icon to be change to a more clear and intuitive icons like "functions" or "menu" rather than a cube like icon or "grid" icon. Or have separate icon for fax that will take them directly on faxout option.
1 vote -
Add the ability to include Limited Extensions in Call Queue groups.
currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
18 votes -
Granular Control for the RingCentral for Teams Embedded App
Granular Control for the RingCentral for Teams Embedded App
3 votes -
CID should show once the call transferred from a call queue to another call queue extension
Customer would like to retain the CID when a call from a call queue to another call queue extension
5 votes -
Simple Temporary password
An option that can click for a temporary password like Passw0rd1 for all new users.
We really would like the policy revoked that does not allow the use of a password more than once within the last five password changes; this isn't a rule that we authorized. I often find myself resetting passwords as an admin and needing to issue temporary ones should someone forget them. It is irritating, especially if I need to reset more than one time, to have to constantly think of fresh passwords.
5 votes
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