12128 results found
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Send caller to voicemail when on hold
ability to send a caller to voicemail when it reaches a minute on hold
1 vote -
1 vote
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Create a notification option for camera LED to flash on phone ring, rather than audible ring
Allow a ring notification to be the phone camera flashing, without sound. I've tried to use the Android system to do this but apparently it does not see a RingCentral app call as a "notification"
1 vote -
Live agents from ringcentral to answer the calls in 24 hours
somebody from ringcentral to answer the phone in 24 hrs calling from main number 7373811188 and 8889098038
1 vote -
The customer wants an option to select the number assigned to different sites, and queues to set as an outbound caller ID
The customer wants an option to select the number assigned to different sites, and queues to set as an outbound caller ID using the RingCentral app simpler way.
1 vote -
Increase SMS limit from 5 to a higher number for Voicemail notifications
We have a shared extension to handle emergency and after hours calls for our IT group. I would like the team to be notified by SMS when we miss a call or receive a VM on that extension, so we can best server our customer base. Currently I can only add 5 SMS numbers, this would be better served to either have no limit or a much higher limit. I currently have 7 individuals on my team but I can see the use case for this for larger groups.
1 vote -
BT Analog bell with to work with BTCW when it's connecte to ATA
BT Analog bell with to work with BTCW when it's connecte to ATA
1 vote -
feature to match data between call logs in service web and PKI in PR
feature to match data between call logs in service web and PKI in PR
1 vote -
Add and Delete Button on Email Notification
The email notification existing feature lets us add multiple email addresses by typing all the addresses and separating them with commas or semi-colons.
We would like to have the ADD and DELETE buttons instead which is more comprehensible especially since not all will know how they can add more email addresses to the existing setup.
1 vote -
time Stamp on call logs
with previous ring central layout users were able to view time stamp for each received/missed call .with new layout they can only see the date/day .To view timestamp they have to click on the call it self and then it displays the details . Is this something that can be reversed to the way it was ?screenshots attached .
4 votes -
Hot Desk Phones should stay up when logging in and out
Whenever they sign in and sign out. The phone desk reboots. With Mitel, the hot desk phones does not reboot everytime they sign in and out
3 votes -
Assigning Direct Line to desk phone without associating the Direct Line to a user
It would be great if we can assign a a number to a desk phone without having the desk phone and number associated with a number
2 votes -
Option to view users schedule phone time in the RC app
We need our users to be able to view the week schedule of their phone time in the RC app, as per support it is viewable in user extension Settings> User details > Settings and permission> Schedule however we need our users to have a view in the RC app for easier view
2 votes -
Access to the numbers reserved on the number storage
We need to have access to see the list of numbers reserved on the number storage list.
4 votes -
Ability to share a specific voicemail to other user's mailbox
Ability to share a specific voicemail to other user's mailbox. Posting this idea in behalf of my customer. It would be nice if I'll be able to forward a specific voicemail to another user including the caller information like a phone number as it's easier to get back to that caller if the number is showing after I forward it.
5 votes -
Call Logs site
Ability to filter call logs per site that willshow everything in per site no need to filter the extension as well
8 votes -
Incoming call information special number
Hoping there is an option to use the incoming call information special numbers even for for those calls that are just received by the direct line of the extension because at the moment this feature only works when the calls of the extension are set to forward to an external number.
3 votes -
Ability to set up automated messages with RingCentral Salesforce
We want to send automated messages to customers, using different users with assigned numbers numbers using ring central.
3 votes -
capability of adding a user under extension
Customer is requesting if there is a way for her to add a user on her extension to manage outbound calls without providing her RC App credential.
1 vote -
Auto receptionist
We need an option to redirect or route calls to a different extension when the caller presses an invalid or non-existing extension.
1 vote
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