9341 results found
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Yealink T57W add contacts via usb
yealink expansion module, add contacts to expansion module via usb
1 vote -
enable sms for mobile user
enable sms for mobile user only
1 vote -
Custom webinar Registration page
We are wanted to hot a webinar where we can upload a branding on the webinar join page we were informed that there is no feature yet to customize the Join page or registration page for Ringcentral It would be helpful if there is a way for us to upload our branding on the webinar .
2 votes -
Streaming RingCentral on LinkedIn through a third-party broadcasting tool
Having the capability to live stream Ring Central webinar on LinkedIn Live through a third-party broadcasting tool (Restream, Socialive, Switcher Studio, or Vimeo).
1 vote -
Ring deskphone only when receiving contact center calls
Customer verbatim
"Force CC calls through desk phone
How can we route all CC calls through the desk phone and not through the soft phone. I have a situation: Both phones are connected and the employee is logged into the RingCentral App. The app says do not ring desk phone, but when a CC call comes in it still rings the desk phone. How can the CC call be only routed to soft phone?"- They are forcing everyone to use one device only the deskphone due to lots of disconnected calls.
- They only want deskphone to ring when receiving cc…
1 vote -
CompleteAudio while connecting that runtime of 52 second even if the Maximum caller waiting time in queue under Wait settings is 20 seconds
In a call queue overflow setup.
Client want to complete the Audio while connecting that runtime of 52 seconds of the main call queue even calls are directed to a call queue overflow after 20 seconds via Maximum caller waiting time in queue under Wait settings.creating for Valley Air Conditioning
UID 451524124 on behlaf of Kristan Ashley1 vote -
send an emergency notification to all our employees that would interrupt any call with a message
We had an office emergency in our office yesterday, and we needed everyone to clear the building ASAP. I was able to send a Direct message to all users. Afterward, I was wondering if there was a way to send an emergency notification to all our employees that would interrupt any call with a message.
5 votes -
To use multiple device for Two F.A on the same user extension.
To use multiple devices for Two F.A on the same user extension.
2 votes -
Add Emergency Numbers like 911 using External Shared Directory
Add Emergency Numbers like 911 using External Shared Directory
1 vote -
Disable call pop up for Zoho CRM
A feature in which the pop up for new calls cab be disabled when using Zoho CRM environment
2 votes -
Outbound Caller ID options on deskphone pairing
Would like to have the option to choose the outbound caller ID on the RC App when the deskphone is paired | Deskphone Pairing Outbound Caller ID
1 vote -
Monitor shared line extension
Option to add the shared line extension to the presence status of the user's extension
2 votes -
Notification when a deskphone got disconnected from ethernet cable or power outlet
Would want to have the option to set a notification whenever a certain desk phone gets disconnected from an ethernet cable or power and goes offline.
1 vote -
Allow Call queues, Shared Line Groups, Delegated Lines as extensions in HUD
Allow call queues, Shared Line Groups, Delegated Lines To be added to HUD. this would greatly benefit receptionists and admins in call handling
3 votes -
User Extension and Device Report
Customer wants to have a Comprehensive Report with the List of the all User Extension's Details, Devices Information on the Account and etc.
7 votes -
Remove "Create Group Text" as the default
Most of us use Ring Central to contact customers. When texting, it would be great if the "create group text" is not the default as we have to send the same message to multiple customers, but we don't want them to accidentally receive a group text with other people's numbers.
1 vote -
Only Ring on my Mobile app when it is transferred to my extension
I would like if it only rang on my mobile app when it is transferred to my extension, not every time someone calls. Ideally the setting would allow the mobile app to not ring every time someone calls - just when transferred to my extension. I want to see the call at first just on my desktop, then on my mobile app AND Desk top when transferred to me
2 votes -
DELAY DELIVERY
Make so we can pick time and date to send later. Sense has this, Ring Central should too!
2 votes -
NOT REPLIED
Can we create a NOT REPLIED category, so we can see who messaged us but who we forgot to reply to yet? Sense has this, Ring Central should too!
1 vote -
Missed call should show on extensions that does not answer call in ring group or call queue
when calls are not answered by an extension on a ring group or call queue should show as missed call.
14 votes
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