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9499 results found

  1. Audit Trail for Yealink Desk Phones

    To track changes made on Yealink desk phones and identify issues affecting call queues, set up an audit trail. This will help you monitor and review any modifications that might impact performance.

    1 vote

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    New  ·  0 comments  ·  Hardware  ·  Admin →
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  2. It would be awesome if RingEx could provide an ability to show working hours so we dont need to keep updating status post which keeps changing.

    1 vote

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    New  ·  0 comments  ·  App Tasks/Events/Calendar  ·  Admin →
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  3. I would like to have the capability where I would just skip the greeting and maybe press 1 to just leave a voicemail.

    1 vote

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  4. change main company number from voice and fax to fax only

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  5. We are using Ringcentral app for years now and Ringcentral contacts are sync with my Phone directory (Android phone) through google I have contacted Ringcentral technical support and I was walked through how to un- sync my Phone directory with Ringcentral however after the un-sync I need to remove 500 RC contacts on my phone manually, It would be helpful after the un-sync the data from RC will be removed from my phone directory or a way to do this in bulk from the RC app

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  6. Ability to receive faxes from an automated source or system

    1 vote

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    New  ·  0 comments  ·  Fax  ·  Admin →
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  7. Ability to temporarily disable licenses so there won't be any billing implications while it is not used.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  8. Problem:
    Some customers prefer their users to handle calls exclusively through registered computers or specific IP addresses. However, RingCentral currently lacks the ability to restrict user logins for the RingCentral Mobile App. This can lead to potential policy violations or inconsistent call handling, as users may answer calls from unapproved devices.

    Current Behavior:

    Users can freely log in and answer calls using the RingCentral Mobile App, regardless of the customer’s preferences or restrictions.
    There is no administrative control to restrict access based on user roles, device types, or IP addresses.

    Desired Behavior:
    Introduce a feature within the Admin Portal that…

    4 votes

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  9. Please make inbound SMS text messaging included with the plans for purposes like 2 factor authentication codes. Like phone.com, inbound text messaging works automatically without doing anything but they do need to register for outbound text messaging.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  10. Sync across multiple devices. Desktop PC, laptop, tablet and mobile.

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  11. Shawn would like to have an option to disable the music while connecting when dialing an ext thru intercom

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  12. The customer would like to remove the 'via RingCentral' label when sending text messages to their customers using the RingCentral app to an iPhone users via regular text messaging

    3 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  13. In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  14. In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  15. wants the ability to disable MFA for creating new users on legacy accounts

    2 votes

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  16. A way to easily block all external incoming calls but only allow select internal extensions to call extensions.

    The idea is to prevent anyone from outside the company from calling the select phone and allow people within the company to call those devices/phones.

    The use case for us is we are using Ring Central with Algo Intercom devices and would like to control who can call the intercoms. We do not want any spam calls that can call our intercoms.

    2 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  17. It would be really convenient to have access to the call recording of a call inside of the information tab under company called logs. Please see attached images for details.

    1 vote

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  18. If user is a SuperAdmin Allow mobile app to show all call recordings instead of only showing the users call recordings. This is helpful for managers who would like to periodically review calls while mobile to quicker be able to help their teams.

    1 vote

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  19. If user is a SuperAdmin Allow mobile app to show all call recordings instead of only showing the users call recordings. This is helpful for managers who would like to periodically review calls while mobile to quicker be able to help their teams.

    1 vote

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  20. Add Yealink T40G to the list of Supported Phones under the BYOD option in the admin portal for assisted provisioning.

    1 vote

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