12128 results found
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Ability to add outdoor intercom devices for intercom feature
Need the ability to add outdoor intercom devices, like CyberData 011186 SIP Outdoor Intercom device, to an extension to use the intercom feature instead of paging.
4 votes -
Blank voicemail
Blank voicemail can be sent to a user. The customer would like to have a feature wherein blank voicemail should be blocked by the system.
3 votes -
Remove email notification to the users when adding or remove users in call monitoring.
Remove email notification to the users when adding or remove users in call monitoring.
22 votes -
Access call recordings for all users via Application
Customer would like to have the ability to access all call recordings for all users when logged in as a super admin (or any users that has the role/ability to access call logs) on the application (especially mobile application)
24 votes -
view / export SMS messages sent to and from the Ring Central platform for all users and extensions
view / export SMS messages sent to and from the Ring Central platform for all users and extensions
17 votes -
Print to Fax plugin or extension for RingCentral Web Browser App.
Since the Print to Fax plugin is already available in the RingCentral Desktop App platform, it would be convenient for the customers if this plugin were available on the Web Browser Platform.
5 votes -
Purchase UK Mobile Numbers
We would like RingCentral to offer mobile numbers similar to what other competitors offer.
7 votes -
ability to add different email to send the 2 factor authentication code
Would like to have an option to send the 2 factor authentication to multiple email address
4 votes -
Email Domain Configuration for Email-to-Fax Function in Admin Portal
Currently, RingCentral lacks a feature that allows administrators to easily verify if email domain configuration is set up correctly for the email-to-fax function. Introducing a feature to display email domain configuration in the admin portal would streamline the verification process and ensure smooth functionality of the email-to-fax function.
3 votes -
Quiet times
As a notification setting—allow the user to set quiet times, so that they are not alerted with notifications, on Lock Screen or Notification Center. Use case would be for users to set quiet times during weekend or certain hours of the day after normal business day working hours.
1 vote -
Receive calls even if we have multiple log in
The client wanted to receive calls even when they are using multiple log ins.
2 votes -
phone number retrieval
Customer wants to retrieve a number that is deleted for more than 90days.
3 votes -
Block outbound calls by number for specific users
For businesses with multiple users (but not all) to prohibit certain MVP user to not call a particular and specific numbers
33 votes -
Ring Groups ringing desk phone, desktop, and mobile app
Ring groups can currently ring our deskphones and we can add external cell phones for staff away from the desk. Since we are becoming mobile we are transitioning away from desk phones. We would like the desktop and mobile app to take calls. We need the mobile app and desktop since we need to use the site number for caller ID to place calls.My example we have a ring group 3065 created in our account the first group is the desk phones that always ring. After hours we add external cell phones to the ringing and they work fine but…
5 votes -
Retrieve Call Recording
Able to retrieve automatic call recordings in the portal.
18 votes -
Customer would like to have their nick name as caller ID instead of Full Name (internal calls)
Customer would like to have their nick name as caller ID instead of Full Name when doing internal calls.
2 votes -
DTMF options available on queue's
I have 5 team members in our Support call queue. when all of us are on the phone it would be nice to have an interruption asking for a call back number to be received in order in which they called, or DTMF options from my research.
5 votes -
Option to Disable email notification for system admins
Customer is a single user and opted not to receive email notifications. However, since they are considered system admin. They should still be able to opt out of such notifications.
5 votes -
Send email notification when email to fax is turned off.
To be able to receive email notifications when the email-to-fax feature is turned off when not in use.
2 votes -
Sync all contacts from all sources into one contact and auto filter out any duplicate numbers in the merged contact.
Currently O365 contacts are listed a separate contact inside the RC contacts. any Merged contacts from different sources that have the same contact number get listed multiple times, these duplicate number matches should be removed.
Left side top from O365 connection, bottom is Teams/RC directory. Right side Blue arrows is primary number, Red arrow legacy dedicated fax.3 votes
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