9677 results found
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Receive a notification alert when a certain number or number series becomes available
Notification alert when a certain number or number series becomes availableThere are times that a specific number series or area code is not available to add to the RingCentral system. Hope there's a way to tag a certain number's availability and notify customers once available without a need to reach support. This is to save time in reaching customer support while waiting for the number to become available.
6 votes -
Update Caller ID Name to Substitute Caller ID Number that belongs to another carrier
Update Caller ID Name for Substitute Caller ID Number that belongs to another carrier
6 votes -
Increase permitted email accounts to send fax to 50 accounts for fax via email.
To have more email accounts permitted to send fax via email.
6 votes -
International Toll-free number calling
For RingCentral to add the feature/ability to call international toll-free numbers. We have just received confirmation that this article from January 2019 is still accurate: https://support.ringcentral.com/article/11306-International-Calling-UIFN-Support.html
6 votes -
Set Speed Dial using RingCentral App
Set up Speed Dial using RingCentral App that will reflect with deskphone as well
6 votes -
Encryption for Text Messages
When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?
6 votes -
Customize Company Contacts / Phonebooks
Requesting for an Option for the admins to have a templated phonebook that will be shared for the users.have certain contact be excluded on the contact list for privacy.allow users to modify those templated contacts based on what are most used contacts.
6 votes -
Disable invisible status auto trigger if user is away for 15mins
Disable invincible status auto trigger if user is away for 15mins
6 votes -
Add Anker device support to headset controls
I have an Anker PowerConf S360 speakerphone. It is detected as a headset. When I press mute on the device, it is muted in RC but when I unmute on the device it does not unmute in RC until I press unmute a second time.
6 votes -
Better default IVR voice
add a better default IVR voice that can speak more smoothly, naturally, and doesn't rush everything it says
6 votes -
Speed dial/Soft key option available for users in the Admin portal under Presence settings
Users will be able to set up speed dial for supported phones easily, this makes communication faster and easier for large companies.A customer actually had the option available and was able to set up the speed dial on a Poly VVX 450, and a couple of days later, the option is no longer available.
6 votes -
Disable Call recording prompts on Internal Call Transfers
PLease add an option where users can disable call recording on internal transfers (like peer to peer)
6 votes -
Add External Number on HUD
User is asking for an option to add external numbers on HUD same as the phone feature wherein they can add external numbers on speed dial via the online account
6 votes -
Need more than one manager for user groups
Currently there is a limitation on 1 manager per user group. Our organization would like to share this responsibility with others in order to handle the changes needed within a large group
6 votes -
Allow Users to log into more than one hot desk phone at a time
We would like to allow our instructors to login to more than one hot desk phone at a time. Being a career tech school, our instructors that have both a class room and a lab. They would like to be able to log into both at the same time, so if someone calls it will ring both phones. While you can you call handling, this can get out of hand quickly as instructors move from year to year, negating the advantages of hot desking. We love the hot desk feature, especially the unlimited login times to help ease management of…
6 votes -
Auto-discard voicemails less than 5 seconds
Hi community,Newly using RC w/ Premium plan, here is my idea:Automatically discard voicemails less than 5 seconds longGood clearance of hanging messages and contagious cough.Thank you for your attention !
6 votes -
6 votes
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Export List Audio Conference Host/Participant Codes
Make the audio conference host and participant codes part of the user details export.
6 votes -
Hot Desk Phone: Selecting a number to assign to the phone.
When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.
6 votes -
For Super Admin to access other users Glip messages
For Super Admin to access other users Glip messages
6 votes
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