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10662 results found

  1. The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.

    1 vote
    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  2. Hi,There should be some sort of auto generated reference number on sent fax from which it can be tracked.When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.

    1 vote
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  3. incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

    2 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. Some customers need the ability to authenticate a custom application for server-side connection via password-flow. However, when they enforce SSO on the account, this option goes away. If a single user in the account could authenticate via RC Credentials while the rest of the users are enforced for SSO, this would solve the issue.

    9 votes
    Implemented  ·  1 comment  ·  Admin Portal  ·  Admin →
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  5. For organizations that have multiple buildings, locations, etc. they would like to be able to specify what recipients get the 911 notification based on site.  Ex.  This was specifically requested by Special School District of St. Louis who has multiple locations in the St. Louis area. They desire to specifically notify key individuals at the location where 911 was dialed from.

    41 votes
    Planned  ·  17 comments  ·  General Phone  ·  Admin →
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  6. Is there a feature where I can set up RC to continuously call a series of numbers and if someone answers the phone call, then, it gets connected to one of our live agents?

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  7. When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. 10 votes
    Implemented  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?
  10. One of my clients uses ringcentral. I dread being the first caller to one of their conference calls, because the default hold music is repetitive and (totally my opinion) awful.I may be the only person in the world that doesn't like it, but in the off chance that other people groan and roll their eyes every time it starts playing... I'd love this service so much if there was the option to press a button while holding, and have the music just turn off. "Press 1 to mute the hold music" - This would be AMAZING.You might say "just turn…

    4 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  11. calendar and task views control everything we do and need to be able to view "all events" which we color-code

    18 votes
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  12. hi, it would be great to add an option for customers to replay or record their voicemail again before they hang up. Any option that customers can get auto reply saying we received their voicemail?

    4 votes
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  13. Customer is looking at the RingCentral Persist product for site survivability and wants to use the Polycom VVX 150 (for Common area phones) and the VVX250 (for user phones). Currently Persist only supports the Polycom VVX350/450

    2 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  14. The ability to block annoying calls from companies by name. For instance, a company with phone numbers all over the state or USA that can bypass you blocking their phone number because they have so many locations and/or phone numbers to call from. Yet, because they are a business, the company name shows up on each call despite whatever number they call you from. Instead of trifling with blocking the number, simply block the company name.

    5 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. I would like the call queue greeting to play before being transferred into the queue and not calculate as part of the time being in the queue. Right now, the time they spend listening to the "greeting" calculates in the average speed of answer.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  16. It doesn't need to ask us for our account number.Having premium support takes longer to get to because we go through regular support just to be told we have to wait for a premium support agent. Start us in premium support. We're signed in, you know we have premium support.

    1 vote
    How important is this to you?
  17. We have a large account and as we add more users, the users page loads so slowly because the webUI enumerates ever user in the system. Could we eliminate virtual extensions from the search and reduce the user enumeration to 500 and load only the next 500 when requested by clicking next page?

    1 vote
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  18. Non supported phones are not allowed to be provisioned manually on BT Cloud Works account

    3 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  19. Background:Admin can set up custom answering rules with forwarding number for single userWhen admin set this custom answering rules as a call handling template, the system can only keep the behavior but not the forwarding number.Wanted:system can keep both the behavior and the forwarding number when admin setting or saving call handling template, and the template with forwarding number may apply to one or more users.

    1 vote
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  20. requesting a feature to have an option to change the logo in the RC unified app.

    1 vote
    Under Review  ·  0 comments  ·  Application  ·  Admin →
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