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9677 results found

  1. Please add Adobe Workfront to the Application integrations on the desktop application

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. for example, "tried to call applicant, phone number not working"

    4 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  3. Two companies are being managed in one account through Multi-Site. The Super Admin will give access to one of the Users of the other company so they will have access to their IVR Menu. However, that User shouldn't have access to the greetings under the Prompts Library.

    5 votes

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  4. The ability to customize what information is shared in the voicemail email notification to co-contributors of a message-only extension. For example, the ability to choose whether the caller ID is included in the voicemail email notification or not.

    5 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. I need to be able to reply for meeting confirmations, etc. that come from automated numbers.

    6 votes

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  6. Having a different ring when a call comes directly to their phone, vs when it is comes through the mainline number that has a call que set up to go to multiple different people? (i.e. if someone were to call my direct line or my extension directly as opposed to calling the main business number that has a call que set for it to ring to four different people until someone answers it so that we would by the different type of ring?

    10 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  7. set custom music on hold for park calls.

    21 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  8. It would be great to add the ability to received notifications for missed calls for delegated calls. Often the Executive assistant needs to return missed calls and if they do not have access to the notifications, it's very limiting.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. “Your website gives the reader the impression that you pay per month per user with a minimum contract period of 12 months – it does not say that you have to pay the 12 months in advance

    1 vote

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  10. Sometimes we need to create a conversation between two or more people. Often, you can just cut and paste the email and click enter. The contact will then be added to the list of email(s) you wish to connect with (to intiate a discussion). This is the same for a direct message or group or team.The issue:Often a cut and paste will include mailto:abc@company.com.RC App will hate the "mailto:" prefix and consider it a bad email. Is it possible to simply trim/ignore the prefix automatically upon validation?

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. Being able to provision multiple lines under one phone so they may be able to receive and distinguish calls from multiple business/TN using just 1 device

    3 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  12. I am disabled and as a result I rely on my recording to keep up with the conversations I have with my customers. I can not do written due to my disability. Any chance RingCentral and make a special arangment for disabled people to keep the recording for one year instead of 3 months?

    4 votes

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  13. Would be great when someone dials the general company line and for instance presses 1 for Sales vs. if someone dials your number or extension directly for the ringtones to be different. This way when receiving the call I can tell if it is a general sales lead calling the company or someone trying to reach me directly and answer the call accordingly.

    12 votes

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    Planned  ·  0 comments  ·  Admin Portal  ·  Admin →
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  14. Account type: RingCentral MVP PremiumA brief description of the business : naA high level description of the product or feature being requested: For there to be a 'Set Messages to Read' button/option that the customer can click on, for TextA typical use case scenario explaining how your business would use the feature: Customer would see the number of notifications on the app to show 200+ messages. customer could just click on text, set messages to read. Benefit of such feature: ease of use, business needNumber of Users and/or Digital Lines: 19 users / 8 lines

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. Customer wants to have the option to disable merge iPhone Contacts on their RC app mobile when sending SMS on a number that is not added on their contacts.Customer is seeing "enable iPhone contacts" if they try to send SMS to a number that is not save as their contacts.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. The designated contacts under the group (admin portal) is not synchronizing on the RC App, the contacts on the group should synchronized on the RC App

    3 votes

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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  17. We currently have a large pool of our users using the RC Phone app, the main reason for this is the fact that it is small and can sit in the corner of their Screen and doesn't require much desktop real estate. As we have been trying to migrate our users over to the RC app, this has been a huge roadblock. If there was a way to Pop-out or the dialer into a new window that can be moved outside of the RC app window this would allow for the same functionality as was available with the Phone App.…

    10 votes

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    Implemented  ·  1 comment  ·  Application  ·  Admin →
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  18. Currently, voicemails can be download or forwarded to an email address one by one.Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.

    18 votes

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  19. Today we can use your app to text 10 digit phone numbers but not short codes. Please update your app to allow texting to short codes too.

    14 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  20. The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.

    45 votes

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