9677 results found
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Warranty device copy
If we RingCentral can provide a warranty copy for those purchased phone.
1 vote -
"transfer to held call"
I need to initiate a transfer between the two calls
our last phone service had a "transfer to held call" option1 vote -
Send caller to voicemail when on hold
ability to send a caller to voicemail when it reaches a minute on hold
1 vote -
1 vote
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Create a notification option for camera LED to flash on phone ring, rather than audible ring
Allow a ring notification to be the phone camera flashing, without sound. I've tried to use the Android system to do this but apparently it does not see a RingCentral app call as a "notification"
1 vote -
Ring Central app connection to vehicle audio
Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.
2 votes -
Live agents from ringcentral to answer the calls in 24 hours
somebody from ringcentral to answer the phone in 24 hrs calling from main number 7373811188 and 8889098038
1 vote -
Disable dial pad pop out
Is there a way to prevent the dial pad from popping out of the Ring Central App when making a call? I would rather it stay in the Ring Central app and not pop out into it's own little window.
21 votes -
Quick Contact Edit
Sometimes we need to do an Edit on a contact after an incoming call, but we can't just click on the call log and do a quick edit, we have to go to the contacts list, search for the contact and then edit.
Adding an Edit option on the call log when the contact is already added to the list of contacts will minimize data entry.
1 vote -
The customer wants an option to select the number assigned to different sites, and queues to set as an outbound caller ID
The customer wants an option to select the number assigned to different sites, and queues to set as an outbound caller ID using the RingCentral app simpler way.
1 vote -
Increase SMS limit from 5 to a higher number for Voicemail notifications
We have a shared extension to handle emergency and after hours calls for our IT group. I would like the team to be notified by SMS when we miss a call or receive a VM on that extension, so we can best server our customer base. Currently I can only add 5 SMS numbers, this would be better served to either have no limit or a much higher limit. I currently have 7 individuals on my team but I can see the use case for this for larger groups.
1 vote -
1 Number (RingEx License) assigned to 2 desk phones
I was looking for where one user could have two phones in different locations but with the same extension. As it would be beneficial for a user with an office phone and a home phone.
12 votes -
BT Analog bell with to work with BTCW when it's connecte to ATA
BT Analog bell with to work with BTCW when it's connecte to ATA
1 vote -
Processing images from the .HEIC and .HEIF formats to be natively displayed in the RC Chat (instead of displayed as attachment)
The RingCentral app currently recognises .HEIC/.HEIF images as attachments and if the other user wants to open/view the image, they have to click Download the file (treated as an attachment).
Going forward there would be more and more devices t hat use these formats so I believe it would be useful to get prepared.
It might also apply for the .HEVC video formats.
The suggestion is to have the RingCentral App to process and display them as native images in the chat.3 votes -
feature to match data between call logs in service web and PKI in PR
feature to match data between call logs in service web and PKI in PR
1 vote -
Add and Delete Button on Email Notification
The email notification existing feature lets us add multiple email addresses by typing all the addresses and separating them with commas or semi-colons.
We would like to have the ADD and DELETE buttons instead which is more comprehensible especially since not all will know how they can add more email addresses to the existing setup.
1 vote -
capability of adding a user under extension
Customer is requesting if there is a way for her to add a user on her extension to manage outbound calls without providing her RC App credential.
1 vote -
To have an option to Play an Announcement if calls are not answered on Limited Extensions
To have an option to Play an Announcement if calls are not answered on Limited Extensions
6 votes -
Auto receptionist
We need an option to redirect or route calls to a different extension when the caller presses an invalid or non-existing extension.
1 vote -
Call Queue Fixed order settings.
We need a call queue with Fixed Order settings that allow the previous extension to pick up the call if they missed it initially, before or while its being forwarding the call to the next extension in line.
1 vote
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