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9677 results found

  1. Digital lines can be set to Voicemail only not just fax and voice.

    1 vote

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  2. We need a button on the desk phone that indicates the user's Contact Center Max status, showing whether they are available or unavailable.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  3. add option to choose which type of notification super admins will receive for non-super admin activities.

    1 vote

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  4. The customer would like the ability to customize the duration for how long the pop-up message notification remains visible in their RingCentral app.

    3 votes

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  5. We recently had an issue whre users had to take numbers out of campaigns and add them back in. Sth would like the ability to search for affected numbers to speed up the process

    2 votes

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  6. For the AI assistant gather information from the caller first before routing it to the desired routing.

    1 vote

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    New  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
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  7. The issue that was preventing the upload was due to a few users that had been deleted from the system after downloading the user list template. Customer took the deleted users out of the template that he was attempting to upload and was able to successfully complete the bulk edit afterwards

    If the system could identify/notify that the bulk edit contained users that are no longer in the system, that would be a great feature.

    1 vote

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  8. we want users not to receive an email once we added them on the list of extension to record for automatic call recording

    1 vote

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  9. To avoid missing messages it would be nice if the message conversations had the option to automatically pop out in a separate window instead of having to manually pop the window out. And it would be helpful if that window could flash until interacted with.

    I also think it would be nice to have an option to have the desktop notifications stay visible until you interact with the conversation that the notification is regarding. Instead of disappearing after a few seconds.

    1 vote

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  10. The ability to disable email notifications for changes made to the account.

    1 vote

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  11. Customer would like to a have an option to their ringcentral app. when they press *8 on a keypad , it typically triggers a specific feature

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  12. Activate a feature "Call Waiting Control" (Busy Treatment) for the whole account so the users can choose to either use a busy tone or voicemail forwarding when not reachable.

    1 vote

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  13. Activate a feature "Call Waiting Control" (Busy Treatment) for the whole account so the users can choose to either use a busy tone or voicemail forwarding when not reachable.

    1 vote

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  14. when listening to the call monitoring, can we get a x2 to hear the call faster

    1 vote

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  15. Move mute button on phone app. I accidently hit it on every call

    1 vote

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  16. A key dial tone would be nice when dialing a new phone number on dial pad

    1 vote

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  17. RINGOUT should be included in PERFORMANCE report KPI

    1 vote

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  18. Deny transferring calls to user’s extensions not registered to your system. Example: I receive an incoming call, and want to transfer to extension 3807, but I accidentally miss dial 3307. Even though that Extension doesn’t exist to me, Ring Central will still transfer that call, and the transferred caller will hear a message that the extension doesn’t exist. I would like to see that call get rejected and the error message heard by the user transferring that call and reject transferring call to an invalid system. My customers are moving to Ring Central from older IP phone systems that do…

    4 votes

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  19. Customer wants to have an option to convert the call that they are receiving on their call queue to a video meeting

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  20. Needs to see changes for User Group name in Audit trail. Apparently, if you change the name of a User Group, it will not show up in the Audit Trail.

    6 votes

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