12381 results found
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Hide gifs in messages
When users send gifs to one another, the movement of the gif can be distracting, or the gif itself may be undesirable to see continuously. An option to collapse the gif and hide it from view in the message would be super helpful. (Slack has this feature)
6 votes -
Overwrite status synced with Google and Outlook calendar
It is a benefit, that RingCentral MVP (and the partner brands) syncs the status with workplace systems from Google and Microsoft.But it there are situations where the user likes to set the status manually to 'available' and so overwrites the synced status from the calendar. This is a valid use case, when a meeting ends earlier and the user like to show the colleagues, that he is available now (without changing the calendar entry, which is cumbersome)Or the user has a blocker in the calendar but should be reachable anyhow.
7 votes -
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
1 vote -
"Calling me at" template
The client wanted to have a template for the "calling-me-at"for easier application on multiple extension. Also he wanted to have a feature where he can delete the template on all extension at the same time.
1 vote -
Yealink Key Templates
If you are selling Yealink phone you should already have the templates available in the system.
55 votes -
Add An Option for Admin to Prevent Certain Users to Create Team Chat/Message Within the App
This is to prevent group toxicity within working hours & promote productivity on the floor.
12 votes -
Click to dial to route to mobile app
Add a feature when you Click to dial, it will route to the mobile app.
6 votes -
Fax out "send" button should be enabled when the number is on the box of "To"
Customer wanted to have the number inside the box not under the box of "To" in the Fax out.
2 votes -
ability to delete rule under forward all calls
delete the rule under "forward all calls"
currently they can disable and replace the rule but they cant totally delete the rule.2 votes -
7 digit dialing
In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?
2 votes -
Creating ticket with other carriers for any issues
RingCentral should be able to submit a ticket to specific carriers if there are call routing issues or any other issues pertaining to specific issues
3 votes -
Text Message Add Reaction/ Like option
The SMS/ Text message feature is very useful, but the current implementation is very rudimentary. Modern messaging applications found on any mobile device, or apps such as WhatsApp, iMessage and even Google Chat have the option to react/ like a person's message. This is useful when you want to acknowledge that you received a message without actually sending a message back.Please see the implementation in any modern messaging app. You receive a message from someone. You can click on the message to add a reaction (heart, thumbs up, or other emoji, etc). This currently cannot be done in either the…
16 votes -
Corporate Directory Not Showing up on Poly Phones
Customer would like to be able to see their corporate directory to show on their RingCentral Provided desk phones.
8 votes -
IVR & groups call Prompt & call greeting audio quality should increase
Hi Team,whenever we add any audio to IVR prompt or greeting or anywhere it decrease the quality after applying it to there.call greetings and menu information prompt in audio is coming in wrost quality after uploading it. audio quality should be fine and crystal clear .
8 votes -
Ring Central app connection to vehicle audio
Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.
2 votes -
Quick Contact Edit
Sometimes we need to do an Edit on a contact after an incoming call, but we can't just click on the call log and do a quick edit, we have to go to the contacts list, search for the contact and then edit.
Adding an Edit option on the call log when the contact is already added to the list of contacts will minimize data entry.
2 votes -
Automatically print fax without being required to sign in to RC App
Customer has a separate extension for their fax number and no one is signing in to it. They want the faxes to still do Print-to-Fax even without being required to sign in. Faxes are received but it doesn't print automatically when no one is signed in to the fax extension
8 votes -
Setting in admin portal to mass provision desk phones
Can we have a feature in admin portal wherein we can mass provision desk phones?
8 votes -
Provide a method of determining available UC extension numbers
Provide a method of determining available UC extension numbersThe UC system can do an immediate check for a duplicate email address. while determining an available extension number is akin to searching for a needle in a haystack.Business Case:When creating a new user, we have no instantaneous\easy way to determine available extension numbers. This is further complicated in a multi-tenant/federated environment, where extension numbers cannot be duplicated.Proposed Solution:The creation of a dial-plan that limits each tenant to a unique range of extensions would solve the multi-tenant/federated issue. The business rules would limit these tenant-specific extensions range to not allow duplicates between…
12 votes -
Change text bubble color from Dark background to a lighter background.
I have visual issues with dark backgrounds and white text. I need the blue bubbles and white text to go back to the way it used to be, which was the same as the incoming texts.
5 votes
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