8177 results found
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option to disable the notification prompt in RingCentral Phone app
Option to disable the pop-up window/notification in RingCentral Phone app. Please see the attached file.
1 vote -
please restrict outgoing phone calls for an actual number - so we can keep on adding numbersl
please restrict outgoing phone calls for an actual number - so we can keep on adding telephone numbers for restricting.
We do not want to be able to dial or call numbers that are on the UK Telephone Preferential System TPS and we have entered into a blocked number for outgoing calls.
1 vote -
CNAM Update
CNAM Update for Canada Customer.
Since once a CNAM has been saved on the Database, it cannot be changed.
1 vote -
call history on the app will be searchable without scrolling all the way
call history on the app will be searchable without scrolling all the way
1 vote -
Integrate a website to a Call Queue extension
We would like to trigger a website when a Call Queue extension is called.
2 votes -
Company Cloud Recording File List
currently, Under Role permissions, the Meeting section has the option "Company Cloud Recording File List". We would like to allow Site admins to view Meeting cloud recording file list for their sites only. Currently, turning on "Company Cloud Recording File List" allows site admins to see the list for the entire company. Please change this feature from entire company to site. Thanks.
4 votes -
Display Tag when forwarding calls to external phones under “User”
I would like to see a tag or name as a prefix before the call id number when calls are forwarded to an external number using User rules. This is so we can tell that this is a business related phone call when the call is forwarded to a personal cell phone number.
1 vote -
Queue Management
Have the ability to set the Queue management list in Alphabetical order
2 votes -
Incoming caller ID name to show up even the caller or their carrier choose to not show it
There are times that only the caller's number is appearing when they call especially if they are not added to contact list. Incoming caller ID name to show up even the caller or their carrier choose to not show it.
1 vote -
Automatically enable Do Not Disturb when away from desk
Is there a way to automatically send calls to voicemail when you are away from the desk? Currently users have to manually set themselves to DND in order for the calls to not ring through. We would like when the PC is locked to send to voicemail automatically.
1 vote -
Automatically enable Do Not Disturb when away from desk
This is a description of the Issue you are communicating about. Is there a way to automatically send calls to voicemail when you are away from the desk? Currently users have to manually set themselves to DND in order for the calls to not ring through. We would like when the PC is locked to send to voicemail automatically.
1 vote -
Feature to Locked a Number so It will not be deleted.
The customer proposes implementing a feature that allows locking a phone to prevent its removal from their account.
1 vote -
Allow call queue ringer settings to supersede individual extension settings
I would like for the "number of rings before trying next member" setting in call queue settings to supersede individual extension ringer settings. It makes no sense to have a "number of rings before trying next member" setting for a call queue, if the number of rings set by each individual member of the queue take precedence over this setting.
1 vote -
HIPAA for Ringsense
I was wondering if the Beta feature was compliant with HiPPA, and if so, would we need to sign a new BAA to cover our use of it legally? Specific feature is RingSense
2 votes -
Need Ability To Monitor calls picked up from Park location
When an agent picks up a call from a parked location, the agent cannot be monitored. We need the ability to monitor a call that an agent picked up from a parked location.
2 votes -
forward call to another extensions voicemail
When a call comes into a central main phone line, I want the receptionist to be able to forward the call directly to the voicemail of another extension to leave a message with the extension ringing.
1 vote -
Add Shared Line to Call Queue/Call Rules of User Extension
Add shared lines to the call queue or to the call rules of a user extension.
1 vote -
Add option for paging devices to receive and do outbound calls
Add option for paging devices to receive and do outbound calls. In addition, separate the notifications of paging to the actual user extension.
3 votes -
Add option for paging devices to receive and do outbound calls.
Add option for paging devices to receive and do outbound calls. In addition, separate the notifications of paging to the actual user extension.
1 vote -
Images in built-in signature should not be added as additional page
Customer has built-in company email signature that cannot be removed and it's adding up 5 pages to the total fax attachment.
RingCentral should be able to identify and not include it to the fax attachment.2 votes
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