9677 results found
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When logging into a meeting, allow the user to view themselves in the camera before joining.
Similar to other competitors, this would allow you to adjust the camera, or yourself before joining and being viewed.
2 votes -
Customize popup notifications
We don't want popup notifications when every call is placed on Park. This feature began on 6/15 when HUD went from Beta to Live. We want to be able to customize/set our popup notifications so we can control which and when we receive messages, phone calls, etc.
20 votes -
auomated option for calls to be forwarded to specific numbers
right now we have a custom rule for it but i have to create it manually every month .what i suggest is an option where calls are forwarded to a cell every week it changes but effective for a year not just a rule for a month
1 vote -
start minimized in windows
Please make an option to run ring central minimized on start. It is more than annoying to have to see it load on the main screen every day. No other startup program does this and it does not help promote your product - it is a huge negative .
18 votes -
Pin conversations so they remain visible even in 'Show Unread' view
I have about 300 conversations/teams/etc in the left panel so I obviously ALWAYS have the 'Show Unread' on since scrolling through that long list is horribly inefficient.However, there are 4 or 5 conversations that I would want to pin to the top and have them always visible even if there are no unread messages in them. These are the conversations that I need to look at multiple times per day, so I either have to search for them or turn off the 'show unread' and then find them manually. It's really inefficient. Would love for those 'pinned' ones to just…
1 vote -
RC app pops up automatically minimized when the call was answered by other user.
Would like to add the feature to automatically minimized the app on my desktop computer when the call was answered by other user.
1 vote -
RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskpho...
...ne display 'Missed Call'.. RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskphone display 'Missed Call'.
12 votes -
The ability to turn off faxing entirely
I think the subject line says it all. Faxing is antiquated and we don't use it. It came with Ring Central and all that I ever get on there is spam. I don't advertise a fax number and don't want it.
5 votes -
Calls Sent to Voicemail Not Marked as "Missed Calls"
You don't need to alert me to a "missed" call for those I intentionally sent to voicemail. Or at least give me a toggle that lets me choose if I want it to be listed as such.
7 votes -
Remove the "Always ring for at least 30 seconds before forwarding is completed".
When enabling the Mobile App, the user can specify from "0 Rings / 0 Seconds" to "15 Rings / 75 Seconds". Why is there another default option for "Always ring for at least 30 seconds before forwarding is completed"? Currently this feature is giving us lots of problems. Every few days, we have users complaining that their mobile phone ringtones are delayed (they picked up on the 1st ring but the caller said the call already rang 4 times) and their desktop phone never rang although both should ring simultaneously because we always set our mobile users to "0 Rings…
18 votes -
When disable and re-enable a phone on the app, it reverts back to 4 Rings / 20 seconds.
Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, the problem goes away. However when we disable and enable a line on the web portal, it retains whatever the previous setting of 8 Rings / 40 seconds. But If we disable and enable a line on the mobile app, it changes the line to 4 Rings / 20 seconds. 4 Rings…
1 vote -
Use RingCentral desktop app as an alarm in case of fire.
We, Driving Force, do not have land lines at some of our locations and exclusively use the RingCentral app on desktop and/or mobile devices. Looking for a method to alert personnel in specific buildings (i.e., only alert those in a building that is exposed to fire or other hazard and not all company buildings). In previous "land line" scenarios, a predetermined number (e.g., 5555) was dialed which in turn triggered an audible alarm and alerted personnel to proceed to the muster point. Further, there was also a first aid response mode where those needing assistance could connect with first aid…
2 votes -
Add more filters to the All Calls page in the RC App
We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts
1 vote -
Prevent the need for extensions or virtual extensions to be activated to appear in the Company directory in the all-in-one Ringcentral m...
...obile app. This is how it is in the old app RC Phone, previous functionality must be restored. Virtual extensions and phones in common areas have no need to be activated from a user point of view.
4 votes -
Ability to see the status of the internal user you want to phone or transfer the a call to
On the RC Phone app, you can type in a user's name or extension number on the dialpad and you can then immediately see their status (Busy, Available, On Call etc). Their status would also appear when you can to transfer calls.For some reason this isn't available on the RingCentral app. Can it be added please?
3 votes -
Different Ringtone for internal/direct dial calls to those that are calls from being in a group
At work probably 1 in 20 calls on my phone is actually for me.I'm in a call group called Support and I only answer those if they ring for 1 minute or more (as that amount of time means the support team are busy).As the majority of calls that ring on my phone are for support, when I'm engrossed in work and the phone rings, I don't even look at the phone screen unless it's rung for a minute or more, but by doing that, I miss internal/direct dial calls to my phone where people hang up after 10-15 seconds.It…
11 votes -
Customize softkeys on yealink phones
As per Yealink engineer, softkey layout of the phone is the special design of RingCentral, which cannot not be changed. There were customer prefers to have option to customize it themselves.
19 votes -
Upload a video to texts (currently limited by size allowed in upload of MB)
For our business we would like to be able to text videos like we do from our non-Ring Central lines. Currently the MB limit is keeping our business team from executing this function.
6 votes -
update call logs filter
I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911
15 votes -
Automatic call forwarding that rotates weekly on external numbers
A feature for forwarding option which automatically rotates weekly to a list of external numbers.
1 vote
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