10981 results found
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Toolbar / Menu for Custom / Personal entries
Personal Toolbar / Menu / hotkey that allows for speed dial, nightbell, paging, and any of the other special system extensions or regular extensions or external phone numbers.
The List should be maintainable by the user but have a default set by the company. like a quick access menu or toolbar. for things that are not straight forward that are seldom used or options used multiple times a day.
The same menu should be available for all app locations. Either a dropdown a side menu something very accessible to make it easy to use.
This could also be accomplished by…
1 vote -
RingCentral Feature Request: Admin can 'Increase' or 'Decrease' the voicemail message length by the callers.
Allows the Admin user to change the settings for the voicemail message length by the caller, either increase or decrease the minutes.
1 vote -
Add option for "Search texts" field results to search and sort only by Contact Name
For example, when I input “Tom” in the “Search texts” field, I get a list of text message conversations that have "tom" in the messages, not a list of text message conversations sorted by Contact Name, with "Tom" in the Contact Name. I think this is because it's found "tom" in "tomorrow" in the body of the text.
I have over 1000 contacts in RingCentral, as I have an ever-growing customer base. So searching by keyword instead of my Contact Name is a big pain for many names.
The best workaround is to search by adding a space after the…
1 vote -
A larger preview of each message (Voicemail)
Listing for voicemails was MUCH better before you changed it - I miss having a larger preview of each message. The new way is more difficult to view and open and wastes a lot of screen space.
1 vote -
Admin Portal Grid Icon Change
The customer is requesting for the icon to be change to a more clear and intuitive icons like "functions" or "menu" rather than a cube like icon or "grid" icon. Or have separate icon for fax that will take them directly on faxout option.
1 vote -
Admin Portal Grid Icon
The customer is requesting for the icon to be change to a more clear and intuitive icons like "functions" or "menu" rather than a cube like icon or "grid" icon. Or have separate icon for fax that will take them directly on faxout option.
1 vote -
Voicemail notification showing the name on the contacts
We've noticed that the voicemail email notifications only display the caller's number, not their name, even though the contact is saved in my directory.
We would like to have the name and phone number included on the voicemail notification.
6 votes -
Extend the duration of on demand call recording and automatic call recording in server.
Extend the duration of on demand call recording and automatic call recording in server so that we can still have access and back track the recordings.
7 votes -
ring tone
The customer wants to have a different music while connecting if the call is coming within their office for them to know if the caller is an extension from their office
3 votes -
Granular Control for the RingCentral for Teams Embedded App
Granular Control for the RingCentral for Teams Embedded App
3 votes -
Simple Temporary password
An option that can click for a temporary password like Passw0rd1 for all new users.
We really would like the policy revoked that does not allow the use of a password more than once within the last five password changes; this isn't a rule that we authorized. I often find myself resetting passwords as an admin and needing to issue temporary ones should someone forget them. It is irritating, especially if I need to reset more than one time, to have to constantly think of fresh passwords.
5 votes -
SMS Text Message Content word filtering? want to turned it off.
SMS Text Message Content word filtering? want to turned it off.Customer want to have the freedom of sending text message content that doesnt filter language or curse words.
26 votes -
Call Queues - Single User Configuration
Hi team, we should consider adding a single-user configuration for call queues and schedules. Settings in phone system and for the user doesn't allow customization in that fashion at this time.
1 vote -
@ing from a list of people
Think of a direct message with several members. In an individual message, if I @ each of the participants, I currently have to scroll through the whole list of participants even if I've already included them in the @. In my view, individuals should drop off of the list of available persons to @ as they are selected from within a message. Would make for more efficient messaging.
1 vote -
New Tab on RC App
Customer wanted to have another tab on RC App as their homepage wherein they can insert excel to monitor their files.
1 vote -
block team messaging for a user extension
block team messaging for a user extension
1 vote -
Sync Caller ID of Calls and SMS
Capture Feedback: "If I'm calling someone and their name shows up in RC under caller ID, then when I text them back, since the name is already registered, could you set it up so that their name also is identified on the corresponding text screen? It would be nice if that data could be linked and transferred without having to do it manually."
1 vote -
Retrieved the inbound SMS prior completing the TCR campaign
Customer would like to retrieve the inbound sms that they haven't got prior completing the tcr campaign.
1 vote -
Shortcut to switch from headset to speakers
Key bind or button to set default audio and microphone sources to switch between headset and computer speakers similar to a speaker phone button
2 votes -
Call queue transfer annoucements
Option to remove transfered call Queue call announcement and having to "Press 1 to accept" same as Direct transfered calls can.
1 vote
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