11969 results found
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Exclude Email Signature from Email-to-Fax
When sending faxes via email, the email signature is being included, which adds extra pages.
Is there a way to exclude the signature? If not, please consider this a feature request.
0 votes -
Provide the date in message/call list.
When I look at my list of calls or voicemails in the list view on the left of each respective tab on the phone page, it only shows the date of the call. I have to go into details to see the time. I would like to see the time in the list view.
1 vote -
Feature to receive sms short codes for Sinch Nova phone numbers.
We are having an issue wherein campaigns and phone numbers tagged under Sinch Nova are not getting verification/short codes from different platforms.
2 votes -
Restricting Users from using the ring central app outside the office
Restricting RingCentral Users from using the app outside the office is an administrative security measure used to ensure that business communications—calls, messages, and faxes—stay within the physical office environment.
1 vote -
My caller ID offices in Alphabetical Order
I have over 100 clients DID#'s in my outgoing My Caller ID list and they are currently in order by the DID# and I would like them to be in Alphabetical order by office name so it is quicker to run down the list to find the office name to make the outgoing call. This feature would save so much time for my department. We do not memorize all the DID#'s to know them and find them in the list so if we have them in order by name it would be the most helpful.
1 vote -
Request for Super Admin–Managed Microsoft 365 Contacts Synchronization
The customer would like an additional setting that allows a Super Admin to centrally sync Microsoft 365 contacts to each user’s extension, without requiring individual users to perform the sync themselves.
1 vote -
Give the super admin the option to set limitation for a user extension to access specific user extensions for analytics, call logs and SMS l
Give the super admin the option to set limitation for a user extension to access specific user extensions for analytics, call logs and SMS logs.
1 vote -
Will adjust the caller ID for the number we dialed
Our phone number's caller ID will be the same as local number for the number that called or dialed
1 vote -
Turn-off the ability to create contacts for users
turn -off the ability to make own contacts
1 vote -
“Busy/Away”
Add a separate status for “Away from Desk” or “Busy” instead of simply altering between “Available” and “Do Not Disturb”.
1 vote -
Disable notification indicator for received and unread faxes on the RC app
I'm wanting to remove the "numbered bubble icon" for Fax, and instead only have it for Phone & Text. on the internet tab it add's all notifications together - which is misleading to our team. They only want to be notified of the total Phone/Text notifications (not Fax)
3 votes -
Salesforce
Salesforce: I added the Call with RingCentral Action to the Account Object, when we click on it the phone numbers come up but there is nothing we can do with them. You can't select them, there is only cancel button and a greyed out save option.
The option is currently available on the mobile app, but the customer would like it as well on the desktop app.
Please provide feedback to the Product Team that making that button work on the desktop and pop to a larger screen than what you have in the regular interface would be a great…
2 votes -
Disable Intercom Barge in Bulk
Partners are looking for an option to Disable Intercom Barge feature in the Admin Portal. Although, said feature can be disabled accessing the GUI of the devices, it poses an issue if the customer has multiple deskphones that needs to disable the mentioned feature. It would be a lot helpful and quicker if there is an option to Disable Intercom Barge in the Admin Portal.
1 vote -
Label Outbound Caller ID Numbers
We want to label or put a name on the list of phone numbers for outbound caller id on the RingCentral App. Since it will be easier to locate the outbound caller id we need to use.
2 votes -
key presses on IVR to ring 2 external number
Hello I am asking to add the feature to add multiple external number to 1 key press button of my IVR Settings.
1 vote -
Option for Admin to Delete Message for All Users
Option for Admin to delete messages for all users instead of having to log in on the extension
2 votes -
Display Rate Center Information During Number Selection in Admin Portal
Request Type:
Enhancement / UI ImprovementSummary:
Request to add visibility of the underlying rate center location when customers select phone numbers in the Admin Portal (during area code and location selection).Current Behavior:
When customers purchase or add a phone number in the Admin Portal, they select a number based on the listed city/location and area code (e.g., Lake Oswego, OR). However, the portal does not display the technical rate center associated with the number block.As a result, customers may assume that the listed city is also the underlying rate center. In some cases, the actual rate center…
1 vote -
Apply User Settings Template During Reset & Assign
Apply User Settings Template During Reset & Assign
2 votes -
In a call queue settings, if an agent did an outbound call, he will not be bumped on the line.
In a call queue settings, if an agent did an outbound call, he will not be bumped on the line.
1 vote -
Live reports should have dark mode and across all of ringcentral it should be an option
Live reports should have dark mode and across all of ringcentral it should be an option
2 votes
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