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9339 results found

  1. To be able to create automatic replies/ for out of office message for SMS/texting
    (similar to creating an out of office message for vmail - but for SMS/Texting)

    12 votes

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    3 comments  ·  SMS/Text  ·  Admin →
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  2. Example:
    Customer needs to sometimes move users between Sites (in the admin portal)

    When creating a site, it prompts users to select a cost center to tie to the site.

    Once a user is moved from Site A to Site B, the expectation is that the cost Center would automatically adjust from Cost Center C to Cost Center D.

    This is not the case.
    A user is moved from Site A (which is tied to Cost Center C), to to Site B (Tied to Cost center D). While they are moved from Site A to Site B, the Cost center…

    14 votes

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    1 comment  ·  Admin Portal  ·  Admin →
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  3. The caller wanting to make sure multiple users can receive faxes and SMS.

    41 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  4. The SAREVILE M99+ headset is known for its high-quality audio, noise cancellation, and ergonomic design, making it a popular choice for professionals who require clear communication in noisy environments. However, it currently lacks direct compatibility with the RingCentral app, which can limit the user experience for those who rely on the device for business communications. Adding compatibility would accommodate their preferences, eliminating the need for additional configuration or troubleshooting.

    Having a seamless connection between RingCentral and the SAREVILE M99+ headset would reduce setup time, improve ease of use, and enhance workflow, particularly for teams who rely heavily on voice communication.

    4 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  5. Have calls transferred from HUD override call routing settings

    8 votes

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    New  ·  2 comments  ·  HUD & Presence  ·  Admin →
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  6. Ability to send and receive SMS to/from shortcodes.

    15 votes

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    2 comments  ·  SMS/Text  ·  Admin →
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  7. Customer wants his 2 different RingCentral business account to be signed in at the same time to one RingCentral app so he can answer calls from both account into 1 app only.

    6 votes

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  8. It would be helpful if we could have a recurring report of the users within the account. This will allow the admins to monitor if there are users added to their accounts or if the lost employees.
    This will be helpful for accounts that have a large number of users.

    3 votes

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    New  ·  1 comment  ·  Admin Portal  ·  Admin →
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  9. We kindly request the consideration of expanding the current limitation of simultaneous device logins per extension from two to a range of five to ten authorized users. This enhancement would significantly improve the convenience and productivity of our development team, facilitating efficient collaboration and streamlined workflows. By enabling a greater number of authorized devices to be connected concurrently, our developers would have the flexibility to seamlessly access and work on projects from various locations or devices, fostering a more dynamic and agile development environment.

    8 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  10. Can we please add additional filters for the TCR campaign, like sites and departments?

    8 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  11. We want to have the option to route the call from Main Company Number to an User Extension then to a 3rd party number without seconds delay.

    It may seems that this option might be helpful for seamless transaction rather than moving to a 3rd party company to complete this request.

    4 votes

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    New  ·  1 comment  ·  General Phone  ·  Admin →
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  12. "When we forward a text to a new number the screen should change to the new message but it stays on the old text message itself... we have to manually click on the new mesg to continue texting there."

    4 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  13. To reduce the number of rings force this scenario only not for all the inbound calls: First call is engaged and when a second call and forwarding it to a 3rd party number

    5 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  14. RingCentral desktop app. forces user to update their IM status, or automatic status update depending on their availability

    For the user to make sure to set their statuses and they will not leave it empty.

    5 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  15. HUD feature for iPhone Users

    9 votes

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    New  ·  3 comments  ·  Application  ·  Admin →
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  16. device storage option for faster data fetching for SMS

    3 votes

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    New  ·  1 comment  ·  Application  ·  Admin →
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  17. Ability to Add/Purchase UAE Local Numbers such as Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

    7 votes

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    New  ·  0 comments  ·  International  ·  Admin →
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  18. Consolidate Extensions and park locations on the pop-out version of the HUD.

    9 votes

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    New  ·  1 comment  ·  HUD & Presence  ·  Admin →
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  19. Customer requests call forwarding from User extension to an External number. If no answer, they should be able to leave a voicemail to their RingCentral Voicemailbox.

    16 votes

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    1 comment  ·  Other  ·  Admin →
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  20. Being able to view attachment to a failed fax

    8 votes

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    New  ·  1 comment  ·  Fax  ·  Admin →
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