11314 results found
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The Call Forwarding Feature from one extension to another extension
The Call Forwarding Feature from one extension to another extension is not yet available for RC Mobile App. That is why the user needs to download the RC Soft Phone on the desktop or use desk phone.Please add this feature.
13 votes -
App to sync CardDAV Contacts with RingCentral Contacts
We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.
2 votes -
Users should not be able to transfer calls to call queue
We want a feature wherein users will not be able to transfer calls to call queue
1 vote -
Wait time greeting.
I'd like to know if the current IVR for our organization could include the feature of informing the caller about possible wait time before they're connected to the an available agent.
1 vote -
Exporting team member list.
For larger members teams already who wanted to extract the lists of the names that were added on the said team through RingCentral app.
1 vote -
Revalidate the user every 30 days
Revalidate user s every 30 days due to HIPAA
1 vote -
Ability to change the times the prompt is played if caller enters no action
Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
7 votes -
Language Translation in RC APP
I have been using Ring Central for the past 2 weeks and I wanted to inquire about a feature that would be very useful to our staff here in Hillsborough County. Some phone systems, like Remind, have a translation feature similar to what you see on platforms such as Facebook. Basically, one can type text messages in any language and the recipient can translate it with the click of a button (and vice versa). That feature would be a game changer for us and a HUGE selling point for your company as well, if and when you market Ring Central…
12 votes -
Ability to Bulk Edit More Features
I think it would be easier to be able to download more items do bulk edits and the re-upload it. I know you can do it with users but there are some features that isn't on the form to bulk edit. Fore example. Would be nice if you can add the notifications changes, the Caller Id information, etc. After we had the port over I had to go in and change everyone's caller ID to their actual numbers and not our corporate number in a different state. Also, it would be nice to bulk edit auto-receptionist numbers so they can…
2 votes -
RC app to work with android auto
Would love to have the RC app show up in android auto and work with calls like the phone app or teams. It is currently for me not being treated like other messaging apps.
21 votes -
Add External Number on HUD
User is asking for an option to add external numbers on HUD same as the phone feature wherein they can add external numbers on speed dial via the online account
7 votes -
Type code block messages directly, not just via "New code snippet" modal
All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec.Example 1, without code spec, should only be formatted as monospace and maybe try to autodetect code language.It turns out this editor for ideas HAS the tripple backtick functionality so I can not type it here, LOL... i'm gonna improvise
testing theplay fieldshould result in1 | testing the2 | play fieldExample 2, with code language spec for code highlighting, like you already do for snippets.php$x = new MyClass();results in…18 votes -
A Carrier Lookup
A Carrier Lookup like the one twilio has but getting it to work with RC is out of my hands.
2 votes -
Create a profile allocation in RingCentral App for multiple users
Profile allocation in RC App
3 votes -
Give callers the option to press x to escape from queue.
Hi,The only feature I have found lacking in RC is that there is no option to give callers the ability to escape from a queue by pressing a key on their handset. For example “if you’d prefer not to wait, press 1 to leave a message” which diverts the call to voicemail.Second example “if you’d prefer not to hold, press 0 to receive a callback” which diverts the call to an automated attendant where they are prompted to confirm their callback number (or enter a new one if they don’t want to use the caller Id of the number they…
9 votes -
Configuring Company Numbers and Info on the mobile app
Please allow configuring Company Numbers and Info on the mobile app. Previous versions used to have this feature and it's really convenient for changing settings remotely or on-the-go for account admins.
1 vote -
Numbers to be in numerical order
I would really like the numbers in Ring Central when trying to choose new numbers to be in numerical order. When setting up an account for a new location, it would be nice to be able to get numbers that are sequential or close to
1 vote -
Separate Button for Group Text
There are users that always send Group texts and it is tedious for them to always press create group text or navigate to another option to send group text as the design and option on RC Desktop app is different on RC Mobile app.
1 vote -
Autoprovision Yealink T58W phone & expansion module
Ring Central documentation states that it supports Yealink T58W phones. Unable to provision phone from portal, had to log a support case. Also, unable to add expansion model "exp50" at all, even though you can on lower models in the portal.
4 votes -
Blocking of chat messages
Manage a block list for chatting:Notification if you want to allow or accept a person's chat.
2 votes
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