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11833 results found

  1. I have a surface pro x, with and ARM processor and I am unable to run the desktop app on my device.

    32 votes

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    Implemented  ·  6 comments  ·  Application  ·  Admin →
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  2. On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed call notification light change, ring tone setting, and screen timeout setting.

    3 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  3. Pinned chat items are often not very useful because it's not immediately evident what they are links to (for example, a document on a sharepoint site). The ability to add a name label to the pinned item would make it an immediately useful list of topic points and/or resources.

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. caller id of the person who calls initially should appear when doing an internal transfer

    1 vote

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  5. ...his User is Not Available".. its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. A way to change the dialling code so that it appears as if you are calling from a local number each time

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  7. Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping companies back end

    1 vote

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  8. Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.

    1 vote

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  9. 1 vote

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  10. there should be a clearer way to "snap" the popup call box to the front.

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  11. User is on an active call either from direct or via call queue.The users receives another call while they are still on the phone. Currently the 2nd call is ringing and interrupting the user who is on the other line. The 2nd call should go directly to voicemail without ringing the user.

    14 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists on other phones, but I would guess that it does. The value of the inter digit timer is 3 seconds and apparently cannot be changed. That means that when you're dialing a number on a J139, if you pause for 3 seconds the phone will dial your partially-entered number and you'll get an…

    5 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  13. On Single level IVR , can we have the option to remove the (0) operator extension or when callers press 0 they will be routed back to the main company greeting?Thanks!

    6 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. be able to install RingCentral App Desktop for Linux users on their computer

    37 votes

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    Under Review  ·  4 comments  ·  Application  ·  Admin →
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  15. Selecting a custom named profile would establish video & audio settings. i.e. an "Office" profile would establish different video & audio settings than a "Home" profile. For those that have desks at both home and office - it would simplify the user interface.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  16. Would be better if we could minimize the hours/days in updating CNAM process

    5 votes

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  17. From a quality and company security purpose, it would be wonderful if Admins were able to record all sms messages sent and received from all company extensions. At least access an archive database of the sms sent and received.

    45 votes

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  18. There is no way to have no number/person selected on the left side of the text screen. If the highlighted person send a new text, it automatically shows as read, so can be easily missed. Please add a way to have nobody selected so texts aren't missed due to this design flaw.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  19. When you do updates or new uploads via the bulk upload tool, it send an email afterwards to confirm success. The attached template does not show you what was updated or changed. It only tells you which one fails. We would like it to tell us both.

    1 vote

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  20. The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.

    110 votes

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    10 comments  ·  Other  ·  Admin →
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    As the host, you can either end the conference call or leave the call while the other participants continue their conversation.


    Note

    This feature is controlled by your account admin. Reach out to your admin if you’d like to turn it on.


    Learn more here!

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