12294 results found
-
Back up and Restore BT Cloud Work/Phone
Ability to back up and restore BT Cloud Work chat/text messaging and other data
2 votes -
Add "case portal" tab or link in support site
It will be better to add case portal tab on the support site for easier navigation.
6 votes -
Sent to voicemail during the call.
Since some people during the call request to be sent to voicemail, it would be great if this could be considered for future functionality.
We have the option to record the call, but sometimes people request the "privacy" of sending a message to voicemail without the person on the other end of the line hearing them. Thank you very much.
1 vote -
Yealink Dsskey Manually configured
Ability for Yealink Dsskey manually configured via phone's web interface to retain after Firmware update
2 votes -
Automated Calls to contacts.
Is there a way in settings to have Ring Central make calls with a reminder message?
1 vote -
mobile number
Ability to port and provision global mobile numbers
20 votes -
add minimum of 3 number of callers allowed in queue
add minimum of 3 number of callers allowed in queue, as requested by Josh for Calm Consultants
24 votes -
2nd incoming call from Mobile app
Customer would like to have the same options for 2nd incoming call from her RingCentral Mobile app to either reply through a message/SMS/forward to an extension that is only available on the RingCentral Desktop App
2 votes -
creating or editing tab names under contacts
creating or editing tab names under contacts
4 votes -
remove otp as verification process
Disable the On-Time-Pin (OTP) for IVR verification.
2 votes -
Customize the name of the Number Type
Customizing the name of the Number Type specially the company numbers so that there will be a designated name to the company number when choosing them as caller ID to dial out.
1 vote -
Bulk enable Voicemail to Text
There should be an option to enable this feature in bulk instead of doing it per user.
2 votes -
Call queue functionality
Ability for callers to either wait for a call queue rep or leave a voicemail directly with that call queue.
6 votes -
Stop Archiving Messages
Currently, the messaging app archives messages. This causes the loss of vital information within our practice, as we cannot access any messages past a very short length of time. Can you prevent messages from archiving?
1 vote -
Sync external contacts of a user for non MVP users to Mitel phones
To be able to access a directory of contacts whereby the contacts are for video pro users. In this example a user contact information. The contacts should be accessible from Mitel phones, current work around is use of RC desktop app which works fine, but would be ideal to have it incorporated or sync to mitel.
2 votes -
Enter account information after company number is dialed
As part of caller verification, after the caller will dial the number, there should be an option in the IVR system where they can enter their account information i,e. account number for security purposes.
2 votes -
french local numbers 09
the french local 09 numbers ex: +33912345678 , must be considered as local numbers in our dialplans as the 01,02,03, 04& 05 , not premium ones.
the 09 numbers are free of charge (the only difference compared to the other local prefixes 01,02,03,04 & 05 is that the 09 numbers are non geographical). they must be all whitelisted as well on our SBC so that customers can reach them easily from any of our product REX, RCX, etc ....
5 votes -
RC App Logs
Ability to remove additional information (i) on received / missed calls on the call logs in the ring central app.
2 votes -
Caller id name for primary number
would like to add caller id name on primary number
1 vote -
setup reminder through text in the ringcentral app
Customer would like to receive reminder or setup a reminder in the Ringcentral app and receive notification through SMS
1 vote
- Don't see your idea?