12012 results found
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Filter receive SMS/ MMS to automatically block unwanted messages.
Filter receive SMS/ MMS to automatically block unwanted messages.
Specific user is receiving unwanted text messages we highly suggest for the system to filter the SMS received for unwanted SMS and automatically block them in RingCentral phone numbers.
8 votes -
global admin-level override to apply the changes to all users automatically.
customer would like to have A global admin-level override to push changes from one user setting to another automatically.
For Example:
The user changed the Incoming number display. The admin user should have access to apply it to all users.
1 vote -
Message notifications sound for all new massages at all times
While I am reading someone's message your system does not make a sound notification that someone else has sent me a message for a new message. In this case, I never get notified by a sound to alert me that I have a new message. This should be a basic standard to make a sound whenever a new message is sent as a notification.
1 vote -
Disable user access to "Leave Team" in the RingCentral App.
The customer has requested the ability to restrict users from leaving teams within the RingCentral app. They would like to disable this option to maintain team structure and communication consistency.
2 votes -
Ability to answer multiple calls on mitel desk phone at a time
Answering Multiple (more than 2) Calls on Mitel desk Phones, We were trying to have more than 2 lines come into a Mitel 6930 phone at a time.
2 votes -
An option to disable the LED Status Indicators when receiving an incoming call from a Polycom Deskphone
An option to disable the LED Status Indicators when receiving an incoming call from a Polycom Deskphone
2 votes -
Enable Print to Fax for Mac on RingCentral Desktop app
We need to enable the print to fax feature on RingCentral App for Mac computer
1 vote -
Modify Voicemail Messaging Notification
Have the ability to modify content of the email notification for voicemail - I want it to be basic or plain and without a logo
2 votes -
Modify Voicemail Messaging Notification
Messaging Notification for Voicemail
2 votes -
Add a way to personalize notification sounds for mentions in chats/messages
I see there's a way to add your own ringtones for phone calls. I was wondering if there's a way to do the same for messages or mentions in messages? I'm being a total millennial and would love to add the AIM messages for nostalgia purposes.
2 votes -
Customizable Hold Alert Timing and Distinct Alert Tone for Held Calls
I’d like to request enhancements to the user experience related to held calls within the RingCentral system.
Currently, the hold alert (or Hold Recall) timing is set to a default of one minute, with no option to adjust it. I would strongly recommend implementing the ability for users (or administrators) to modify this interval in 30-second increments. This would allow users to better manage reminders based on their workflow and minimize the risk of overlooking calls placed on hold.
Additionally, it would be extremely beneficial to allow users to customize the alert tone for held calls—making it distinct from the…
1 vote -
display number of calls waiting on telephone displays
Add a queue waiting button to phones that can blink when one call is waiting in queue, flash when a definable number of calls greater than 1 are in queue and displays the number of calls in queue when the button is pressed.
1 vote -
Bulk editing of users in the account
Bulk editing of users in the account
1 vote -
Time widget in chat
We always chat with collegues from different time zones and raising questions like:
- "Is it comfortable for you to have a meeting at 7:00PM EST/08:00AM GMT-6/15:00 (your city/country/etc)"I would like to have a button in the message window (right to the text format/file attache/emojis/gif/audio-video message).
On click:
- Open a window to type or select date-time from timepicker
- Click "OK"
- Add something like: {datetime:2025-05-02T12:30:13UTC} in the message
- Show it for all users in theris timezoneI see message:
- "Would you like to meet at 05 May 19:00 EST?" (my timezone)
Person sees:
- "Would…10 votes -
Configure Avaya J179 for more than 3-way conference calling.
This feature request explores the possibility of increasing the maximum number of participants in a conference call beyond the current limit.
Enhancing this capability would benefit teams that require larger group discussions without relying on external conferencing solutions.
19 votes -
Fax transmission result for failed fax
Customer would like to get more details on the fax transmission result especially if it's a failure, she would like to have a details on why faxes are failed - the factors contributing to failure
1 vote -
Add Direct Number should let me pick numbers from my account
When I'm on a user extension or call queue, and I click the Add Direct Number button, I should have the ability to add a number from any available phone number on my account.
Currently, this process will only let me order a new phone number.
In order to add an existing phone number to a call queue or extension, I have to navigate to my phone number inventory, and then assign a number from there. This is inefficient when programming a new system.
3 votes -
Sending audio and video recordings using messages in the RingCentral app
Add this feature for SMS / TXT to non-internal messenger users in our group. I have a lot of external customers I've added as contacts to my RC contact directory that I'd like to do direct video SMS to vs. taking a video and attaching to the SMS text message.
6 votes -
Hyperlink to q member
If I choose a user and look at their GROUP MEMBERSHIP section it lists their groups in the form of a hyperlink. Really useful should I want to jump straight to the queue.
But when in a Queue and looking at the CALL HANDLING section, the members are listed in text only.Would be great if they were listed as hyperlinks allowing me to make the jump in the other direction.
1 vote -
The customer desires the ability to customize the speed of the greeting message, specifically by adjusting the beats per second.
The customer desires the ability to customize the speed of the greeting message, specifically by adjusting the beats per second.
1 vote
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