13290 results found
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Export user phones list
A feature in which we will have the capability to export a list on Phones & Devices > User phones tab same like what we have in user with extensions tab
10 votes -
Increase the number of callers allowed in queue to 50 callers
Increase the number of callers allowed in queue to 50 callers
11 votes -
Support Assisted Provisioning for Yealink T44W
Support Assisted Provisioning for Yealink T44W. In order to use the phone seamlessly with RingCentral, the phone should also be included in the certified supported models for assisted provisioning.
4 votes -
Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number
Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number
28 votes -
Fax duration
Hi team,
We've noticed that sending a fax using RingCentral Desktop application is taking a while to be processed especially if they are sending a lot of pages. It would be best if there's a way for us to improve the duration of sending fax to improve our customer's experience and efficiency of their task
11 votes -
Disable auto launch app using script
Would like to push a script to disable the RC app from auto-launching. We know that end users can disable RC App auto launch but we would like to be able to do it for them.
11 votes -
Retrieved data for a deleted user extension
It will beneficial for the customers to have a way to retrieved datas for the recent deleted user extension just in case we have important data, logs or recordings that we need.
45 votes -
Please consider using the word "Chat" rather than Message on RIngCentral
Please consider using the word "Chat" rather than Message on RIngCentral
1 vote -
Use Virtual number/Substitute Caller ID number for call forwarding
Have an option to use the Virtual number for call forwarding Or use substitute caller ID number as call forwarding number in the RingCentral Admin portal.
1 vote -
CAller ID
Why can't my caller ID from a desk phone say my company name?
1 vote -
turn off ringtones on RC mobile app
There's an option to turn off ringtones on the RingCentral desktop app but no option to turn off ringtones on the RingCentral mobile app
4 votes -
Option to Disable the Tone for Warm Transfer using the App
Option to disable the tone for warm transfer to another extension using the application.
4 votes -
Outbound Branded Calling Feature | First Orion
Hi there! I just had a quick question.. I am trying to use first orion to register my business so that my RingCentral phone numbers will show the business name when my agents outbound. They are asking for me to select a Service Provider but RingCentral does not come up as an option.
2 votes -
1 vote
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Allow deskphone without a number as ringer to call queue
We need a feature that allows the use of deskphone without a number as ringer only. The deskphone must be added to call queue.
1 vote -
POS system w/o ATA
The Customer wants to have a POS system support without additional devices (like an ATA)
1 vote -
RingCentral Automator for Mobile (Standalone app)
We want to have RingCentral Automator on mobile for easy access instead of accessing it via browser
1 vote -
incoming tone for new calls on RC App while in an active call
allow to have a beep tone or any sound indicator for the customer when they are already engage in a call.
1 vote -
Block a specific number to send a text message receivied via email notification on a non licensed number
Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.
3 votes -
Remove the primary number as the outbound caller ID
Remove the primary number as the outbound caller ID of all users, and a capabilities allowing users to select specific numbers from their inventory instead.
2 votes
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