9677 results found
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Meeting link for RC direct and BT CW
-BT CW user generates a video meeting link (i.e. https://video.cloudwork.bt.com/join/) they get redirected to a web page to join a meeting BT Cloud Work
-RingCentral user generates a link for a RCV meeting and shares.
-BT CW user clicks on the link (i.e. https://v.ringcentral.com/join/) they get redirected to the BT Cloud Work desktop app to pick it up and open the meetingCustomer would like to easily join in the meeting even they used 1 company uses 2 separate organizations to conduct business RC direct and BT CW.
As worked around copy the meeting URL (or meeting ID)
1 vote -
Send/Attach Videos to SMS feature
We would like to attach videos to our SMS/Text
4 votes -
Ability to display more than three parked calls in the RingCentral App
Users will be able to see / monitor easily all the calls that they parked in public park call location if they have visibility of all the calls that they parked via RingCentral App
10 votes -
RingEX Mobile app needs to work with Android Auto for calls.
RingEX for mobile needs to fully support audio for calls as a minimum, but also allow audio for meetings. Currently, users have to access the mobile handset to make or answer calls, or even see the details of a call. This means use of the app does not comply with UK law.
Teams, Zoom phone, etc can already do this.
Ring Central also have a blog post which says the following:RingCentral is compatible with both Apple CarPlay and Android Auto so you can place calls and join meetings (audio only) while staying focused on the road.
https://www.ringcentral.com/us/en/blog/5-phone-hacks-every-ringcentral-user-should-know-about/
This statement…
3 votes -
Turn off or Modify the email recipient for every changes on the account
Customer would like to modify the recipient and who can be contacted regarding the questions on the changes on the account.
1 vote -
1 vote
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call recording announcement for select users
Play Call Recording Announcement for Outbound Calls for select users.
1 vote -
Give admins the ability to disable external messaging for specific users
It would be great for external messaging could be controlled at a user level. For instance we might want sales to have the ability to utilize this feature, but not engineers. Currently I don't see a way to restrict this at that level. It is ether on or off.
Also, the ability to see what users are sending and receiving externally.
1 vote -
RingCentral PULSE
RingCentral PULSE TO have a report of LONGEST HOLD for a current call in place
1 vote -
SMS: Ability to receive verification code (short code) via text messages for Canada Numbers
it will be beneficial to RingCentral Canada customers to receive receive verification code (short code) via text messages
16 votes -
creating or editing tab names under contacts
creating or editing tab names under contacts
3 votes -
Change Bluetooth Device Name
I have a Poly CCX700 purchased/leased through you guys. Myphone says 'Visible as "Spencer Smith" to other devices. How can I change this so I can keep my headset connected but my personal name is not broadcast to everyone within Bluetooth range
2 votes -
The capability to set all international numbers to be forwarded in to the voicemail without adding the country code manually in custom rule.
The capability to set all international numbers to be forwarded in to the voicemail without adding the every country code manually in custom rule.
2 votes -
Text Notification pop up preview - want it back
The pop up preview notification has recently changed and no longer displays a preview of the message. For MFA purposes, it was nice to see the code displayed. Without the preview, it requires more steps to navigate to the text message and to display it so we can capture the MFA code.
38 votes -
ability to remove/gray out call queue status toggle for call queue members when not allowed in service web
What we are trying to do is remove the ability of the users who are in a call queue from turning off their call queue calls. We would like to remove this option or grey it out so the queue users cannot change it.
10 votes -
utgoing Dialing rules (Dialplan)
I am looking to integrate with one of our entities. I would like to create short dial codes to call users on the other phone system. For example, I want to be able to dial 5220 and it should automatically dial an outside number and pause and then dial ext 220.
2 votes -
Sent to Voicemail or answer it using a deskphone option
Ability to choose whether calls are routed to voicemail or answer it when someone called in to the main number using a deskphone.
2 votes -
Simplified option to set up Holiday rule for RingCentral Service Web and RingCX portal
Simplified option to set up Holiday rule for RingCentral Service Web and RingCX portal
2 votes -
Disable Call Monitoring Notification
Ability to disable call monitoring notification when monitoring another user. This is for the users to be unaware that they are being live monitored. Quality purposes.
7 votes -
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48082490-option-to-delete-default-team
Option to Delete Default Team
7 votes
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