11248 results found
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Bypass Extension Greeting Internal call trnasfers
Would like the option to bypass the greeting when calls are transferred from/to an internal extension but leave the greeting intact when calls are made inbound to the direct number/extension.
8 votes -
Speed dial/Soft key option available for users in the Admin portal under Presence settings
Users will be able to set up speed dial for supported phones easily, this makes communication faster and easier for large companies.A customer actually had the option available and was able to set up the speed dial on a Poly VVX 450, and a couple of days later, the option is no longer available.
8 votes -
Admin User enable to Reset user extension PIN all at once
Reset all user PIN Code all at the same time without going to each extension in the account.
8 votes -
Expanded Hud Layout Options
Would like Hud layout options- Grid view.
8 votes -
Assignment and tracking of University lessons to users
It would be extremely helpful if we could assign University lessons to users and track their completion.
8 votes -
Please add the option to schedule text delivery
zipwhip does it and it's a major time saver for us..Please add a feature so we can schedule text messages to be published at a later date. Pleeeeeeeeeeeaaasseeee!!
8 votes -
Polycom Transfer to Directly Voicemail
You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
8 votes -
Block Calls
I contacted support to ask how to Block calls for our internal paging system for all external lines and only allow calls from internal extensions. Currently anyone can call that number send a page throughout the organization. They told me to go to the extension and under the Block Option "All Calls" and put in our main number on the exception list. Well that Block All Calls with the exception does NOT work as intended. I am asking, to please fix things that should work. It is exactly the feature I need.
8 votes -
toggle between 2 or more separate accounts in RC App and in the Admin portal
toggle between 2 separate accounts in RC App
8 votes -
Ability to change line 1 and line 2 on Polycom Deskphone
Ability to change line 1 and line 2 on Polycom Deskphone
8 votes -
Sync Contact Directory between Polycom and Admin Portal
Sync Contact Directory between Polycom and Admin Portal
8 votes -
CHANGE FAX NUMBER DISPLAY FOR OUTGOING FAX
Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Thank you.
8 votes -
Blacklist / block callers - an implementation idea
I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a short description box to type "fax spam" or "harrassing calls" as a description so I know at a glance in the future why we put a block on it.
8 votes -
Development Team - The proper use of the ignore button on an incoming call
When in a meeting via another online tool you get interrupted with a phone call. Pressing ignore does not get the call ignored it continues to ring. This disrupts all parties in the meeting. The feature of ignore should be that once pressed the call is taken to a voicemail. This has also happened when on a call, another call has come in and the ignore button won't work. Why have the ignore button if you can't forward the call to voicemail? This needs more flexibility in use as it currently is not helpful. I have now marked myself as…
8 votes -
Add option for call queue to disable voicemail
Customer would want to have an option for call queue to disable voicemail just like a user extension have
8 votesCall Queues now have the option to advise callers of heavy call volume and disconnect, which can help when you prefer not to send calls to voicemail. You can learn more about setting it up here: Call Queue setup guide.
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Toll free to Digital Line
Would like to have option to make their toll free number as a Digital line for their extension
8 votes -
Automatic text message reply
please add a way to set up automatic text message reply like an “out of office” email rely to the messaging system
8 votes -
to separate the vm and fax notification
to separate the vm and fax notification
8 votes -
Assigning paging device to a call queue
In this way, they can assign not just one user to answer or get access to it but multiple users like a call queue does
8 votes -
Subtasks
It's an age-old request, but it would be great if Glip had the ability to break a large task up into smaller subtasks - each with their own assignees and due dates.
8 votes
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