11202 results found
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add background logo on BYOD phones
enable to add a background logo/picture in BYOD phones
1 vote -
changing message-only extension to announcement-only extension
There should be an option to modify an existing message-only extension to an announcement-only extension and vise versa instead of having to create a new one and have to download the custom recording then re-uploading it to the new extension. It is actually takes to much time if you have multiple extensions to convert.
4 votes -
Ability to change the information on the app call logs
Ability to be able to change the call log information on the app to show the name instead of just the number being dialed or dialling to.
1 vote -
end message notifications to one email to all accounts at once
we want to change all the accounts to send message notifications to one email. In each account, in the messaging notification there is a field for specified emails. I'm wondering if there is a way to change this for all accounts at once, instead of going into each one to change it.
1 vote -
Reports by Countries for Inbound and Outbound
The customer would like a report that will show the inbound and outbound calls in the account by countries.
3 votes -
Ability to disable ignore button for incoming call
Ability to disable ignore button for incoming call
2 votes -
external directory contacts you cant disable for some users
Is there any way to disable the External Shared Contacts directory contacts to a group of users ? or i would like to use the External Shared Contacts directory from ringCentral Directory integration but not all of our users need it.
so want to disable for certain users
I need to add 60 users to my account , but want certain users will all contacts some users with no contacts , some with restrictions1 vote -
RC App Workflow Builder Bulk Change
Need a feature in the RC App Workflow Builder in which change can be copied and set a bulk change so it can be applied faster on existing workflows. Currently changes can only be made one workflow at a time.
2 votes -
Capability to check which users are using the main company number as their caller ID—viewed as a group or list
Capability to check within the account which users are using the main company number as their caller ID—viewed as a group or list, rather than checking each user's caller ID settings manually.
2 votes -
Increase the limit on how many extensions a single user can be assigned to as a delegate which limit is currently set at 10.
Increase the limit on how many extensions a single user can be assigned to as a delegate, which is currently set at 10.
1 vote -
Allow fingerprint sign-in for the Ring Central mobile app
I want the option to sign into the Ring Central mobile app using the fingerprint sensor on my smartphone.
1 vote -
Documents Preview
Ability to replicate the font and exact details of the document or any attachment, like the exact size and style of the font, color, and other preview features in RingCentral app.
12 votes -
Ability to Select A Fax No Cover page /Fax Cover Page for the entire account
We would like to set "No Cover Page" as the default option for outbound faxes across our entire RingCentral account.
Currently, we have to manually select "No Cover Page" each time we send a fax, which is inefficient for our team. We'd like to configure our account so that faxes are sent without a cover page by default — without requiring users to adjust this setting individually or for each fax.
Please let us know if this can be configured at the account level or via user templates, and what steps are required to implement it.
2 votes -
Delete just call logs instead of deleting the call recordings on the RingCentral App
Currently on the RC App, deleting the Call Log entry may delete the recording, and vice versa. Our customer would like to keep the call recording but would like to delete call history on the RC App.
1 vote -
Custom Role Access Restriction
Requesting the ability to apply custom role-based restrictions that would prevent certain users from deleting specific types of data within their RingCentral account.
Specifically, the customer would like to restrict users—through role permissions—from deleting items such as voicemails, AI-generated notes, chats, messages, and similar communication records. Implementing this level of control would help maintain data integrity, ensure accountability, and align with their internal compliance or record-keeping policies.
2 votes -
Turning Missed Calls Into Contacts Automatically
We would like our missed calls to create a record in contacts automatically.
4 votes -
Show body of fax in email fax transmission result
Fax Confirmation
When i get an email showing that a successful fax has been sent, is there a way for the email to show the body of the fax?
3 votes -
MMS file size attachment
Larger MMS file size attachment than 1.5 MB
1 vote -
increase the limit of the text messages in these folders(Inbox, Outbox, Sent, Deleted)
It would be great to increase the limit of the text messages in these folders(Inbox, Outbox, Sent, Deleted) to be able to view the old messages from the RingCentral app.
1 vote -
Group Text number of Participants should be increased from 10
Customer cannot send text in a group created by an external phone number with 21 participants.
3 votes
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