9347 results found
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Substitute Caller ID for SMS
Have an option to use Substitute Caller ID for SMS
4 votes -
Super admin for each site
An option to assign a separate Super Admin per site if the account is set on Multi Site so the Admin would only be able to manage their own assigned sites.
4 votes -
Delete All option for Voicemail
I don't delete my voicemails right away but it would be nice, when I do go to clean it up, if I could delete a group of them or all of them at once. It appears I can only go into each individually to delete them and I don't have time for that.
9 votes -
Fax From option when sending new fax
Option to remove company numbers on the list of fax from numbers when sending new fax to avoid users from selecting other company numbers other than their main company fax phone number are allowed numbers to be used.
2 votes -
Deactivate active user extension immediately without using filter section on the Admin Portal
Deactivate active user extension immediately without using filter section on the Admin Portal
2 votes -
RingSense FileVine Integration
Customer would like to see an integration with RingSense and FileVine to push call summaries back to call records
5 votes -
Forwarding Main Company Number Calls Directly To An External Number
We have received a call from a user asking for an easier way to forward calls from Main company number to an external number and if that can be included on the Auto-receptionist's General settings instead making a work-around to make it possible.
14 votes -
make availability status either red or green, removing the offline or invisible status from users?
To have the option to make the availability status either red or green, removing the offline or invisible status from users?
2 votes -
Common Idea to Increase Group Text Member Limit for bulk messages and images.
Dear RingCentral Support Team,
I hope this message finds you well.
We are currently using RingCentral for our communication needs and have encountered a limitation that we hope you can help us resolve. We have been trying to create a group text by entering phone numbers (without extension numbers) to send bulk messages and images. However, we have noticed that there is a limit of only 11 members per group text, and we are unable to add a 12th phone number.
Given that there are many applications that allow the creation of groups with up to 250 members, We Ring…
3 votes -
Ability to add missed calls in performance report
Ability to add missed calls in performance report and subscription report.
2 votes -
Text History in Ring Central App
The customer wants to see the text history shown in Ring Central app, not just in Admin Portal.
2 votes -
Phone Calls Category in RingCentral App
The Customer has 5 Call Queue Groups and would like to categorize all calls they will receive it individually, whenever they receive it through Ring Central app.
2 votes -
We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.
We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
29 votes -
Generate report for users with custom voicemail greeting
Generate report for users with custom voicemail greeting
3 votes -
No access or no permission to login if they are outside the office network
Wanted to set up an option or permission that no one outside their office network or VPN that can login to the RingCentral desktop application. No one can use their home network if someone is using a home network or outside their office network.
It should only allow the users to login within their office network only.5 votes -
Hide caller's phone number for call queue calls
Hide caller's phone number for call queue calls
5 votes -
automatic call recording announcement per extensions or queue
The ability to turn on and off an Automatic Call recording announcement per extension or group.
6 votes -
2 votes
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Allow to receive call and/or notification from multiple extensions without switching Ext on the App
To be able to stay logged in on my Ext but be able to answer calls and receive notifications from multiple extensions. The current design only allows to switch from one Ext to another but the other Ext. won't stay logged in. Notification will only show after switching Extensions
2 votes -
Show what was dialed from the Dial by Name Directory
Call logs or Reports that will show what was dialed from the Dial by Name Directory
2 votes
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