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11323 results found

  1. Type code block messages directly, not just via "New code snippet" modal

    All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec.Example 1, without code spec, should only be formatted as monospace and maybe try to autodetect code language.It turns out this editor for ideas HAS the tripple backtick functionality so I can not type it here, LOL... i'm gonna improvise testing theplay field should result in1 | testing the2 | play fieldExample 2, with code language spec for code highlighting, like you already do for snippets. php$x = new MyClass(); results in…

    18 votes
    Planned  ·  2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  2. A Carrier Lookup

    A Carrier Lookup like the one twilio has but getting it to work with RC is out of my hands.

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Create a profile allocation in RingCentral App for multiple users

    Profile allocation in RC App

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. Give callers the option to press x to escape from queue.

    Hi,The only feature I have found lacking in RC is that there is no option to give callers the ability to escape from a queue by pressing a key on their handset. For example “if you’d prefer not to wait, press 1 to leave a message” which diverts the call to voicemail.Second example “if you’d prefer not to hold, press 0 to receive a callback” which diverts the call to an automated attendant where they are prompted to confirm their callback number (or enter a new one if they don’t want to use the caller Id of the number they…

    9 votes
    Under Review  ·  1 comment  ·  Call Queues  ·  Admin →
    How important is this to you?

  5. Configuring Company Numbers and Info on the mobile app

    Please allow configuring Company Numbers and Info on the mobile app. Previous versions used to have this feature and it's really convenient for changing settings remotely or on-the-go for account admins.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  6. Numbers to be in numerical order

    I would really like the numbers in Ring Central when trying to choose new numbers to be in numerical order. When setting up an account for a new location, it would be nice to be able to get numbers that are sequential or close to

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  7. Separate Button for Group Text

    There are users that always send Group texts and it is tedious for them to always press create group text or navigate to another option to send group text as the design and option on RC Desktop app is different on RC Mobile app.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  8. Autoprovision Yealink T58W phone & expansion module

    Ring Central documentation states that it supports Yealink T58W phones. Unable to provision phone from portal, had to log a support case. Also, unable to add expansion model "exp50" at all, even though you can on lower models in the portal.

    4 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
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  9. Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

    Ring Central sends updates to my Yealink T57w phone. When the update comes in, it resets the admin password back to default. This is a secuirty issue and I get the red triangle error at top of phone screen until I manully change the password from ADMIN back to my password. It happens every update and is very frustrating. Security is low after an update as password defaults.

    22 votes
    Under Review  ·  2 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  10. Blocking of chat messages

    Manage a block list for chatting:Notification if you want to allow or accept a person's chat.

    2 votes
    Under Review  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?

  11. Ability to use a number for SMS only

    Is it possible to designate a phone number in Ring Central that accepts text messages?

    1 vote
    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
    How important is this to you?

  12. Ability to select what user's can see as an outbound caller ID on their RC application

    This is to prevent users to select other phone numbers as their outbound caller ID's.

    9 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  13. Please add the caller id name to the active park location buttons on a phone.

    Park location users would be able to see who is parked at that location

    7 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. display company name instead of phone number when using sms

    Since we can't currently display the company main number when texting out - defaults to operator number - it would be great to have the company name, instead of the phone number, display when we text out to clients.

    20 votes
    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
    How important is this to you?

  15. Notify all users of received faxes thru desktop application

    All incoming faxes are currently emailed to all users at the same time. How do I have the desktop app notify all users at the same time that a fax has come in?

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  16. Syncing Pipedrive contacts to the RC app

    Syncing Pipedrive contacts to the RC app

    2 votes
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
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  17. Dial by Extension During Voicemail Greeting

    Greeting

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  18. Incoming Caller ID should show the name and number on all plans.

    Caller ID with name is a basic feature for every other phone I have and have had for several years. Even my cell phone now has free caller ID with name for no additional cost. The base level plan you offer already has more features than I need (Thank You) except for this feature. To upgrade to the next level just for caller ID doesn't make sense. Please make incoming caller ID with name a basic feature of all plans.

    12 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. needs a feature in online account will have a feature to show users that are on DND.

    needs a feature in online account will have a feature to show users that are on DND.

    1 vote
    Under Review  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  20. remove beep sound for intercom

    requesting to remove the beep sound every time we need to do intercom

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
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