11780 results found
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Users' name appears twice on Presence keys
Have an option to update lines 1 and 2 in presence
2 votes -
Phone preview Cisco 8851
No Phone preview for Cisco 8851 on the Admin portal for users under the Presence setup
2 votes -
Log into hotdesk for multiple phones
A feature in which a user can log into multiple hotdesk phones
2 votes -
2 votes
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Accept calls from selected call queue
A feature for enabling a user extension to disable accepting call queue call from one call queue and still enabled for taking in calls from another call queue
10 votes -
Personalize CNAM
ability to use person's name for CNAM
21 votes -
I want to be able to select multiple voice mails and messages and delete them with out having to drill down to each one and delete them.
Delete multiple msgs and voicemails with one click after tagging them.
2 votes -
Call monitoring group to Performance report
Call monitoring group to Performance report - Call monitoring groups should also be included in the list to filter for the performance report
7 votes -
Report that lists all users conference host and participant codes?
We would like to have an option that provides a report that lists all users conference host and participant codes
9 votes -
Cannot download SMS Logs which is more than 90 days
Cannot download SMS Logs which is more than 90 days. The workaround is to filter it to specific dates.
7 votes -
Ability to Update/Edit Scheduled Meeting within a Week or Month via RingCentral App
Currently, the max view that we can see in the RingCentral App for scheduled meetings is 3 days. We wanted to have the option to view the meetings that were scheduled ahead of time Weeks or Months. We are used to using GoToMeeting where if you schedule a meeting for the future…like a board meeting…and that meeting has a password, you can change the password at any time. With RingCentral, you have to wait until the meeting is less than three days away in order to change it. That isn’t useful at all for us.
8 votes -
Call Blocking Features for All Extension Types
Please consider adding the full range of call blocking features to all extension types. Currently, only user extensions and call queues have the full set of call blocking features. Limited Extensions and Message Only Extensions do not have these call blocking capabilities but they are in need of them just as much, as they are also subject to unwanted calls. Customers are being forced to use user licenses to get call blocking features where Limited Extensions and Message Only Extensions are more appropriate. You shouldn't need a full user license to block calls.
5 votes -
Ability to detect if user is having an outage and set the ring setting to DND
Ability to detect if user is having an outage and set the ring routing to DND or transfer the call to another extension or external number.
1 vote -
Convert Files to links
We need to send larger pdf documents via text. Our prior provider automatically converted files to a clickable link when we dropped them in the text message. This avoids the need to support sending multiple file types and avoid size limitations of sms.
1 vote -
International Toll-free number calling _ BT accounts
Details : Want to have the option to add/order International Toll-Free Numbers on a BT Account
Current behavior : No option to add/order numbers
Brand : BT Business
UID: 2097839064
1 vote -
2 votes
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SMS Details
option to view the number of the recipient/sender along/beside their name
verbatim from cx; When I would text a client, their phone number would appear next to their name in the text messaging section. For some reason, it no longer appears. Is this a system update, or did I change a setting somehow?
2 votes -
Scheduled Changes
I think it would be super helpful for administrators to have the ability to schedule changes to take place. For example, (basic example) lets say we need add a user to a call queue at a certain time and remove them at a certain time we could schedule a change. This feature could "record" the change and then we can specify when this change would occur based on date and time. This would assist admins so we don't have to remember to do something or mark it on our calendars versus scheduling it on the portal. Also eliminates the scenario…
6 votes -
Allow logging in with message-only extension using the desktop/web applications.
We are only allowed to login using the message-only extension credentials with the mobile app/admin portal. It will be very helpful if we can log in with the desktop/web app.
5 votes -
Sending Text Messages using car hands free systems
The ability to Send Text Messages using car hands free systems. Users universally have a problem with sending Text Messages via car hands free systems. It does not seem to matter regarding the car OEM or using an Apple or Android phone. We do not have any problems receiving text messages however we cannot respond to that message or start a new one using the car hands free system. I suspect this has more to deal with the Apple and Android mobile app rather than the car system since regular carrier SMS messages are processed with no problems. Thank you.
1 vote
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