12775 results found
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Notification for failed forward call
Specific alerts for any calls that are not forwarded appropriately (no extensions/forwarding numbers dialed when RC DID receive an external call)
1 vote -
Add a checkbox in User Details -> Security to force password change on next login
Please add a checkbox option in the User Details -> Security menu to force the user to change their password on next successful login. This is a standard security feature of most services being managed at an enterprise level.
8 votes -
Ability of the super admin to run a report on when the user was added
Run a report on when users were added to the accountDownload the report of the list of users showing when they were added to the system
2 votes -
Received Fax
When they received fax using RC App or Web App they want to edit it to show the "Company name (SENDER) - PATIENT NAME"
2 votes -
Create and view groups in RingCentral Desktop and mobile app
Right now the only way you can create a group with outside phone numbers is to do so from the RC portal. I want to be able to create a group in my desktop app, so I can send a text to the group from either of my apps.
2 votes -
Blocking Calls from a specific number going to a particular Call Queue Extension Member
Partner wanted to have the option to block calls from a particular number going to a CQ Ext. The number will only be blocked to a particular CQ Ext member. Example: Call Queue Ext 61 | User Members Ext 1, 2, and 3Blocked Number: 0123456789Behavior: Blocked number should not ring to Ext 2 when the call is coming from the CQ Ext.
2 votes -
Allow Disable Email Notification for Call Queue Voicemail to Co-Recipient
With the rollout of the feature in ENTCOM-I-84 (see https://support.ringcentral.com/article-v2/Managing-share...), Feature is indeed implemented, though to get it to work I had to have a support agent turn it on for our company account.One point of note, it would seem that once you add co-recipients to a Call Queue, when a new voice message comes in those co-recipients are being notified by email of the new VM. The new feature adopts that individual user's notification settings and sends them an email notification - even if the Call Queue group they're assigned to has notifications turned off. It would seem…
6 votes -
Allow mute in Automatic call recording when using RC mobile app
This allow customer to mask sensitive information given while using RC mobile app
1 vote -
Auto Remove in Company Active Directory
A feature that will automatically remove any user in the Active Directory of the company when they leave the company.
1 vote -
Option for setting password even with SSO
SSO is implemented on account need users to be able to set up password even SSO is implemented
2 votes -
Call Masking for credit card transactions be available for MVP plans
Wanted the functionality to mask a call without stopping the recording for MVP plans for purposes of credit card transactions
5 votes -
Call Forwarding first 2 rings 2 extension added will ring then 3rd and fourth ring first 2 extension will continuously ring then another...
... 2 extension can be added.. If the main company number is being dialed first 2 Extension will ring then on the 3rd and 4th Ring First 2 extension will continuously ring but Extension 3 and 4 should be added
1 vote -
Need to get new url added to the bypass in chrome extension
Hi, We need to get adcourier.com added to the bypass list in the chrome extension, the extension keeps adding a ring central logo to our job postings if that URL is not present
1 vote -
Group Call Pick-up ring
The current ring on the phone for a group call pick-up is very short. Is it possible to extend to a longer ring or multiple rings? While working in our work areas not paying attention to the desk phone a single ring is difficult to hear and an extended ring or multiple rings would be beneficial
1 vote -
Enable editing to Speaker and Microphone Combinations list
Hello, A client reached out about the possibility of having the option to include the system speakers and mic to be added to the Speaker and microphone combination section in the desktop application. I called support and they mentioned that the option does not exist. If there is a way to add the system speakers and mic to the combination list, this would allow for a more efficient work process.
1 vote -
Can a routing option be setup where our internal user calls come through, but all external numbers route directly to voicemail?
It would be nice to be able to select within our call rules to have for only internal users in our RingCentral account to come through normally, but all external callers route directly to voicemail. For example, when an employee dials the 4 digit extension, as oppose to when someone dials the full direct line number.
1 vote -
Inbound Fax Ringing RC App
inbound fax on rings the RC App and shows Missed Call
6 votes -
Multiple lines on a user extension
It is useful to be able to add more lines on a user extension depending on how many lines the deskphone has associated, so that the extension is not only limited to only 2 lines.
6 votes -
Add support for Polycom phone pagination feature
Poly supports pagination on their VVX 250 & VVX 350 models, which allows the activation of presence button pages. This would support a few pages of presence soft buttons without the need for an expansion module. While pagination can be activated locally on the phone it isn't functional without RingCentral writing additional presence lines into the configuration file. Additional presence lines should be added to the configuration file regardless of whether pagination is enabled, since the phone will still only show the number available and ignore those not supported- this change would allow companies to enable pagination on their phones…
5 votes -
The chat bot window covers the “save button” when entering new payment information
I suggest you have a more simplified version. Working from a cell phone there is to much information crammed into the screen. The chabot iterfears with workabilty. Button to disable chabot.
1 vote
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