9677 results found
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Timestamp in Call Recording
Show time stamp in addition to the date on the list of call recordings on the desktop app.
2 votes -
Wants to add an option on their IVR to ask their customer to record their call.
Wants to add an option on their IVR to ask their customer to record their call.
1 vote -
dial-pad tone
i want to remove the sound when I am dialing a number on my ringcentral application.
5 votes -
Access to speed dial settings for a RC user's polycom desk phone in the RC admin portal.
Looking for an option to access to speed dial settings for a RC user's polycom desk phone in the RC admin portal.
5 votes -
3 votes
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Detect which country calls is from, and have an appropriate whisper.
customer would like to have the feature where the system can detect which country the calls are coming from and have a whisper before the call informing the recipient of the call. And also have the option to choose how many time the whisper is repeated.
2 votes -
Sharing of SMS allotment with other users
Sharing of SMS allotment with other users so that the allotted SMS in the account can be maximize
1 vote -
Leave notes for people when transferring calls
a feature added that allowed you to add notes to a call that is being forwarded to someone, so the client doesn't have to tell their story twice (or doesn't at least have to go through the whole story).
1 vote -
Ring Settings in Call Queue
When the call comes in the call queue, all extensions under the call queue will ring, but if the extension didn't answer, that's the only time the call will be routed to
the external number.1 vote -
call recording announcement to play even before connecting the call to the dialed number
Call recording announcement to play even before connecting the call to the dialed number
5 votes -
call queue don't allow member to change their status
The member status feature in call queue can be locked.
4 votes -
Language Translation within text message app.
I would like to request a feature that would allow me to translate text messages. I am English speaking and I work with a lot of Spanish speaking sub contractors. I spend a lot of time copying and paste back and forth from RingCentral to Google Translate in order to translate text messages. I
I would like the ability to translate messages to me to English and then to be able to translate English messages to Spanish before sending.
I think it would best if when the translation is complete it would display both languages at the same time. I…
2 votes -
When starting a new direct messages with someone it would be nice to see their presence before hitting send.
When starting a new direct message, it would be nice to see their "Presence" before hitting send.
2 votes -
Voicemail to text to have an option to allow profanity
Currently it does not include the curse word it has **** in place. Would like to have a toggle option to allow profanity on or off
1 vote -
Option to get a separate email notifications for 2 different fax numbers associated to a Fax only account
Option to get a separate email notifications for 2 different fax numbers associated to a Fax only account
4 votes -
convert the voip number to wireless number
Ability to change the type of phone number to wireless number/voip number/landline number for other vendors to accept the number to work in 2fa
3 votes -
Save customize status for users in RingCentral App and upload multiple profile picture in one time set up t
Save customize status for users in RingCentral App and upload multiple profile picture in one time set up to do it quickly.
2 votes -
Ability to enable inbound SMS-only feature
- for the use case, i have several people that are forced to use personal cell phones to receive security codes and need it to be on work accounts. I am hoping RingCentral can accomodate
1 vote -
1 vote
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Key presses for Breaks
Customer wanted to have a feature that will allow his and his team to have a key press on the phone that automatically transfer calls to Voicemail during breaks without creating custom rule.
1 vote
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