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10995 results found

  1. In the US calling, add the ability to have default area codes added. Even if its something that can be added per user or phone, of just something that could be added on a your own specific RingCentral account.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  2. Request for Incoming Calls Email Notification from IVR Menu to Call Queue Settings

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  3. Customer wants to have the feature to see what number is being texted to since they have multiple numbers and there's no option for them to determine which number is being texted.

    4 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  4. Businesses may be able to put the exact name of the company on their caller ID and do not limit it to 15 characters only.

    10 votes

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  5. Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number

    26 votes

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  6. customer wanted to have an ability to disable the call logs from her ring central application to appear on her regular phone app

    2 votes

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  7. Customer is requesting for the feature to be able to log in to the RC app on different devices under 1 profile but can specify which calls will route to each devices.

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  8. Where would an end user go to audibly record their name for use in the system directory. I can find a setting for this within service.ringcentral.com, but cannot at app.ringcentral.com. It is my assumption that we want the end user going to app.ringcentral.com rather than service.ringcentral.com. It seems counter-intuitive to direct them to another site for this setting.

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  9. Would be better if we have an option to turn off the Beep sound whenever there was a voicemail left to minimize the noise in the workplace.

    2 votes

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  10. The ability to receive notification ahead of time or before the implementation of any changes or policy on the account.

    2 votes

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  11. Company Caller ID will appear on the device of the callers once they called the company number.

    4 votes

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  12. Ability to color code incoming and outbound contacts for calling and SMS functions when you have one extension managing multiple lines. This allows for visual ease and better organization within the company.

    1 vote

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  13. The ability to block a number in call queue that is currently block in a user extension so that the user will not able to receive the call from specific number from call queue.

    1 vote

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  14. The customer wants the option to limit the Live Transcription announcement to only one time.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  15. We are wanted to hot a webinar where we can upload a branding on the webinar join page we were informed that there is no feature yet to customize the Join page or registration page for Ringcentral It would be helpful if there is a way for us to upload our branding on the webinar .

    3 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. Client wants their customers' name to show on the phone when their customers call them.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  17. Customer requesting a means to download or export ALN list in the Service Web/Admin portal.

    Download radio button, and capability for the count of ALN's. Potentially under the More actions dropdown.

    1 vote

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    New  ·  1 comment  ·  Admin Portal  ·  Admin →
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  18. ...n the ones provided.. We need the ability for the super admin to modify the six default statuses so our company can create standard status defaults rather than the ones provided. In addition, when we create new statuses, these statuses disappear each time we log out of the RC application. This is a slight inconvenience as we have to re-enter the statuses each time we log back into the RC app. Note: Please do not merge this with Idea: CUSTCOM-I-308, as it is showing a status of Implemented even though it has not been implemented.

    18 votes

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  19. The presence feature is currently limited to desk phones that are assigned to user extensions. It would be great if it can also be added to common area phones, especially when used internally to communicate if they have not memorized direct numbers/extensions of other employees.

    7 votes

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    1 comment  ·  Admin Portal  ·  Admin →
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  20. 8 votes

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