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12223 results found

  1. I want my notification to be forwarded to my android watch

    5 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. ...scription) for everyone but creator.. To have the ability, to define only by creator, if the task definition is able or not, to be modified by the non-creator.In case if the flag=false/disabled the edit function is disabled for non-creator users.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  3. Many times its handy to send a quick snapshot of what is on your monitor with a fellow worker. A snipping tool plugin within message would make this easier than using the print screen button or the windows snipping tool.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. Our employees change names (divorce, marriage) and it's important to be able to perform coherent user audits and also for names to be searchable. The display name, in many cases, is the user's face to the world - and frequently that means that a married name needs to be completely removed in the event of a divorce, and often, married staff want to use only their spouses surname - forcing them to include a name they do not want shown is unnecessary friction, so there should be another place where names can be associated with the user account, with the…

    1 vote

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  5. I would like the ability to create a task and then either copy or reassign to a different team/conversation.

    7 votes

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    Implemented  ·  1 comment  ·  Application  ·  Admin →
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  6. Toggling 'Tips' on and off from the Resource Center within the application would benefit more advanced computer users that don't require (or want) a tutorial through the application's usage/features.

    18 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. Send calls to Teams in E164 format.Teams is expecting calls from Ring Central (direct routing provider) to be sent in E164 format, which is a standard.This would properly resolve numbers to our Teams and Outlook contacts.

    2 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  8. We would like to the ability to use any number we own in our system as caller ID for any user, regardless of which site they are associated with. When Multi-Site settings are in use, only numbers associated with Company Site can be shared across the system for use as caller ID.

    40 votes

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    Under Review  ·  5 comments  ·  Application  ·  Admin →
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  9. We have 281 company numbers and it would be nice if we could customize the outbound caller ID list list on a per-user basis so that users would only see the numbers they need to call out of. Currently, they have to wade through every single company number to choose the one they want. We can set the default one for them with a template, but some users regularly need to make calls from multiple company numbers. A search feature would also be nice in the RingCentral app on desktop app and RingCentral Mobile apps when selecting a "Call from:"…

    46 votes

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    Under Review  ·  4 comments  ·  Application  ·  Admin →
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  10. Currently on the Ringcentral App, you can only see a listing of all voicemails that have been received in your Ringcentral App but it does not show you the total number of voicemails. Given that the cap on the maximum amount of voicemails one can have is 200, it would be helpful to see at a glance, the total number of voicemails one has at all times.

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  11. It will really help us all in our company and SAVE US A LOT OF TIME.

    1 vote

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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  12. Should be able to right-click the RC App tray icon, in Windows, and select your presence status along with being able to accept queue calls. Instead users are required to fully open the RC App and change the status by selecting their profile avatar and choosing a status. This functionality is available with Microsoft Teams and other UCaaS solutions. Currently users have 2 options when right-clicking the tray icon (Bring to front and Quit).

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers.We would happily pay for a service to block a maintained list of these problem callers.

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. The method of using the mobile app and the desktop app in conjunction with the web login both worked, but the method is way too involved for the Users.

    7 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  15. Recovery of deleted workspace notes

    2 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  16. We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.

    18 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  17. Currently we can add an email to only one user. It would be better to have the ability to add the same email for multiple users. And specially when we're sending those requests through transactional mailing platform like Mandrill/sendgrid.

    2 votes

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  18. Administrators need to be able to determine which Cost Center triggered a CCP so that they can bill it back to the site assigned to this cost center. Some organizations have 100s of sites and therefore 100s of Cost Centers.

    5 votes

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  19. RC have confirmed it's not possible for me to remotely change a user's status. EG, they've gone to lunch without signing out, or I want to push someone to available from unavailable. Currently, I have to call customer care to do this, or log in as the user.

    30 votes

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    Implemented  ·  6 comments  ·  Admin Portal  ·  Admin →
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  20. Make the display of names appear in multiple columns for easier access. More like the Deskphone app.

    12 votes

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