9144 results found
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Cust want for all of the extension to have option to see the fax messages even they are log in to a different extension on the RC app
Cust want for all of the extension to have option to see the fax messages even they are log in to a different extension on the RC app
1 vote -
Ability to add a note when when you forward a message
When you forward a message to another team or another member, it would be beneficial to add a note. Right now, after you forward, you have to post a message adding additional content.
1 vote -
SMS Toggle ON/OFF at the the User Level
Currently there is no way for administrators to manage the individual SMS functions of their team without support. Much like Faxing to the desktop has an "ON/OFF" toggle on the user level, now that SMS is not unlimited and for other factors, administrators should be able to self manage who has the right to send/receive SMS to their RCO App. Perhaps in addition a limit to how many messages they can send without additional approval. With regulations becoming more strict as well for business' SMS this will grow in importance.
6 votes -
RingCentral app | Jira-add in | Ability/setting in the webhook (or somewhere) that would only alert of a new Jira comment without includ...
...ing the entire content of the comment.. Ability/setting in the webhook (or somewhere) that would only alert of a new Jira comment without including the entire content of the comment.
1 vote -
Managing file sharing sources for RingCentral Fax Plan
Sync RingCentral Fax app to google drive or other file sharing sources.
1 vote -
RingCentral Application error detection and fix guide via crash reports for the customer
The RC app crashes when an issue with the program is corrupted or if PC has a 3rd party software running which is a conflict with the RC application.The RC app Crashed reports should include the following:The capability to identify the cause of the errorThe capability to identify conflicting programThe capability to auto-remove conflicting programThe guided steps that include a How-To Fix link when the crashed reports is generated.
1 vote -
In the RC app-Disable a user's delete SMS history button/icon
To avoid accidental deletion of important SMS in the RingCentral App Desktop/Mobile.
1 vote -
email notifications for sent fax
to routed to a different email aside from recipient
1 vote -
send links and email addressed even not registered in campaign
Customer wanted to be able to send links and email addressed even thou it is not registered to their campaign
1 vote -
Super admin access to Disable a user's delete SMS history button/icon
requesting to add a feature where a super admin can disable the the user's delete sms history access.This is to o avoid accidental deletion of important SMS in the RingCentral App Desktop/Mobile
1 vote -
Spanish Greeting Option for Name Directory
Allow admins to select the option to have the company directory options stated in English or Spanish
1 vote -
Audio Input/Output setting in the Mobile app
Is there a way to make calls ring in a user's headphones when receiving calls to the mobile RingCentral app on an iPhone? It connects to the headphones after answering the call, but the initial ring happens aloud rather than in the connected headphones.
1 vote -
Blocking Calls from a specific number going to a particular Call Queue Extension Member
Partner wanted to have the option to block calls from a particular number going to a CQ Ext. The number will only be blocked to a particular CQ Ext member. Example: Call Queue Ext 61 | User Members Ext 1, 2, and 3Blocked Number: 0123456789Behavior: Blocked number should not ring to Ext 2 when the call is coming from the CQ Ext.
1 vote -
Need to have a colour scheme for people with Colourblindness
As a USER of RingCentral Service Web, we have a number of users who are colour blind. If a user has Achromatopsia this means most, if not all graphics are impossible to read. We can easily resolve this by using a similar process on Service Web and the RingCentral App, by using textures as well as colours. For example. Green Dots. Red Lines (diagonally) and orange lines (vertically). This will mean that the user can see the texture, even with no colour vision.Colour (color) blindness (colour vision deficiency, or CVD) affects approximately 1 in 12 men (8%) and 1 in…
46 votes -
Add Message like features to SMS Threads
We text our clients a LOT. To the point it can be difficult to keep track of things that have been addressed or not. Having some of the functionality available in normal Messages for SMS threads would be a huge help to manage them. I realize SMS doesn't support the interactive type features where both sides of a convo see things (tasks, events, etc). But being able to do things like Pin specific texts, Attach files to a thread, have the images tab show any images sent/received, assign a task/event (and perhaps give the task assignee visibility to the thread),…
7 votes -
To install print to fax in group
Ability to install print to fax in all user accounts in one go instead of installing it 1 by 1 for each an every users
3 votes -
Call Masking for credit card transactions be available for MVP plans
Wanted the functionality to mask a call without stopping the recording for MVP plans for purposes of credit card transactions
2 votes -
Add Template for Existing Phones
This would be useful if a company has multiple devices that they need to set the number of rings to, they don't need to go to User > select the ext > Call handling > then set the number of rings for the device
3 votes -
Company Fax Number should show at the bottom as an outbound calling number from the RC app
Wants to put the company fax number at the bottom of the outgoing caller number to avoid being selected to call out
1 vote -
Call Queue Dialed Number Connecting To External Number
RingCetral number reflecting when being dialed then connects to call queue then being answerred by the external number, right now when we call our RingCentral number that was connected to call queue then being transferred to external number it still shows the caller phone number.
5 votes
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