11065 results found
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Grant users the ability to change call forwarding and availability states on behalf of other users
Our principal wants their assistant to be able to modify their call forwarding profiles and their availability states. A feature that allows a user to delegate permission to another user to change their availability state and forwarding profiles would be an excellent feature.
32 votes -
block incoming caller ID
I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
44 votes -
Ability to change Company Main number type to Voice only
The option to change the Company Main number type to be voice only would be beneficial. The ability to make these changes for all other numbers are available BUT NOT for the Company Main number for some reason.
27 votes -
I am wondering how the best way to configure a hot desk phone would be for 2 users that need to accept calls into the Main line. I dont ...
...wish to edit the routing every time one of the users logs in or out of the phone.. we have a physical phone that is configured as a 'Hot Desk' phone. With that, we have 2 users that login and logout of the phone. Well, every time they login or logout, the programming of the call routing is lost for the user anytime they logout. I am wondering how the best way to configure a hot desk phone would be for 2 users that need to accept calls into the Main line. I dont wish to edit the routing every…
2 votes -
Increase Number of Allowed Recordings
Increase Number of Allowed Recordings The current number of recordings stored by RingCentral per account is 100,000. This should not be the case for bigger companies. They should have the ability to opt for larger bandwitdth of recordings that RingCentral can keep and not just through the Archiver.
7 votes -
Cisco End of life
Extend the Cisco Support for phones affected due to certificate update for end-of-life phonesSPA-921SPA-922SPA-941SPA-942SPA-962SPA301SPA303
6 votes -
call recording to be in one file for merged/transferred calls
option for call recording to be in one file for merged/transferred calls
7 votes -
Auto Dial and play recorded message
having an auto dial to contact their vendors as scheduled but does not have the time.the auto dial outbound call will dial as scheduled and play a pre-recorded message that they tried to contact the number
2 votes -
Add multiple users simultaneously in a Team Group
Cust called in a they want 300 users in a Team group simultaneously rather than adding members one by one
2 votes -
Old layout for RingCentral Web App
Needs to have an option on the web app to revert back to the old layout. Before, we can see the time when we have receive/sent a fax. Now it's only showing the date.
2 votes -
recover faxes for an admin for a deleted account
As an admin it's important for us to have access to any faxes that were sent by any of my users active or inactive.
2 votes -
Allow Group/Team SMS Sharing
Please add the functionality to allow the system admin/authorized user assigned to a particular group be able to see SMS shared within the group.
25 votes -
Ability to Share the Call recording on RC Mobile app
The customer wants to have the ability to share the recording (call recording) using the RingCentral mobile app (IOS/Android)
2 votes -
phone configuration screen display - add an option to show extension number + phone number
add an option to show the extension number + phone number
6 votes -
Make 1300 as Default Caller ID
Make 1300 as Default Caller ID
2 votes -
Mitel Line key Display
Ability to display 24 line keys in 1 page,no need to press page 2
1 vote -
RCV should Support "New Outlook" when Scheduling a meeting
RCV should support Scheduling Meeting using New Outlook
1 vote -
Key beep
How to disable the key beep when dialing the caller's number on embedded app 2.0 Teams
1 vote -
Option to Tick/Untick the "Phone Number" in the "Publish in Company Directory
When an Admin is in the process of creating an ext. user, the Admin only sees the option to tick/untick the "Publish in Company Directory" for 1) User, 2) Contact phone, 3) Mobile phone; there's no option for "Phone Numbers". The Admin will have to finish creating the user extension then go to Phone System > Phone numbers > All numbers > Search for the TN > Under Company Directory Settings > Publish in Company Directory to "untick" the DID from the Company Directory. This method is tedious especially if there are hundreds of DIDs that need to be excluded…
3 votes -
To play and show recordings in the performance reports and show who a call was transferred to in the call log as well as that call and i...
...t's respective recording if there is one. To play and show recordings in the performance reports and show who a call was transferred to in the call log as well as that call and it's respective recording if there is oneThis is what was seen and brought up in the SFDC case 21800622 where the customer thought the call transfer was not recorded
2 votes
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