10975 results found
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Task Window
- Can you make the default screen of task slightly bigger
- Rather than task replies in the left pane, could you please move the "task title, status, assignee" to the top section and have the task replies in the bottom half, so that more content is displayed in the replies. Cause even if I maximize the task window, the replies are still pushed to the left pane and limit the view of the replies.
1 vote -
Use BlueBeam Revu as default PDF viewer within RC app
Is it possible to use BlueBeam Revu as default PDF viewer within RC app? Can I use BlueBeam Revu as default PDF viewer within RC app?
3 votes -
Ability to download phone numbers in number inventory
Hoping to have a feature to download phone numbers in number inventory for easier phone number management.
4 votes -
Using Multiple Entity IDs to one RC Account
Ability to use multiple Entity IDs on different region to only one RingCentral account
6 votes -
Forwarding Main Company Number Calls Directly To An External Number
We have received a call from a user asking for an easier way to forward calls from Main company number to an external number and if that can be included on the Auto-receptionist's General settings instead making a work-around to make it possible.
39 votes -
Allow all USERS to read & reply to all sms messaging
I don't understand why everyone in the office who are ringcentral users cannot read or reply to all sms messages that we get. This feature is critical to our daily duties. This will allow all and any users to read and reply to our customers without relying on only one staff. To avoid unnecessary wait time for all customers and prevent miscommunication.
1 vote -
No delay in loading previous texts in the RC app
The Customer wants no delay when it comes to viewing previous text conversations.
Currently, there's a delay, they are forced to refresh the thread multiple times, before the previous texts become visible.1 vote -
disconnect the call when there are no response for 3 times call screen
Customer would like to have an option when call screen ask for the name and the caller did not respond for 3 times the call will disconnect.
1 vote -
have the Dialer except phone numbers with the format of (***) *** XXXX . Basically ignoring the prenthesis around the area code. I consider
To have the Dialer except phone numbers with the format of (**) ** XXXX . Basically ignoring the prenthesis around the area code. I consider
1 vote -
allow for the volume to be adjusted on a custom greeting upload, mp3 or .wav file.
When you upload a mp3 or wav file for a custom voicemail or greeting the volume is obnoxiously loud. There is no way in the application or on the portal to adjust this. I contacted support today and they said this was already in the feature requests but could not find it. The ability to upload a custom greeting/voicemail file is great but, if the sound is as high as it comes across it causes distortion and just sound bad.
1 vote -
Enable DND for messaging only
It would be nice if we can enable DND function for selective feature like for phone calls only, messaging only or SMS.
1 vote -
Ability to access faxes for all extensions under one or multiple users/app
~ Being able to assign specific extensions the ability to view and access all faxes that are being sent out without the need to open other accounts.
13 votes -
To have local numbers from the following local exchange
To have local numbers from the following local exchange:
Crooked River
Saskatchewan S0E 0R0
CanadaDixon
Saskatchewan S0K 2A0
CanadaMelfort
Saskatchewan
CanadaTisdale
Saskatchewan
Canada2 votes -
Message Send Failure Notification
When sending a text message, if the message doesn’t go through, there is currently no notification or any indication that it has not gone through. It takes returning to the messaging thread to see that it was unsuccessful. Please enable either a notification or “red dot” over the texting icon and the message thread to indicate when this has happened. Akin to if a message has been received.
1 vote -
Adding Users with phone numbers
When adding multiple users on the account, it should assign a phone number to each users but the phone number must be sequential and not just a random number.
1 vote -
Enable Forwarding of Calls with Blocked Caller ID to External Numbers
Currently, does not allow calls with blocked caller ID to be forwarded to external numbers, resulting in an "External Transfer Failure." This limitation affects customer experience, especially for legitimate callers who wish to remain anonymous but still need to reach external answering services or agents.
We request the development of a feature to support forwarding calls with blocked or restricted caller IDs to external numbers, ensuring seamless call handling and improving overall system flexibility.
1 vote -
Substitute caller ID
When dialing out using the substitute caller ID, remove the option to press 3 random numbers before the call connect and ring to the dialed number.
RingCentral AU reference case # 28160699
1 vote -
Force Log off
In avaya when a user logs into a new computer they have to manually deatuthorise their old computer to be able to login to the new one, This is quite annoying as staff hotdesk a lot and are constantly contacting It support to get this resolved
1 vote -
Separate ring options for phone calls and Intercom calls, or allow custom for Intercom calls.
Either option would resolve our issue of the intercom feature playing music or ringing before the intercom beep. Our company used an intercom based phone system before switching to ring central and they prefer to use that instead of calling extensions, but when you do it either plays music, or it rings before it beeps. If you turn the ring off, it turns it off for phone calls and intercom call so you just have dead air which is unacceptable in any business. If we could turn the ring off just for intercom calls that would be great, or allow…
10 votes -
Ability to use one email to activate multiple user/extension
Ability to use one email to activate multiple user/extension
Is there a way I can use the same email for 2 users
4 votes
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