9758 results found
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New Tab on RC App
Customer wanted to have another tab on RC App as their homepage wherein they can insert excel to monitor their files.
1 vote -
block team messaging for a user extension
block team messaging for a user extension
1 vote -
Sync Caller ID of Calls and SMS
Capture Feedback: "If I'm calling someone and their name shows up in RC under caller ID, then when I text them back, since the name is already registered, could you set it up so that their name also is identified on the corresponding text screen? It would be nice if that data could be linked and transferred without having to do it manually."
1 vote -
Use BlueBeam Revu as default PDF viewer within RC app
Is it possible to use BlueBeam Revu as default PDF viewer within RC app? Can I use BlueBeam Revu as default PDF viewer within RC app?
3 votes -
Retrieved the inbound SMS prior completing the TCR campaign
Customer would like to retrieve the inbound sms that they haven't got prior completing the tcr campaign.
1 vote -
Allow call flip to another extension
Allow/an option to link an extension direct number to call Flip for a seamless call transfer.
1 vote -
Option to disable the beeping sound when receiving fax on extension with a phone.
We have set our main fax number to be received by our extension that has a phone assigned to it, each and every time our main fax line receives a fax our phone beeps, and its annoying to the user who is using the phone especially when the user is on a call, It would be better if there is an option for us to have that beeping sound remove or disabled.
1 vote -
Prefix Matching in type to search box.
Currently when typing in the search box for texts , calls, contacts, etc.. it searches for the data in random .
That type of search filtering, where the results must match the typed characters in the exact order you entered them, is often referred to as:
* Prefix matching: This is a very common term, especially in computer science. It means the search results must start with the sequence of characters you typed.1 vote -
Archive conversations PLEASE.
My list of text messages is ridiculously long and it's getting harder to find conversations im looking for. Please add the archive feature.
1 vote -
Ability to disable File Upload Feature in RingCX Digital Chat
Requesting an option or ability to disable the file upload feature in RingCX Digital Chat, as it poses significant security risks such as malware, spyware, and numerous other threats.
1 vote -
cust mentioned that they would like a fix wherein it will update the hotkeys for all the desk phones without doing it for each phone
Presence in user settings does not give any option to program softkeys. Only line keys. The customer also tried to go through Templates and build a softkey Template, but there are NO Poly models to select from to even try building a Template.
1 vote -
Call queue voicemail should be received by all the user extensions device/physical phone
When someone is leaving a voicemail to the call queue they wanted that the voicemail should be receive by other extension device as well not a notification with attachment and not using the shared voicemail since the users will also getting the Voicemail of the primary extension and they should be notify when the voicemail is coming from the Call queue on each devices user extension profile.
1 vote -
CALL LOGS
We want to have a feature where when a specific extension dials from the RC App or deskphone it should be displayed to another extension for call log so that they can be notified if that specific extension is making a call.
1 vote -
Cisco 98xx
It would be beneficial if the new Cisco 98xx series supported automatic configuration, especially for BYOD (Bring Your Own Device) environments
1 vote -
We need the ability to manage Call Recordings by groups.
Call Recording requirements vary greatly depending on location, roles, etc. Currently, applying call recordings and specific settings such as automated messages or recurring beeps during the calls applies to all users added to call recordings. It would be extremely helpful if this could be managed by groups depending on location and specific requirements; for example, the UK and the US have different compliance requirements. Having the ability to manage settings based on these groups would be extremely helpful.
1 vote -
Ability / option to remove / delete the first born user on the account
For business continuity the customer wanted to have the ability or option to totally remove/delete the main super admin of the account. In addition, the customer would also like to have an option to remove or edit the user details even if they have an active directory.
1 vote -
Add toggle to members of ring group within an extension - BT
Add toggle to members of ring group within an extension
Customer wants to know if there is a way to disable a specific member of a ring group within a specific extension for it to temporarily stop receiving calls without the need to delete it from the ring group
1 vote -
BT Feature Request: BT Poly Edge E450 Firmware Update
DND Feature for BT Poly Edge E450 is not working with Firmware version 8.2.2.1176. When update to 8.2.3.0844 DND works but it keeps reverting back to 8.2.2.1176.
2 votes -
Adding the mobile number of the user in Favorites of RC App
The capability to add the mobile number of the user in the Favorites or quick contact in the RC app.
2 votes -
Download Personal Contacts on RingCentral App
There is no option to download the Personal Contacts on the RingCentral App.
1 vote
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