12223 results found
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make one save after enter key presses in Auto receptionist
Can you make it so that when Auto Receptionists are being built, that you don't have to have each key stroke. Let the key strokes be defined and then save. It takes longer to have to save it each time.
1 vote -
enable assisted provisioning for the following Yealink device (T73U) on RingEX Standard
Please enable assisted provisioning for the following Yealink device (T73U) on RingEX Standard.
Currently, this feature is only available for Core and higher packages.
1 vote -
Sale / Sharing of personal data enabled by default.
Sale / Sharing of personal data appears to be enabled by default. Shouldn't Ring Central PROTECT users from computer data mining.
1 vote -
guest user to get notification when someone send a message
guest member to get notification when someone send a message on there group.
1 vote -
Advanced Support Elite RingEX quantities are 1:1 for lines but aren't billed that way.
Advanced Support Elite RingEX quantities are 1:1 for lines but aren't billed that way. The full quantity of this billing item are billed to a single cost center. Please change this so that they are billed to the line they are assigned to so customers don't have to break out the charges manually.
1 vote -
Add an option to schedule a call queue by date
Add an option to schedule a queue by date
This would help prevent situations where someone forgets to mark themselves as unavailable during a weekend or a day off, or forgets to mark themselves as available again when returning from that time off.1 vote -
Seperate storage of voicemail depending to phone number in 1 user extension
have a seperate storage of voicemail depending to phone number in 1 user ext
1 vote -
Voicemail playback Speakerphone (speaker) icon in my Android (for example) app is not clear whether speaker is on or off.
Speaker icon turns Blue when ON but the speaker icon when OFF is simply a white version of the same icon. It should be a speaker with an X next to it or through it when OFF so it can be better determined if speaker is active.
This is regarding the Android RingCentral app. I don't know how it looks in the IOS app.
Thanks for listening.
1 vote -
Call Forwarding
It would be great to see an option to be able to ring a phone using its DDi number without ALL devices and phones listed under the same user to ring by not using the toggle off/on per device and have a different option.
1 vote -
Call log transcript
Importing the call summary from call logs as a whole file without having the need to download the transcript on the app
1 vote -
Live Dashboard of Call queue's on RingEx side of the house
Live Dashboard for Call queue's on the RingEx side. Would like to see a live dashboard that we can setup that shows the number of calls in the queue, abandoned, accepted, See all the agents and their status, Show if they are on call or available, the average wait time, etc. Really need something on the Ex side of the house
1 vote -
verizon
Ability to add the word VERIZON in SMS added to a verified campaign
1 vote -
Configure Desk phone keys to dial extension directly
Checking the ring central features there is a feature that allows the caller to press zero to connect to the operator, we want this feature to setup in our phones internally so when a client pick up the phone and press 0 in the desk phone keypad we want them to be connected directly to the receptionist, however checking this with support this is not configurable from Ring central admin portal
1 vote -
I suggest you should change or unable the option for us and costumer not to hear "AI is taking notes" in every inbound.
I suggest you should change or unable the option for us and costumer not to hear "AI is taking notes" in every inbound.
1 vote -
Allow only specific phone numbers to call in Calling Rates instead of enabling the prefix
Allow only specific phone numbers to call in Calling Rates instead of enabling the prefix
1 vote -
Original Caller ID Name of the caller should show up when they transfer/forward call to other extension
Original Caller ID Name of the caller should show up when they transfer/forward call to other extension
1 vote -
Bulk Download Files and Documents sent in the RC App
It would be very convenient if there will be an option to download the files or documents sent through the RC app in Bulk since the current option to download the files in Workspace is one at a time. It will be difficult to download all of them especially if the stored files were accumulated for 5 years or more.
1 vote -
assigned user Admin will not see the call logs of other Super Admin
Assigned user Admin will not see the call logs of other Super Admin should be limited for the other user's aside super admin
1 vote -
BT Feature Request: Allow BTCW direct number to receive 2FA
Details : Currently, 2FA can only be received by email or the authenticator app but it will be convenient if it would be
Expected Behavior: to have the option to use the direct number for 2FA code retrieval
Brand : BT Business
Similar feature request was created for RC
1 vote -
Option to increase the maximum number of digit the customer can dial in RingCentral desktop app
Option to increase the maximum number of digits the customer can dial in the RingCentral desktop app.
Customers can dial a very long phone number - using commas for pauses, and the like in the Ringcentral mobile app to interact with a phone system, but in the Ringcentral Desktop app outgoing call limit seems to be 30 digits. It is much better to increase or lift this cap.
1 vote
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