9344 results found
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Call attempt to any number
I would like to have any records of any call attempt to any of my number - whether it has been successful or not as this is helpful in checking if the number is having issues.
3 votes -
Enable the addition of additional desk phones to the Ring Group while still allowing users to be added to the Call Queue.
The customer wants to be able to add a user to the call queue, even if they have more than two desk phones set to their ring group or forwarding.
2 votes -
Turning off the ability to record a customized voicemail
- Turning off the ability to record a customized voicemail -Ensure the Apps section is NOT available for our standard users, only for our Administrative team -Turning off the FAX function
1 vote -
Access external contacts via ric phone app
imported contacts using shared directory using admin portal
visible on RingCentral phone installed on desktop
Be able to use HUD using external contacts1 vote -
We have two phones connected to the same phone and they are not able to be picked up to reach the same caller.
We should be able to connect a call with the deskphone and handheld phone that are connected to the same line. They are not able to pick up and speak to the same caller.
1 vote -
RingDown (Autodial) for Mitel 485
The customer wants to configure their Mitel 485g be configured and have RingDown feature available on it.
5 votes -
IVR If caller doesn't press anything it should just play 1 time or it should be customized
If caller doesn't press anything it should just play 1 time or it should be customized.
1 vote -
Include RingCentral Messages to Archive
Allow RC messaging to Archived
3 votes -
Add Push to Talk feature in UK account
Kindly add the Push-to-Talk Feature for UK Customers
2 votes -
1 vote
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External Number on Presence BT
Customer wanted to add external numbers to show on phone's screen for presence. Or if possible, speed dial numbers can be added to show in phone's screen.
3 votes -
Audio Conference
Extend the up-time of an audio conference from 6 hours to 24 hours.
2 votes -
Consolidate Extensions and park locations on the pop-out version of the HUD.
Consolidate Extensions and park locations on the pop-out version of the HUD.
9 votes -
Stop calls from coming when you are already in a call queue call
When in a call queue call, direct calls to extension will be triggered to go to voicemail automatically.
3 votes -
2 factor authentication whatsapp
not receiving 2 factor authentication via whatsapp, sms not going through and getting an error to try again after an hour,sms not even showing on sms log under admin portal. tried 2fa via call but calls are disconnecting which also shows on our call logs tried other RC numbers but not being recognize as U.S number even though that it is U.S number.
6 votes -
Outbound Caller ID Name on Call Queue
Request: Use the call queue name as their outbound caller id
7 votes -
Allow the import and export of key assignments in Key Templates.
Key Templates are very tedious to develop. Even more tedious is when you need to duplicate a phone template or update a large number of entries, such as with a sidecar, or creating a duplicate template on a different piece of hardware. (eg going from the Mitel 6940 to 6940W phones requires all new templates)
Request is to have a CSV Export of Key Templates details that can act as in import to either update existing templates, or create new Key templates.
Import and Export to CSV is a HUGE Timesaver on every feature set that has a large data…
3 votes -
dial a number pause then dial an extension
dial a number pause then dial an extension, for example 250-xxx-xxx, ext . 1234
4 votes -
1 vote
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ability to ignore intercom
Need to have an option to ignore intercom calls
2 votes
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