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  1. The client wanted to have an announcement option that can say "If you know thew party's extension please dial now", after ringing all the extensions on the call queue.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  2. It would be good if we can have the ability for conference numbers to receive voicemail without having to assign to an extension.

    1 vote

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  3. When a non-subscriber joins a meeting via a browser, they are automatically redirected to the RingCentral website at the end of the meeting. It would be beneficial to have the option to configure the redirect so that non-subscribers are directed to our own business website instead of RingCentral's.

    1 vote

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  4. An option to create a rule that automatically assigns missed call numbers to a specific user, who will then be automatically dialed by the system as soon as they come online.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  5. Ability to receive incoming calls for two call queue with one incoming number.

    1 vote

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    New  ·  0 comments  ·  Call Queues  ·  Admin →
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  6. Feature Request : BT would include Poly Edge E series ip phones

    Details : to have BT include the poly edge E series as supported phones since the current 411 only BT doesn't have it as a supported phone while other partner brands already have them included.

    Current behavior : unable to connect to the server to complete assisted provisioning

    Brand : BT Business

    1 vote

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    New  ·  1 comment  ·  Hardware  ·  Admin →
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  7. I see where we can create a "team" in the contacts section, which allows you to invite members from work. What about the ability to create groups for just your regular contacts? I'm a recruiter and it'd be handy to have my candidates listed under groups such as "On assignment" or even by skills like "machine operators" or "warehouse workers".

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  8. It would have been best if they can received an email sooner for their users that their apps are outdated and needs an update. Than they only 24 hours to fix it.

    1 vote

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  9. 1 vote

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  10. 1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  11. I used to be able to do it. I would set up how many times it could ring before it forwarded. If I set it for 7 rings, the faxes would go through before the call was forwarded.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  12. Wants to have accessible user manual for every phone purchased from RingCentral

    1 vote

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  13. Usually if a call is parked to a specific parking group and no one answers, it will not ring the other user that is part of the group - light on the presence will just lit up.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  14. We would like to have an option to set a temporary password for the user extension where it will prompt the user to setup a new password when they login to their app or their online account

    1 vote

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  15. It would be nice to have the ability to set up a phone tree where we can have incoming calls ring 2 different users for 4 rings then once they don't answer it goes to a different 2 users for 4 rings, then auto attendant.

    1 vote

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  16. An easier and more convenient way to cancel a device order that was just submitted without having to contact Support.

    1 vote

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  17. they would like their sms which was exported to be imported to RC

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  18. ability to add prompts on shared lines, callers can choose a prompt for a person they want to talk to

    1 vote

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  19. We need to have multiple numbers on one device. Limited or Full license would be fine but we need to have the ability to have several DID numbers to show up on one phone so one person can answer it.

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  20. We have a customer who would like to add a feature for the Delegate so that the Exec can barge to the call, like a normal call without making it a conference call by the Delegate or a parked call.

    1 vote

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    New  ·  0 comments  ·  HUD & Presence  ·  Admin →
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