9346 results found
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Option for multiple extension to pickup the call at the same time
Customer wants to have an option for multiple extension to pickup the call at the same time
1 vote -
Separate Settings for Call Queue and Extension Ring groups
Right now, call queue is not working due to the ring group set up under the extension settings. It would be great for call queue to work as designed regardless of the extension settings.
4 votes -
Other extensions caller CNAM on presence
Have Extension line on physical phone display the Caller ID of who they are talking to. This would allow greater collaboration so other users could see who everyone else is talking to.
1 vote -
Able to pick up call when it is still ringing (deskphone)
When a user is engage on a call either call queue or user extension call and there is a ring other users can pick it up users are using deskphone
2 votes -
Corporate Directory on Mitel Phones
adjust the behavior of Mitel phones to pull the corporate directory on demand instead of booting up
3 votes -
Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.
Customer requests call forwarding from User extension to an External number. If no answer, they should be able to leave a voicemail to their RingCentral Voicemailbox.
16 votes -
Allow blocking of MS teams call in RingCentral when RC main number is dialed
customers should be able to block RC calls from their MS teams when the number has MS teams setup.
1 vote -
Ability to do outbound calling on Free account
Hi we would to have the ability to do outbound calling on Free account
1 vote -
Increase call queue limit
We've run into an issue, where there is an supposed call queue limit of 100 call queues? Can I ask if that can be increased for our company? We've recently migrated over to RingCentral, have have roughly 300 sites that would require a call queue for each.
1 vote -
Customer Would like to Have A Data in RingCentral To Know why their SMS links are being block
A Data in RingCentral To Know why their SMS links are being blocked without going to a third party to check.
1 vote -
Block Number to Limited Extension Feature
Block Number to Limited Extension Feature. Add setting on limited extension to block numbers.
2 votes -
Disable Call Monitoring Notification
Ability to disable call monitoring notification when monitoring another user. This is for the users to be unaware that they are being live monitored. Quality purposes.
7 votes -
Wants to have the options to listen to the voicemail of the shared line extensions
Wants to have the option to listen to the voicemail of the shared line extensions
1 vote -
Add Presence Feature for Common Area Phones
The presence feature is currently limited to desk phones that are assigned to user extensions. It would be great if it can also be added to common area phones, especially when used internally to communicate if they have not memorized direct numbers/extensions of other employees.
4 votes -
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48082490-option-to-delete-default-team
Option to Delete Default Team
7 votes -
RingMe Pop Up Screen
Hi Guys,
Is there anyway to Remove Branding of RingCentral Name
When the RingMe screen pops up,
ie when the customer clicks on the RingMe Button on our website.1 vote -
RingCentral compatible Pool side phones
A request has been made for RingCentral to have its own supported and compatible Pool side phones to match user's company set-up.
1 vote -
Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line
Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line is receiving phone calls.
3 votes -
Ability to Restrict Call Log Reporting for Roles
Implement a feature that allows users with the manager role to access their respective team members' call logs, ensuring they can only view the logs of their own team, or group.
Currently, upon elevation to the manager or supervisor role, users obtain unrestricted access to call logs across the entire organization.
You either get access to the entire organization's call logs or no one. Please allow us to configure this permission set.
2 votes -
Phone preview Cisco 8851
No Phone preview for Cisco 8851 on the Admin portal for users under the Presence setup
1 vote
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