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Phone & Messaging

Phone & Messaging

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12111 results found

  1. We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  2. The Customer wants to have a POS system support without additional devices (like an ATA)

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  3. We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  4. allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.

    1 vote

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  5. Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.

    3 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  6. To be able to customize keyboard shortcut keys found on the RingCentral Phone App to become available on the RingCentral Desktop App including the use of F1-F12 keys.

    5 votes

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    2 comments  ·  Application  ·  Admin →
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  7. Remove the primary number as the outbound caller ID of all users, and a capabilities allowing users to select specific numbers from their inventory instead.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  8. Currently, only the admin of the archived team has the ability to recover the deleted team. By giving all super admin capability to bring back the archived team, it will be easier for them to recover it anytime they need it.

    2 votes

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  9. The customer needs to set up an address book in the admin portal. Once configured, all customer phones can download this information.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  10. It would be helpful if there were some sort of option for the webinar participants to add custom answers, like a text field (even a very limited one) in the webinar poll rather than the multiple-choice option.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Allow for personal ringtones to be imported into the android app.

    1 vote

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  12. 3 votes

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    New  ·  1 comment  ·  General Phone  ·  Admin →
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  13. 2 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  14. Filter calls contents, block inappropriate contents

    2 votes

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  15. Customer have 3 phone numbers assigned to his extension and when someone leave voicemail notification it will send the email notification to different email address on each number

    4 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. hen extensions are sending a blind transfer to another user/extension the phone should say the callers caller ID not the extension transferring the call.

    4 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  17. The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  18. Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.

    1 vote

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  19. We request the development of a feature that allows for the bulk re-syncing of users to Microsoft Direct Routing as part of the integration with RingCentral. This enhancement is intended to extend the current "Presence Sync" functionality, which is presently only available for the embedded RingCentral app within Microsoft Teams.

    The "Presence Sync" feature currently enables the synchronization of user presence between Microsoft Teams and RingCentral; however, it is limited to the embedded RingCentral app within MS Teams. There is no functionality available for users utilizing Microsoft Direct Routing.

    3 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  20. Looking for an option to access to speed dial settings for a RC user's polycom desk phone in the RC admin portal.

    5 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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