9346 results found
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2 votes
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Auto answer specific calls
We want an auto-answer option for custom rules or specific calls.
3 votes -
SMS Opt-Out
Once the recipient replies stop to opt-out they should not receive any form of SMS from the RingCentral Client
7 votes -
Mute Pause/Resume Call recording announcement
The customer is requesting to have a feature wherein when you pause or resume the call recording during the call, there should have a feature that the announcement will be mute/turn off so that it will not be heard by other party of the line.
3 votes -
Launch an external app or website for incoming calls
Include this feature within the MS Teams Embedded App similar to what is available via the desktop app
1 vote -
Purchase international india number
Purchase international india number for a UK account. Currently it's not available to purchase.
3 votes -
SMS Outbound Caller ID Change
Allow SMS Outbound Caller ID Change
to have the options to toggle between numbers27 votes -
social security number for TCR registration instead of EIN - David Jordan Insurance Agency (case 23111049)
Hi Team,
Client would like to include social security number instead ein for sms brand registration in future product update.
Regards
Ram Carillo
APAC Support Team1 vote -
Desk phones to have Shared Contacts Feature
allow shared contacts to work on desk phones
5 votes -
Disable 2fa on a user level
To have the ability to disable 2fa on a user level. Currently, disabling 2fa will disable for the entire account.
5 votes -
search the external phone numbers to see the call logs
The customer is requesting to have a feature in RingCentral app wherein there will be an option to search the external number from the main search bar and it will show the information such as date and time of the call (incoming/outgoing).
Currently, when you use the search bar, it will only show results for messages, it would be great if the call logs will also appear when you search a number.
2 votes -
Have customer put them self in a park location if no users can answer the call.
When a customer calls the main company line, and there isn't anyone available to take the call it would be nice if the customer could Press 1 to remain on hold (park location) or press 2 to leave a voicemail. The only workaround that was just explained to me is that instead of the user going to a park location they just get rerouted to the main company line and it rings on every users line. That seems like it would be frustrating for the client. Why couldn't they just place themselves on hold until a user is able to…
1 vote -
Automatically print outgoing fax confirmation
Customer would like to have feature that once they received an outgoing fax confirmation it will automatically print out.
4 votes -
Display modification
Display modification | Minimize call information once call is answered | Cisco Deskphones
Details : When a call is answered, the call information pop up displays on the screen and its taking up almost the whole screen. The extension numbers/name assigned to each line key cant be seen anymore and is blocked by the pop up.
Significance of the feature : To be able to see the users assigned to each line key to not memorize the user name/extesion number/extension DDI
Current behavior : When a call is answered, the call information pop up displays on the screen and its…
2 votes -
1 vote
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RC Fax account forwarding to external fax number
Customer should have the option to forward RC Fax number to the External fax number for RC Fax account
15 votes -
Mitel Line key Display
Ability to display 24 line keys in 1 page,no need to press page 2
1 vote -
Need DND to work with call queue pickup
Currently when a user is in DND state but they are part of a call queue pickup, calls from the call queue pickup queue will still ring through to the user.
We need DND to communicate with BLF notification service so that DND is working as expected - with no calls coming through to users in a DND state.3 votes -
RCV should Support "New Outlook" when Scheduling a meeting
RCV should support Scheduling Meeting using New Outlook
1 vote -
Guest with a Role
The customer has an idea that we can add a Guest with a specific Role, like adding a guest with only billing information access, etc.
2 votes
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