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9677 results found

  1. Option to disable the tone for warm transfer to another extension using the application.

    4 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  2. It would be helpful to be able to hear a different ringtone when I am receiving a business call from ringcentral's app. Right now, the same ringtone I have for my personal calls is the same for my business calls. The last company I had service with I knew when I was receiving a business call just by the ringtone. This feature would be helpful.

    3 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  3. ability to port in Nigerian number

    2 votes

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    New  ·  0 comments  ·  International  ·  Admin →
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  4. 2 votes

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  5. Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.

    Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  6. Customer wanted to have the number inside the box not under the box of "To" in the Fax out.

    2 votes

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  7. From time to time we send fax campaigns to other doctors with communication about our clinics. We use email-to-fax rcfaxbroadcast.com feature to which we had been pre-approved for years. Over the past few months we noticed that we cannot send out usual volumes when we need. We receive error 421 at our end informing that remote (your) smtp server defers emails after initial connection. Can someone please look into this as it looks like your SMTP servers try to defer high-volume email senders. Can we please investigate and lift the restrictions

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  8. Customer have 3 phone numbers assigned to his extension and when someone leave voicemail notification it will send the email notification to different email address on each number

    2 votes

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  9. We have tried to use the paging option for our phone VVX 450 on the process we have added the User to the paging group however every time we use the *84 or the phone paging button it always ask for the paging group the user wanted to page even the user is added on 1 paging group, it would be nice that it will directly go to paging without pressing the extension to make it less time consuming

    2 votes

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  10. Reason:
    Currently, international SMS cannot be activated for an account without first registering for TCR (The Campaign Registry) business SMS registration. This registration is primarily for Domestic SMS, but it is a prerequisite for activating international SMS as well.

    Feature Request:
    To enable the activation of international SMS independently of the TCR business SMS registration, because international numbers do not fall under the TCR business SMS agreement.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  11. Certain features cannot be enabled if precondition is not met. It would be helpful if there is a pop-up of required steps to be done first if a specific feature cannot be enabled.

    1 vote

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  12. delete the rule under "forward all calls"
    currently they can disable and replace the rule but they cant totally delete the rule.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  13. My users began getting flooded with spam and robo calls and voicemails starting the week we moved to RingCentral from our old ShoreTel system with AT&T as a carrier. It is so bad that it feels like someone sold our number to spammers. I'm not sure if AT&T was doing something different to screen these calls, but I hope RingCentral can take global actions to fix this. I contacted RingCentral's friendly Tech Support and while they empathized with my concern, the best available fixes were to block 800- and toll-free numbers, to block calls without a caller ID, and to…

    2 votes

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    New  ·  1 comment  ·  Other  ·  Admin →
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  14. hen extensions are sending a blind transfer to another user/extension the phone should say the callers caller ID not the extension transferring the call.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  15. Looking for an option to Allow call queue members to change their availability for the specific queue
    since once every call queue is set to Allow for "Allow members to change their availability for this specific queue" it is applicable to all the current member of the call queue and cannot be modified per member.

    3 votes

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  16. An option that you can limit access to the shared directory of external contacts.

    1 vote

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  17. In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?

    2 votes

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  18. Asking for a dialer that automatically changes the outbound caller id depending on the area code they will be dialing.

    2 votes

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  19. We would like to have option to go back right away to last changes made on the admin portal, instead of navigating through all the settings just to repeat the same change made.

    7 votes

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  20. Ability to change the contact contact profile color that is randomly assigned by the system.

    1 vote

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    New  ·  1 comment  ·  Application  ·  Admin →
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